Sharks, Venuetize Partner for Safe Return of Fans
by San Jose Sharks @SanJoseSharks / sjsharks.com
SAN JOSE, CA- The San Jose Sharks (@SanJoseSharks) have partnered with Venuetize as they prepare for the safe return and future event day experience of fans at SAP Center at San Jose (@SAPCenter) in 2021 and beyond. This partnership with Venuetize, experts in connecting technology ecosystems and delivering cutting edge, mobile-first and commerce experiences within the sports and entertainment industry, will allow fans to access mobile ordering and contactless methods of payments through their mobile device, all while tying in Sharks365 member benefits and other advanced payment methods through Venuetize's e-commerce capabilities.
"Our Sharks + SAP Center app has been integral in delivering an elevated fan experience for the past four years," said Doug Bentz, Vice President of Marketing & Digital for the San Jose Sharks. "Considering these challenging times, we're investing even more into our mobile experience and are excited to partner with Venuetize. Their suite of products not only puts us in a position to safely welcome fans back to SAP Center, but also provides us the ability to enhance our future guest experience in a way that is truly pioneering."
New features that will be accessible to fans upon their return to SAP Center include:
- Sharks + SAPC In-App Ordering and Wallet: Mobile Ordering and personal Mobile Wallet included in the San Jose Sharks + SAP Center mobile application.
- Member Benefits and Advanced Payment Methods: Mobile Wallet and e-commerce capabilities that combine Season Ticket Member discounts, promotional value, and other benefits that can be used during the mobile ordering process or presented directly at a concession stand location for one-click payment.
- Variety of Order Options: The Venuetize platform will provide fans with the ability for Express Pick-up, In-seat Delivery, and Order Ahead to accommodate a variety of order placement options in the venue.
"The Sharks continue to be leaders in utilizing technology to enhance the fan experience. We are excited to be providing our eCommerce technology and services and collaborating with the Sharks and SAP Center at San Jose," said Craig Duncan, Chief Revenue Officer at Venuetize. "We look forward to expanding to other Sharks Sports & Entertainment venues in the near future, and partnering with SSE to do all we can to bring fans back safely."