"It made people really, really feel endeared to the Red Wings," Smith said. "To have a star like that be so humble and generous with his time, that humility makes a huge difference and (the veteran guests) will remember that and come back just because of that.
"The morning activities ran like clockwork. The staff was super supportive and I think every veteran gained an appreciation for the behind-the-scenes aspects of hockey and what it takes to play the game. It was just a fantastic day and we sincerely appreciate the Red Wings saying thank you to the service people."
The Volunteers of America Michigan guests returned to The Joe Tuesday evening where Smith dropped the ceremonial first puck for Red Wings captain Henrik Zetterberg and Lightning captain Steven Stamkos in front of more than 15,000 people.
The major general said it was a moment he'll never forget.
"It was overpowering," Smith said. "It was an honor to represent veterans. I tried to do it with pride and with dignity. It was a very humbling experience. To walk out in front of that crowd and drop the ceremonial puck is a feeling that will always be with me for the rest of my life. Also knowing that the Red Wings are leaving this historic building, it's part of Detroit lore, and that made the honor that much greater. This experience will never leave me."
And while Smith was thankful to be recognized for his service, Volunteers of America Michigan's community engagement manager Laura LeBlanc said she's equally thankful to have Smith represent the organization.
"Major General Robert Smith is truly a phenomenal man," LeBlanc said. "We're very blessed to have someone like him on our board rallying and being a champion for our veterans. It's important to our organization, if we're going to serve veterans, to have veterans in our company, and he truly understands who we're looking to serve because he's been there."
The ceremonial puck drop was just one of several initiatives throughout Military Appreciation Night to honor service members and raise funds for Volunteers of America Michigan.
The Detroit Red Wings encouraged fans to purchase Red Wings camouflage winter hats on the Joe Louis Arena concourse for Volunteers of America Michigan's Supportive Services for Veteran Families program, and the camouflage jerseys and camouflage-taped sticks the players sported during pre-game warmups are currently being auctioned online until Nov. 30.
The Wings also staged a "Show Your Support" social media station on the concourse, dedicated the Foundation's 50/50 Raffle proceeds to Volunteers of America Michigan and gave military members in attendance the opportunity to enjoy one-of-a-kind game day experiences, including Zamboni rides, pre-game penalty box visits, in-game contests and more.