Inclement Weather Policy: StarCenters & Comerica Center

To all StarCenter Properties Customers and Partners,

In advance of the impending weather system which we are monitoring closely along with our current Inclement Weather Policy, below are specific notes related to this weekend’s scheduled programs:

• All StarCenter and Multisport facilities will remain open with normally scheduled activities this evening. If you currently are scheduled to begin a scheduled activity after 10:00 p.m., you will be contacted by your local GM to work on rescheduling.

• Out of an abundance of caution for the safety of our customers and our staff, all Children’s Health StarCenters and RYSE StarCenter Multisport facilities will be closed until 12:00 p.m. noon on Saturday, January 24^th. A decision will be made by 10:00 a.m. on Saturday of potential reopening times to resume scheduled programming and will be communicated via social media and on our associated websites. Because of our facilities’ geographic range, this may vary from facility to facility depending upon local weather conditions.

• For those teams or individuals who have a scheduled game, practice or other activity during this closure, every effort will be made to reschedule your activity at a later date. In the instance where some activity cannot be rescheduled, a full refund will be provided. Please communicate directly with the General Manager of your local facility for more details.

Below is the StarCenter Properties Inclement Weather Policy for further details:

STARCENTER PROPERTIES INCLEMENT WEATHER POLICY

It is the goal of all StarCenter and Multisport facilities to remain open and hold all programming as scheduled if it is deemed safe for all customers and staff to do so.

In the event of severe weather, all facilities under StarCenter Properties will follow the delayed start schedule of the ISD in which the facility is located. (For example, if Farmers Branch ISD has a delayed start and opens at 10:00AM, the StarCenter Multisport Farmers Branch will open at 10:00AM.)

If ISD's schools are closed for the day, StarCenter Multisport facilities will be closed for all AM programing and will re-assess the current conditions at 12:00PM to make a determination on programming for the duration of the afternoon and early evening. We will then re-assess conditions again at 5:00PM and make a determination on all nightly programing that is scheduled to begin after 7:00PM.

For all morning events on non-school days, we will assess the conditions before 9:00PM on the day before. We will reassess again in the morning and make a determination before 12:00PM on all afternoon events.

Delayed opening and closing announcements will be posted on the following social channels and websites:

StarCenter website - https://www.nhl.com/stars/starcenters/

StarCenter Multisport website - http://www.starcentermultisport.com/

X - Children's Health StarCenters | StarCenter Multisport

Facebook - Children's Health StarCenters | StarCenter Multisport

Instagram - Children's Health StarCenters | StarCenter Multisport

StarCenter Properties may change and/or adjust this policy in response to individual circumstances, as necessary.