The Detroit Red Wings Foundation 50/50 Raffle, presented by Michigan First Credit Union, takes place at every Red Wings home game. There are kiosks and walking raffle sellers throughout each concourse, as well as on the Blue Cross Suite Level. Tickets can be purchased through the end of the second intermission and all transactions are cashless. The winning raffle ticket will be announced during the third period. Proceeds benefit the Detroit Red Wings Foundation, Little Caesars Amateur Hockey League and local nonprofit organizations. Winning raffle tickets can be redeemed at the Guest Services Office outside PORTAL 10.

For more information, please visit DetroitRedWings.com/5050.

For more information on accessible tickets, parking and more, please navigate to the Accessibility Services section at 313presents.com/LittleCaesarsArena.

Accessible parking spaces are available across all Olympia Parking facilities on a first-come, first-served basis. Standard parking rates apply.

For more information on accessible seating and companion seating, please navigate to the Accessibility Services section at 313presents.com/LittleCaesarsArena.

To access your ticket account for Little Caesars Arena events, please visit the following: 

• Detroit Red Wings – please download the Red Wings app onto your mobile device or visit DetroitRedWings.com/MyAccount.

2645 Woodward Ave., Detroit, MI 48201

For all Red Wings games, guests 2 years of age and older are required to have a ticket. Guests under the age of 2 may sit in a ticketed guest’s lap provided they do not obstruct the view of other guests. Age restrictions vary for all other events at Little Caesars Arena. For more information, you may visit the individual event page on Ticketmaster.com.

To help ensure guest safety and enjoyment of games and events at Little Caesars Arena, sitting or standing in the aisles or in the stairways is prohibited. We ask that guests refrain from leaning against rails throughout the venue. Guests will be asked to return to their assigned ticketed seat. We also ask that fans refrain from walking in the aisles during play.

• Guests must be at least 21 years of age to purchase and consume alcoholic beverages.
• Guests are not permitted to bring alcohol into the arena and no alcohol is permitted to leave the facility.
• Alcohol cut-off times vary by event. Please contact the nearest concessions stand for more information regarding alcohol cut-off times.
• Little Caesars Arena reserves the right to change or modify the alcohol policies at any time.
• All guests who appear to be 30 years of age or younger will be required to show valid government-issued picture identification before purchasing alcoholic beverages.
• United States residents must present a valid Michigan driver’s license, state ID card, passport or military ID, which indicates the patron to be at least 21 years of age (expired licenses, damaged licenses and driver’s licenses which do not have photos will not be accepted) to purchase alcohol.
• International visitors must present a valid passport that shows the guest to be at least 21 years of age (expired/ damaged passports or any other form of identification will not be accepted). Passports must be in English to be accepted.
• Guests will be limited to two alcoholic beverages per purchase.

For more information on assisted listening devices, please navigate to the Accessibility Services section at 313presents.com/LittleCaesarsArena.

There are no ATMs inside Little Caesars Arena. Conveniently convert your cash to a prepaid Mastercard with NO FEES or extra charges at a Reverse ATM kiosk.

After inserting cash into the kiosk, the dispensed card will hold the same exact value as the cash that is inserted. Your Mastercard card can be used to make purchases at the venue and at ANY LOCATION that accepts Mastercard.

There are three Reverse ATM kiosk locations within Little Caesars Arena.

Street Level Concourse:

• Inside the XFINITY Box Office
• PORTAL 9

Upper Concourse:

• PORTAL 58

Please Note, we are a cashless venue.

Cameras without detachable lenses larger than (8) eight inches are permitted.

Professional and/or commercial cameras with interchangeable or detachable lenses larger than eight inches, or other audio/visual recording devices (e.g., GoPro) are prohibited.

Video and/or sound recording devices including tripods, mono-pods & GoPro, are prohibited.

For more information on authentic Red Wings and Pistons autographs, game-used and game-worn items, visit the Team Store on gamedays on the Little Caesars Arena concourse near the Meijer Entry SW near PORTALS 13 and 14. Guests can also email [email protected] for more information.

If your car breaks down at any point on Olympia property, inform one of our parking attendants or call 313-725-3848 and they will be happy to assist you.

Autographs for a Cause is a program that supports charitable causes close to the hearts of Red Wings players in partnership with the Detroit Red Wings Foundation. Through this program, fans have the opportunity to make donations to benefit the player’s charity of choice in exchange for a signed photo (8x10) or a signed hockey puck by the player. For more information, please visit DetroitRedWings.com/Autographs.

Changing tables are available in all Family Restrooms.

Family restrooms are available at the following locations:

• Street Level Concourse - Outside PORTALS 5, 9, and 14 and in the Parents Room outside PORTAL 20.
• Upper Concourse - Outside PORTALS 24, 39/40, 41/42, 59 and 61.
• Blue Cross Suite Level - Three locations throughout.
• Event Level - In the Fifth Third Players Club (in the men's and women's restrooms) and near the Southeast elevators by the Zamboni tunnel (only during concerts).
• Club Level - Inside the Rehmann Club and the Michigan First Credit Union Club (in the men's and women's restrooms).

BAGS LARGER THAN 4” X 6” X 1.5” INCLUDING BAGS ASSOCIATED WITH LAPTOPS, TABLETS, iPads, CAMERAS AND BINOCULARS ARE PROHIBITED.

Single compartment bags, wallets, clutches, fanny packs, and clear bags smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.

Diaper bags or parenting bags (must be smaller than 16” x 16” x 8”) are permitted.

Medical bags required for dietary or medical necessity (must be smaller than 16” x 16” x 8”).

During a Red Wings game, when the puck is in play, all guests are encouraged to use courtesy and restrict movement in the aisles. Please refrain from walking up and down the aisles as this obstructs other guests’ view of the game action. You should travel to and from your seat only during stoppage in play.

During a Pistons game, when the basketball is in play, all guests are encouraged to use courtesy and restrict movement in the aisles but will be allowed to walk up and down the aisle during game action.

Signs and banners less than 11” x 17” in length that are not affixed to any pole or stick made of wood, metal, plastic, or any other hard material are permitted.

Banners, signs, flags larger than 11” x 17” are prohibited. Banners, signs, and flags may not obstruct the sight lines of other guests, cover up existing signage, exhibit messages that are obscene, offensive, commercial or political in nature, create a disturbance or interfere with the enjoyment of other guests. Banners, signs, and flags may not be paraded around the venue or affixed to any permanent structure, pole or stick are prohibited.

Poster tubes that are plastic/and or metal are also prohibited.

The BELFOR Training Center is the official practice facility of the Detroit Red Wings. It is also home to Little Caesars Amateur Hockey. For more practice facility rental information, please see Ice Rentals.

Guests are permitted to bring binoculars into Little Caesars Arena to enhance their overall experience.

Per our bag policy, any binocular bag larger than 4" x 6" x 1.5" is not permitted.

Bottles, glass, aluminum, or metal containers are not permitted. Bottled water in a single, clear, factory-sealed plastic container that is 20 ounces or less is permitted as well as juice boxes with children in your party or beverages needed for medical or religious needs.

The XFINITY Box Office at Little Caesars Arena is on Woodward Avenue, adjacent to the Chevrolet Entry Northeast. Will Call is within the Box Office.

The Customer Service ticketing office adjacent to the Meijer Entry Southwest is open before events to assist with any ticketing issues. You cannot buy tickets or pick them up from Will Call here.

HOURS:

NON EVENT DAYS (LCA only): 12:00 p.m. – 5:00 p.m.

EVENT DAYS (LCA & Fox Theatre): 12:00 p.m. – Event Starts

If we have a morning event, we will open 60 minutes before the event starts.

The XFINITY Box Office does NOT accept CASH. A Reverse ATM is available in the Box Office Lobby. Conveniently convert your cash to a Visa card with NO FEES or extra charges at a Reverse ATM kiosk. After you insert your cash into the kiosk, the dispensed card will hold the exact value as the cash you inserted. Your Visa card can be used to make purchases at the venue and at ANY LOCATION that accepts Visa.

For the most up to date information regarding Broadcasting, please visit https://www.nhl.com/redwings/tickets/broadcast.

The Budweiser Biergarten, which is outside the arena between PORTALS 17 and 18, is a large outdoor area that features a spacious patio and lawn area for various public and private events, along with a glass-enclosed, four-season pavilion bar – the Budweiser Lounge – with a retractable roof and walls to accommodate all types of weather. The Budweiser Biergarten is open to all ticketed guests during events.

Cameras without detachable lenses larger than (8) eight inches are permitted.

Professional and/or commercial cameras with interchangeable or detachable lenses larger than eight inches, or other audio/visual recording devices (e.g., GoPro) are prohibited.

Video and/or sound recording devices including tripods, mono-pods & GoPro, are prohibited.

Canadian Currency (CAD) in cash-free form will be accepted and valued at a rate in relation to the United States Dollar (USD). Canadian currency will only be accepted at The XFINITY Box Office, concessions stands and UWM District Market.

There are no ATMs inside Little Caesars Arena.

Conveniently convert your cash to a prepaid Mastercard with NO FEES or extra charges at a Reverse ATM kiosk.

After inserting cash into the kiosk, the dispensed card will hold the same exact value as the cash that is inserted. Your Mastercard card can be used to make purchases at the venue and at ANY LOCATION that accepts Mastercard.

There are three Reverse ATM kiosk locations within Little Caesars Arena.

Street Level Concourse:

• Inside the XFINITY Box Office
• PORTAL 9

Upper Concourse:

• PORTAL 58

Please Note, we are a cashless venue.

Make a memory at Little Caesars Arena!

Detroit Red Wings Games

Guests attending their first game may receive a complimentary personalized First Game Certificate.

First Game Certificates are available at the Kids Club kiosk outside PORTAL 14 during the first intermission. After the first intermission, certificates are available at Guest Services outside PORTAL 10, 20, or 67.

Detroit Pistons Games

First Game Certificates are available at Guest Services outside PORTAL 10, 20, or 67. 

Celebrating another special occasion? Stop by Guest Services outside PORTAL 10, 20, or 67.

For information regarding Red Wings donation requests, please visit https://www.nhl.com/redwings/community/donation-requests.

There are (5) options for club seating: Fifth Third Players Club, Michigan First Credit Union Club, UWM Legends Club, Labatt Club.

For more information regarding Red Wings game night access, please contact a Ticket Sales or Service Executive at 313-471-7575 or visit DetroitRedWings.com/Premium for more details.

Little Caesars Arena is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies. 

• Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event 
• Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists, or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm
• Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Little Caesars Arena reserves the right to prohibit anything deemed inappropriate 
• Do not fight, throw objects or attempt to enter or interfere with the performance area
• Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages 
• Sit only in your ticketed seat and show your ticket when asked by venue personnel
• Do not exit with the expectation to re-enter the venue after scanning of tickets
• Refrain from smoking inside the venue. Little Caesars Arena is a non-smoking venue 

Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to utilize our text assist tool and/or share any concerns during the event with our venue personnel as soon as possible. Visit one of our Guest Services Offices near PORTALS 10, 20 or 67, or text LCAHELP along with your location and issue to 313-513-HELP (4357).

Guests with a comment, compliment or concern may express it in person during events at Little Caesars Arena at the Guest Services Offices near PORTALS 10, 20 and 67.

Guests can also report concerns during events anonymously by texting "LCAhelp" and your message to 313-513-HELP (4357).

During non-event times, guests may also provide feedback by filling out the contact form at https://www.313presents.com/connect/contact-us.

The Red Wings, Pistons and 313 Presents are committed to providing information on Red Wings community impact. For more information please visit the links below:

DetroitRedWings.com/Community or follow @HockeytownCares on instagram.

There is a wide variety of food options available within Little Caesars Arena. Several different stands offer Detroit fan favorites such as Classics, The Coop, and 313 Grill Co.

• The Classics stands offer the common items, hot dogs, popcorn and nachos.
• The Coop stands feature hand-cut fries and hand battered crispy chicken tenders.
• The 313 Grill Co. stand offers a variety ranging from specialty fresh grilled burgers and local Italian sausages to loaded french fries.
• The highlight, Little Caesars Pizza stands, offer traditional rounds, Italian cheese bread, deep-dish style pizza and Caesars chicken wings.
• Detroit House, a three-option concept also on the main concourse reflecting the lifestyle of urban Detroit.
• Beirut Bakery offers authentic Lebanese flavors including shawarma bowls and wraps.
• Motor City Street Lab is the newest addition to the Upper Concourse near PORTAL 28 offers Korean corn dogs, Eric Loves Cooking collaboration items, foundry fried rice, and Hamtramck Salchipapa fries.
• On the Upper Concourse, guests can enjoy the Bib Boxed Nachos at PORTAL 46.
• Hanging string lights set the mood at Taqueria presented by Tostitos with street-style tacos and burrito bowls. Upstairs, The 1701 Pub, poses a relaxed atmosphere fit for any craft beer lover and simple dinner folk.
• Please ask a concessions staff member for exact locations of specific stands or food items, or visit a Guest Services Office outside PORTAL 10, 20 or 67.

Ilitch Sports + Entertainment Main Line - 313-471-7000

Accessible Seating/Special Accommodations - 313-471-7929

Detroit Red Wings Tickets - 313-471-7575

Detroit Red Wings Group Sales https://www.nhl.com/redwings/tickets/group-tickets/

Lost & Found Form: 313Presents.com/LostAndFound

Hard sided or soft sided coolers are prohibited (except for religious, dietary, or for medical necessity).

MasterCard, Visa, Discover and American Express are accepted throughout Little Caesars Arena.

Delaware North SportService is the concessionaire, fine dining, catering, restaurant and retail provider at Little Caesars Arena.

Guests who sign up to be a Designated Driver during Red Wings games will receive a free small fountain Coke. Guests can sign up in the Detroit Red Wings app on game days.

For a visitor's guide that lists various hotels, restaurants and other general Detroit information, please call 800-DETROIT (338-7648) or go to VisitDetroit.com.

The Detroit Red Wings Foundation is an affiliate of Ilitch Companies Foundation, a 501(c)(3) non-profit organization, whose mission is to enhance the lives of youth through programs and support focused on education, wellness, and access to the game of hockey. For more information about the Detroit Red Wings Foundation, please visit DetroitRedWings.com/Foundation.

The Detroit Red Wings "Little Wings" program, presented by Meijer, provides a unique multi-week opportunity for children ages 5-9 to learn the game of hockey.

Little Wings includes six one-hour sessions of on-ice instruction and a full set of hockey equipment for a low cost.

To learn more about registration, please visit DetroitRedWings.com/LittleWings.

The Detroit Red Wings Red Patrol Entertainment Team is a premier pillar of Winged Wheel Entertainment. This unique group plays a critical role in creating unforgettable experiences for fans at Red Wings games. Red Patrol members assist in the coordination and execution of in-game elements that include promotions, activations, etc., as well as engaging with fans throughout their experience. In addition to Red Wings home games, the Red Patrol also assists with several events in The District Detroit and throughout the community. For more information visit: DetroitRedwings.com/RedPatrol.

Diaper bags or parenting bags (must be smaller than 16” x 16” x 8”) are permitted.

Please visit the Guest Services Offices outside PORTAL 10, 20 or 67 for information and assistance. This information is also available at any concession stand.

Located in the heart of The District Detroit and alongside Woodward Avenue, The UWM District Market is now open M-W 9 a.m. - 2 p.m. to the public and also during events (for ticketed guests).

It is comprised of five fresh food concepts. Coffee House which serves a variety of coffee styles and soft-serve ice cream. The Garden offers all the healthy essentials for crafting your own salad. Homemade offers daily house-seasoned varietal meat sandwiches and housemade soup selections. La Cocina offers a reflection of ‘Mexican street food’ fare known for its tacos, burritos, bowls and walking tacos. The Patio Grill offers a signature Detroit-style coney dog along with sausages, burgers, cheese curds, chicken tenders, and fresh hot French fries in three styles. The Bar offers a collection of local premium spirits, Michigan craft beer, frozen cocktails and wine. This bar works at a fast pace to service high-volume crowds gearing up before a game. This bar fare is ultimately known for grabbing a drink before games or grabbing another round between periods.

Doors for Red Wings games typically open 90 minutes prior to game time. 

Door times are subject to change.

There are drinking fountains at the following locations:

Street Level Concourse:

PORTALS 1, 4, 10 and 13

Upper Level Concourse:

PORTALS 21, 29 and 62

Drones are not permitted in or around Little Caesars Arena.

Tickets purchased or transferred via the Ticketmaster platform or our venue box offices will always have priority over tickets obtained through non-affiliated secondary ticket market providers. We cannot verify authenticity of tickets outside of the Ticketmaster environment.

There are 10 publicly accessible elevators in the arena, near the four main entries.

If you would like to join our team, employment opportunities are listed at https://careersatilitchcompanies.com/en-us.

There are four main entrances to the arena.

Chevrolet Entry Northeast

Fifth Third Entry Southeast

Meijer Entry Southwest

Northwest Entry

There is also a VIP Bridge and Tunnel from the Trinity Health Garage that provides access into the Blue Cross Lounge, Rehmann Club, and Fifth Third Players Club.

There are escalators in the northeast, southeast and southwest corners of the arena, which connect the Street Level Concourse to the Upper Concourse. There will be an attendant at each escalator to ensure everyone’s safety. To ensure easy traffic flow for guests, the direction of each of our three escalators is dependent upon the timing of each event. Please see an attendant for timing information. Elevators and stairs are conveniently located in near proximity.

If there is an emergency situation that might cause a delay of the event or an evacuation of the venue, please direct your attention to the scoreboard or an event colleague for assistance. Guests with special needs should contact the nearest event colleague for assistance.

Guests at Little Caesars Arena are encouraged to take the following steps:
- Be aware of your location at Little Caesars Arena at all times
- Identify the two exits closest to your seats
- Listen and watch for instructions from the PA system, Scoreboard or Event Colleague

In the event of an emergency, Little Caesars Arena asks that all fans act calmly, cooperate with event colleagues and are mindful of all guests in their area.

To ensure all our fans receive the full value of their ticket investment, only those with a ticket for a particular seat can occupy that seat. Our event colleagues will be checking tickets to safeguard each guest's investment as a ticketed seat holder.

Family restrooms are available at the following locations:

Street Level Concourse

• Outside PORTALS 9 and 14
• Parents room outside PORTAL 20
• Between PORTALS 4 & 5

Upper Concourse

• Outside PORTALS 24, 39/40, 41/42, 59 and 61
• Michigan First West Gondola Level

Event Level

• Inside the Fifth Third Players Club
• Southeast elevators near the Zamboni tunnel (only during concerts)

Blue Cross Suite Level

• Three family restrooms are located throughout

Club Level

• Inside the Rehmann Club and the Michigan First Credit Union Club

For the safety and enjoyment of all, guests are reminded to not interfere with a ball or puck in play or trespasses on the playing surface or performance area. Interference and trespassing are prohibited by Little Caesars Arena policy and a City of Detroit Ordinance. Persons who violate this ordinance are subject to ejection from the arena and/or criminal prosecution.

General fan mail for the Red Wings can be mailed to:
Player Name c/o Detroit Red Wings
2645 Woodward Ave., Detroit, MI 48201
The Red Wings do not accept outside items for autograph unless they are for the Autographs for a Cause program (please see Autographs for more information).

Red Wings players, management and staff are not responsible for anything sent to the organization. This includes responses or the return of items. All fan mail must be sent via mail. We do not accept items personally delivered to Little Caesars Arena.

For non-emergency attention from a Little Caesars Arena event colleague, text LCAHELP to 313-513-HELP (4357). Standard message and data rates may apply.

During non-event times please utilize our virtual assistant, as LCAHELP is only staffed during events.

There are two First Aid stations inside Little Caesars Arena. They are outside PORTAL 20 on the street level concourse and outside PORTAL 67 on the upper concourse.

Please See Certificates

For some events, there is a general admission seating section. This is a first-come, first-served area. There is no general admission at Red Wings games.

Gift cards are not available at this time.

The Michigan First West Gondola is designed to entertain from the most unique vantage point imaginable. Perched above the action, the Gondola will give you and your guests an experience few venues today can provide. The ability to cater the space means fans can enjoy great food and drink without ever leaving their seats. We do not recommend guests with a fear of heights purchase Gondola seating.

Contact the Red Wings Group Sales Department at 313-471-7575 or [email protected].

Committed to creating memorable sports and entertainment experiences, Guest Connect is designed to engage colleagues in all departments and levels to deliver exceptional service in the form of responsiveness, helpfulness, sincere interest, assurance and empathy.

The program is founded on the “Five Points of Common Sense for Memorable Events” to include: 
Great First Impression
Understand & Empathize
Exceed Expectations
See It Through
Thank Them

For more information on the Guest Connect program, visit https://www.313presents.com/about/guest-connect.

There are three Guest Services Offices in Little Caesars Arena.

Street Level Concourse - Outside PORTALS 10 and 20

Upper Concourse - Outside PORTAL 67

Healthy options are offered throughout the arena. Look for the Trinity Health logo on menus around the arena.

During an event, guests requiring assistance should contact the nearest crowd manager, uniformed police officer, event colleague or a representative at a Guest Services Office near PORTAL 10, 20 or 67.

For non-emergency assistance text "LCAHELP" text to 313-513-HELP (4357) along with your issue and location.

During non-event times please utilize our virtual assistant, as LCAHELP is only staffed during events.

With over 30 flat screen TVs throughout three floors, vintage motorcycles climbing the walls, a variety of private entertainment spaces and unique Detroit Red Wings and Tigers memorabilia, Hockeytown Cafe has been voted as the best sports bar in Detroit. With the ability to accommodate groups from up to 500 people in-house and up to 1,000 with our outdoor patio, Hockeytown Cafe is the perfect place to host a private party or gathering for a pre-game or post-game meal. Hockeytown Cafe is also home to Sound Space Detroit and Mic Drop Comedy.

To rent the practice ice or arena ice, please email [email protected].

The ice surface measures 200 feet by 85 feet. The ice is only one inch thick.

To purchase alcohol, United States residents must present a valid state-issued driver’s license, state ID card, passport or military ID, which indicates the guest to be at least 21 years of age (expired licenses, damaged licenses and driver’s licenses which do not have photos will not be accepted). International visitors must present a valid passport that shows the guest to be at least 21 years of age (expired/damaged passports or any other form of identification will not be accepted). Passports must be in English to be accepted.

Please be aware that a puck can be propelled into the spectator area with enough force to cause serious injury.

Stay alert at all times in the seating area. If you are injured, please ask the nearest event colleague for help and directions to a medical station. 

Little Caesars Arena guests assume all risk and danger incidental to the games of hockey – including, specifically, but not exclusively, the danger of being injured by a puck or hockey stick, and agree that Little Caesars Arena, the NHL and their affiliates and employees, the participating clubs, their agents and players are not liable for injuries from such causes.

Little Caesars Arena rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis (this stipulation is clearly marked on each ticket). Should a decision be made to cancel or postpone an event, information will be posted immediately through the venue’s social media outlets.

The Detroit Red Wings Foundation and The Children's Foundation are proud to present the Intermission Messages program at Little Caesars Arena. For a monetary donation, fans can have their birthday/anniversary/graduation wish or marriage proposal displayed on the videoboard during Red Wings home games.

For more information and to submit a message, visit us here.

Visit the Red Wings Kids Club kiosk outside PORTAL 14 at Red Wings home games. Children may register for the exclusive Red Wings Kids Club. For more information on the Red Wings Kids Club, call 313-471-7482 or visit us here.

Laptops, tablets, & iPads are permitted.

Bags associated with laptops, tablets and iPads are prohibited.

For a full list of prohibited/permitted items at Little Caesars Arena, please visit: 313presents.com/LCApolicies

Laser pointers and/or any device that could create an optical illusion or interfere with the ability of the eye to perceive depth or distance, such as pin wheels are prohibited.

The arena has seven levels. Two of which are the main concourses. There is public access to every level of the arena, although not in all areas.

Arena Levels:
EL – Event Level
CL – Club Level
1 – Street Level Concourse
2 – Blue Cross Suites
3 – Upper Concourse
4 – Labatt Blue Club
5 – Michigan First Gondolas

Please be advised that lasers, mist and strobe lights, or any combination of those, may be used during any given event.

The BELFOR Training Center, the practice rink of the Red Wings, is the home of Little Caesars Hockey, with world-class amenities available to all Little Caesars AAA Hockey players. The major goal of Little Caesars Hockey is to develop well-rounded student athletes, both on and off the ice, through instruction, discipline and positive feedback provided by outstanding coaches.

For more information, visit LittleCaesarsHockey.com, LCAHL.org.

Little Caesars pizza is served on the north and south end of the arena on both the Street Level Concourse and Upper Concourse.

Found items are turned into the Guest Services Office outside PORTAL 10 on the Street Level Concourse. Guests may inquire about items at any point during the event. After an event, guests may inquire here.

If you become separated from your child or family member during an event, please seek the nearest event colleague. When bringing children to an event, it is always helpful to make sure the children have their contact information, ticket and seat location with them at all times.

You must be an accredited member of the media, or on assignment to be considered for a credential.

Team merchandise for Detroit Red Wings can be purchased at the Team Store adjacent to the Meijer Entry Southwest and other retail kiosks throughout the venue.

The Detroit Red Wings and Chevrolet are proud to honor the brave men and women of the United States Armed Forces. At home games throughout the season, both active and veteran service members will be recognized for their service and sacrifice to our community and country through our Salute to Service, presented by Chevrolet. To nominate a service member, visit us here: nhl.com/redwings/community/military-appreciation.

This is a once-in-a-lifetime opportunity for Mites and Mini-Mites to experience life as a professional hockey player and skate in front of 20,000 fans at Little Caesars Arena! The Mini Wings scrimmage or shootout takes place during the first intermission at Red Wings home games. If you have questions, please email [email protected].

Download the Detroit Red Wings App for the most up-to-date information on your favorite team and players.

All events at Little Caesars Arena use mobile ticketing as the primary method of entry. Mobile ticketing allows fans to use their smartphone or mobile device as a game ticket, providing access to the venue through a barcode that is scanned from a device’s screen. The Ticketmaster technology allows for convenient online transfer and re-sale of tickets and provides a user-friendly platform for the online management of tickets.

For more information on mobile ticketing, please visit 313Presents.com/MobileTickets.

During hockey games at Little Caesars Arena, protective netting is hung above the glass behind each goal. This limits the number of pucks that leave the ice and end up in guest areas. This does not eliminate the chance of a puck going into the stands. Please stay alert at all times and do not go up and down the aisles until the puck is no longer in play.

Air horns, fog horns, bullhorns, cowbells, bells, horns, kazoos, whistles, vuvuzelas, didgeridoos, and other noisemakers are prohibited.

We have several groups that work for various non-profit organizations in metro Detroit. They can be found in Little Caesars stands, Classics, 313 Grills, Popcorn and Gelato and some additional locations around the arena.

For the comfort of nursing mothers, there is a Parents Room on the Street Level Concourse outside PORTAL 20. This location includes:

• Sink
• Microwave
• Refrigerator
• Private curtained areas with electrical outlets
• Family restroom inside this area for your convenience

Breast pumps are permitted inside the arena.

Outside food and beverage of any kind (except for religious, dietary or for medical necessity) is not permitted.

Guests are permitted to bring in a single bottle of water in a clear, factory-sealed plastic container that is 20 ounces or less. A single, crushable, empty plastic water bottle that is 20 ounces or less is also permitted.

Oversized vehicles that do not fit within one standard parking space are prohibited.

For more information, please visit us here.

Phone charging batteries are now available to rent, and are located at each of the main entrances, as well as on the Upper Concourse at PORTAL 58. These are available on a first come, first-served basis.

To request a Red Wings player appearance, please contact the Red Wings Community Relations Department at https://www.nhl.com/redwings/team/contact-us

Red Wings pocket schedules are available at the Guest Services Office outside PORTAL 10 on the street level concourse and other various locations inside Little Caesars Arena, as well as participating sponsor locations throughout metro Detroit. 

You can also download the full Red Wings schedule at DetroitRedWings.com

Little Caesars Arena uses a PORTAL system as the primary way for guests to locate their seats. PORTAL signage is located near the seating “portals” or passageways into the arena seating area.

There are 82 PORTALS inside Little Caesars Arena.

• PORTALS 1-20 are on the street level concourse.
• PORTALS 21-72 are on the upper concourse.
• PORTALS 73-77 are in the Labatt Blue Club.
• PORTALS 78-82 are in the Michigan First Gondolas.

Look on your ticket for PORTAL and a corresponding number. Each PORTAL provides a unique entry point that leads, in most instances, to two seating sections – one to the left and one to the right. Once you approach your PORTAL, you will see secondary section signage that indicates whether to go left or right.

Please Note: PORTAL numbers are included on most tickets. However, two premium spaces at Little Caesars Arena – Blue Cross Suites and Northwest Entrance do not have PORTALS.

The Red Wings are proud to host “Waiting in the Wings” youth hockey games prior to home games. These 50-minute games provide teams of all ages the opportunity to skate on the BELFOR Training Center, the practice rink of the Red Wings, or the main Ice at Little Caesars Arena, prior to most Red Wings home games.

For more information, please email [email protected].

For more information on Detroit Red Wings premium areas, please visit us here.

Little Caesars Arena premium seating options provide unmatched, first-class experiences in one of the newest sports and entertainment venues in the world. Suite, loge and gondola holders can entertain in style with private spaces, concierge services and pre-ordered food and beverage options from some of the best seats in the house. 

For Red Wings premium seating options, please visit us here.

For a full list of prohibited items at Little Caesars Arena, please visit us here.

Throughout the Red Wings season, the team hosts several exciting giveaway nights. Each giveaway is different, with some being available on a first-come, first-served basis.

• Each guest may only claim one giveaway item per ticket, per night, unless otherwise noted.
• Ticket holders who are not in attendance the night of a giveaway are not eligible for giveaways.
• Giveaway locations are typically located by the main building entrances.

The nearest bus stop to Little Caesars Arena is at the corner of Woodward Ave. and Sproat St. 

The QLINE is a rail system that covers a 3.3-mile stretch along Woodward Ave., from Grand Blvd. to Congress St. The nearest QLINE stop to Little Caesars Arena is at Sproat St. There is also a stop at Grand Circus Park that lets you connect to the Detroit People Mover. Details on rates, hours of operation, stops and services can be found here.

The Detroit People Mover runs in a circle throughout the downtown area. It stops near the city’s main bus depot and stops near major buildings downtown. For more information, call 313-224-2160 or visit here.

Guests are asked to return pucks that are launched into occupied seating areas to the nearest event colleague and are asked to be cautious and courteous to other fans when collecting a puck. At no time is a puck allowed to be thrown back onto the ice. The ticket holder assumes all risk and danger incidental to the game of hockey, including specifically, but not exclusively, the danger of being injured by pucks, sticks, etc.

To listen to Red Wings radio broadcast, tune in to FM 97.1 The Ticket.

The Detroit Red Wings Red Patrol Entertainment Team plays a critical role in creating unforgettable experiences for fans at Red Wings games. Red Patrol members assist in the coordination and execution of in-game elements that include promotions, welcomes, etc., as well as engaging with fans throughout their experience. In addition to Red Wings home games, the Red Patrol also assists with several events in The District Detroit and throughout the community.

There is no re-entry into Little Caesars Arena.

There are recycling bins throughout the arena on all levels.

There are no refunds for Red Wings games. All sales are final. Playoff ticket refunds will be issued for any un-played postseason games. For online or in-person purchases, refunds will be delivered via method of payment. If you purchased tickets through a third party retailer, please contact them for refund and exchange information.

If an event is canceled and tickets are purchased internally at box office/call center, refund will go back to original method of payment within 7-10 business days. If purchased on Ticketmaster, allow up to 30 days for refund.

The four restaurants at Little Caesars Arena are:
• Bell's Taphouse
• Mike's Pizza Bar
• The Mixing Board
• UWM District Market

For more information, please visit us here.

There are restrooms throughout every level of the arena. If you cannot find a restroom, please ask the nearest event colleague and they will direct you.

Family restrooms are available at the following locations:

Street Level Concourse

• Outside PORTALS 9 and 14
• Parents room outside PORTAL 20
• Between PORTALS 4 & 5

Upper Concourse

• Outside PORTALS 24, 39/40, 41/42, 59 and 61
• Michigan First West Gondola Level

Event Level

• Inside the Fifth Third Players Club
• Southeast elevators near the Zamboni tunnel (only during concerts)

Blue Cross Suite Level

• Three family restrooms are located throughout

Club Level

• Inside the Rehmann Club and the Michigan First Credit Union Club

Please note: family restroom are the only locations with changing tables.

For Detroit Red Wings schedule information, please visit here.

• More than 13,500 square feet of total LED display space.
• This seamless centerhung scoreboard provides a 360-degree experience for fans.
• 16.5 million LEDs throughout the entire arena, inside and out.
• 6,020 square-foot centerhung system.

When looking towards the playing surface, all seats are numbered in a clockwise pattern. Seat 1 is the first seat at the right end of the row.

The arena seats around 20,000 for hockey games.

All guests are required to have a ticket for their seat. Guests may be asked to show their tickets for entry into the ticket holder’s specific section.

Season Memberships have been made available and fans can join with a 2026-27 Winged Wheel Nation plan today.

For more information on Red Wings season memberships, please call 313-471-7575 or visit us here.

“If You See Something, Say Something™” is a national campaign that raises public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity. If you see something suspicious, please report it to an event colleague.

SENSORY KITS

Little Caesars Arena is a certified Sensory Inclusive Venue through our partnership with KultureCity, ensuring a welcoming experience for guests with sensory needs. Event staff are trained to assist and respond to sensory sensitivities and overload situations.

Sensory bags including noise-canceling headphones, fidget tools, and verbal cue cards are available for use at no charge to all guests who may feel overwhelmed by the environment. Strobe-canceling glasses and weighted lap pads are also available. Sensory items are provided free of charge and are distributed on a first-come, first-served basis at the Guest Service Offices located at PORTALS 10, 20, and 67. Guests borrowing sensory items must sign a waiver and leave a driver’s license or credit card, which is returned when items are returned in the same condition.

SENSORY ROOM

Little Caesars Arena, in partnership with KultureCity®, proudly introduces a brand new state-of-the-art sensory room designed to cater to the needs of individuals with sensory processing needs and is set to revolutionize the way we experience public spaces.

With input from sensory experts, the room is thoughtfully designed to cater to a variety of sensory needs, incorporating elements such as adjustable lighting, calming visuals, and comfortable seating. A range of sensory tools and equipment such as Air Walls, Yogibo bean bags, Nunoerin sparkle, and tactile objects are available to create a personalized and calming experience.

The sensory room is designed to be fully accessible, accommodating individuals of all abilities and ages, with features such as wheelchair accessibility. The sensory room is located on the upper concourse, across from PORTAL 66, next to First Aid. The sensory room will be open for all events taking place at Little Caesars Arena.

Service animals are welcome into Little Caesars Arena. The Americans with Disabilities Act (ADA) 2010 Regulations define a service animal as “any dog [or miniature horse] that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition." C.F.R. § 35.104 and § 36.104 (2010).

A sign language interpreter can be provided, however, a three-week notice is required before an event.

To request a sign language interpreter, please visit 313Presents.com/InterpreterRequests to submit your request.

Little Caesars Arena is a smoke-free venue. Smoking and vaping are prohibited. Guests who violate the smoking policy are subject to ejection from the venue.

DETROIT RED WINGS
Facebook: @DetroitRedWings
Twitter: @DetroitRedWings
Instagram: @DetroitRedWings
Instagram: @DRWCommunity
Snapchat: @OfficialDRW

LITTLE CAESARS ARENA
Facebook: @LittleCaesarsArena
Twitter: @LCArena\Detroit
Instagram: @LittleCaesarsArena
Snapchat: @LCArena\Detroit

DETROIT RED WINGS

Facebook: Facebook.com/detroitredwings

IG: @detroitredwings & @hockeytowncares

X: @detroitredwings

TikTok: @DetroitRedWings

DETROIT SPORTSNET

Facebook: facebook.com/DetroitSportsNet

IG: @watchdsn

X: @WatchDSN

No loitering, trespassing, soliciting/peddling, resale of tickets, merchandise or other items is permitted on Little Caesars Arena property without Little Caesars Arena approval.

Are you looking for a place to hold your next company meeting or luncheon? How about a unique place for a wedding reception or trade show? Areas of Little Caesars Arena are available for rent, subject to availability.

For more information or to book an event, please email [email protected], call 313-471-3333 or visit us at: https://www.thedistrictdetroit.com/private-events

There are stairways at all four corners of the arena to provide access to the upper levels. A stairway from the Street Level Concourse to the Blue Cross Suite Level is located at PORTALS 10 and 15.

Strollers are allowed in the venue but not in the seating area.

Suites A-Q can be accessed on the Street Level Concourse on the east and west sides of the arena. Suites 1-48 can be accessed via the NW, NE, and SW elevators/staircase. A stairway from the Street Level Concourse to the Blue Cross Suite Level is at PORTALS 10 and 11.

The Blue Cross Suites are on the Street Level Concourse and the Blue Cross Suite Level. For information about leasing or renting a suite for Red Wings games or events, please visit us here.

Tailgating is prohibited in surrounding parking lots operated by Olympia Development of Michigan before, during or after games and events at Little Caesars Arena.

The Team Store inside Little Caesars Arena is where Detroit fans gear up for game day. The Team Store is currently open on event days only. It features latest Detroit Pistons and Detroit Red Wings fashion trends.

The annual Team Store Summer Sale pops up over the summer where fans can take advantage of the best deals and discounts of the year. Make sure to follow @ShopHockeytown on Instagram, Facebook and Twitter for the latest pop-up deals and events.

Detroit Red Wings

Authentic game-used merchandise, autographed merchandise, official matchup puck of the game, arena-exclusive items, game-worn jerseys and more all highlight a piece of Red Wings history to take home.

The Red Wings also have gear for fans of all ages.

Red Wings products can be ordered online at shophockeytown.com

During event hours, guests can confidentially text LCAhelp, your issue and location to 313-513-HELP (4357).

During non-event times please utilize our virtual assistant, as LCAHELP is only staffed during events.

Please visit us here.

Red Wings Ticket Holders can sell their tickets through NHL TicketExchange. Resale of tickets above face value without express written permission is strictly prohibited and may be in violation of applicable state and local laws.

To contact the Red Wings Ticket Sales and Service Office, please call 313-471-7575.

Membership Headquarters is located inside the Meijer Entrance on the Street Level Concourse, near Portal 14.

Red Wings tickets may also be purchased through NHL TicketExchange. These sources are the only authorized ticket-selling agents of Little Caesars Arena. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source. Guests must always have their tickets on their person when attending an event. To inquire about ticket packages during a game, please visit the Ticket Sales kiosk on the Street Level Concourse in the southeast corner of the arena outside PORTAL 14 for Red Wings games. There is also a Ticket Sales kiosk on the Upper Concourse outside PORTALS 41. For information on Red Wings tickets, visit us here.

Ticketmaster convenience fees vary by event but are waived if you purchase tickets in person at the Little Caesars Arena XFINITY Box Office or Fox Theatre Box Office. A facility fee/ticket may be charged if not included in the face value of the ticket.

Discover the excitement of Little Caesars Arena and the breathtaking beauty of the historic Fox Theatre with a guided tour! Whether you’re planning a field trip, summer camp, corporate outing, family gathering, or a fun day out with friends, our public and private group tours offer a memorable way to explore these incredible Detroit landmarks.

Looking for the perfect backdrop for a special occasion? We also offer exclusive photo opportunities to capture life’s unforgettable moments, from graduations and engagements to weddings, family portraits, and more.

Ready to create some memories? Fill out our Tour & Photo Opportunity Request Form to tell us a little about your plans, and our team will be happy to help you explore the options! https://www.313presents.com/plan-your-visit/tour-photo-opportunities

Umbrellas that do not obstruct the view of guests are permitted.

To book a private event, please call 313-471-3333 or email [email protected].

Visiting team fans are our guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection. See Code of Conduct.

Wheelchairs are available at each entrance for transportation to and from the seating areas. Upon arena entry, please ask an event colleague for wheelchair assistance and they will be happy to help you. Wheelchairs are not available for individual use during events. Please be aware that wheelchairs are assigned on a first-come, first-served basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the doors. In the event of a medical emergency in which wheelchair service is required, please contact the nearest event colleague. Guests are permitted to bring their own wheelchairs and other powered mobility devices to Little Caesars Arena.

Little Caesars Arena has free public Wi-Fi access, presented by XFINITY.

To connect:
• Open your phone’s settings application
• Select the “Wi-Fi” option in your settings menu
• Connect to The District Detroit XFINITY
• Start using wireless internet connection

Will Call is within the XFINITY Box Office on Woodward Avenue, adjacent to the Chevrolet Entry Northeast.

• A state-issued ID must be provided to pick up tickets at Will Call.

The Customer Service Ticketing office adjacent to the Meijer Entry Southwest is open before events to assist with
any ticketing issues. 

Will call is not available at the Customer Service Ticketing office.

For more information, please visit us here.