A passionate and knowledgeable leader who is deeply involved in all aspects of the family's business, Gaglardi began his career in the hospitality industry at age 13 as a busboy and has worked in virtually every area of his business since that time. He spent considerable time in construction, hotel and restaurant operations, real estate development and finance. At age 23, he was promoted to president of the Sandman Hotel Group, and at 26 he became president of Northland Properties Corporation, the Gaglardi family's umbrella company.
Under his direction, Northland has grown to be the largest family-owned hospitality company in Canada including a large portfolio of hotels with the Sandman Hotel Group and the Sutton Place Hotels & Resorts, several restaurant chains including Denny's Restaurants of Canada, Moxie's Grill & Bar, Chop Steakhouse & Bar and Shark Club Bar & Grill. In 2009, Gaglardi began expanding his brand of hospitality to the United Kingdom and more recently began operating in the United States, with the first Moxie's Grill & Bar opening in Dallas in November of 2016, and the first Sandman Hotel opening in Plano in February of 2019. The family also owns and operates a large real estate portfolio and the world renowned Revelstoke Mountain Resort. In addition to his role with the Stars, Gaglardi is a co-owner of the Kamloops Blazers Hockey Club of the Western Hockey League and serves as its governor.
An active member of the community, Gaglardi founded the Sandman Harvest Foundation, which has raised over $1 million for disadvantaged and medically challenged children living in the Okanagan Valley of British Columbia. He also serves as trustee for the PA and JM Gaglardi Senior Citizens Society, a non-profit society providing housing for seniors in Kamloops, B. C. and serves on the board of St. George's School in Vancouver. He founded the Josh Dyck Foundation to assist Josh with his recovery from an auto accident in October 2006, which left him paralyzed and confined to a wheelchair.
Gaglardi and his wife Brittney have three sons, Charlie, Bennett and Wilson, all of whom play competitive hockey. In addition to his own participation on his hockey team, Gaglardi enjoys playing golf and spending time with his family at their cottage on the shores of Kamloops Lake near Savona, B.C.