What should my partner do if they never received a ticket transfer email?

Log in to My Wild Account and accept the transfer find the tickets you had transferred via email.

Is the email address correct?

If so, make sure your partner has checked their spam filter and junk mail.

If not, Cancel the transfer offer and resend. Transfers can be sent via email or text message on a mobile device.

Still unable to locate the tickets?

Have your partner log into My Wild Account, with the email address that you transferred to. The transfer offer will be waiting for them to accept in their My Wild Account.