Black and Gold Premier FAQ - Access

What benefits are included with a Black and Gold Premier membership?

Season ticket holders receive unbeatable benefits all year long. With a full or half season membership, enjoy access to an interest-free payment plan, ticket trade program, exclusive event invitations and more! To review all benefits included with your package, please click here.

How do I access my Penguins season tickets?

Season ticket holders can manage tickets through My Penguins Account or the Penguins app. In addition to viewing the barcode for game day scanning, you can transfer tickets to friends and family, resell through TM+ and donate to Tickets for Kids Charities. Note, these functions can also be accessed via the Penguins app. For a mobile ticketing tutorial, please click here.

To trade tickets, you must use the desktop or mobile version of My Penguins Account. Select your preferred game, and select the ‘more’ menu.

What is the Black and Gold Premier Marketplace?

The Marketplace is an exclusive opportunity for Black and Gold Premier members to secure items from each season’s theme and community nights. The 2025.26 lineup includes hockey shirts, quarter zips, hats, and more.

I am a long-time season ticket holder, but I never win anything. How do I get selected for Black and Gold Premier contests and promotions?

Selection for Black and Gold Premier contests and promotions varies by event. A reservation or interest form may be required. For a current list of season ticket holder-only promotions, please click here. In addition, a limited number of opportunities are 'surprise and delight'. You may receive an unexpected call or email!

We strongly encourage you to add [email protected] to your email safe list. If you don’t see emails from us regularly, they may be in a marketing or promotions folder.

To change your email, log into www.ticketmaster.com and select ‘My Profile’.

Where can I find a list of current in-game partner promotions?

To view in-game contests and promotions for the 2025.26 hockey season, please click here. Additional offers will be available in ‘Partner Perks’ in the ‘More’ menu of the Penguins app!