"UBS Arena will be the blueprint for arenas of the future, and we are proud to bring our ever advancing model of hospitality to the table," said Jerry Jacobs Jr., CEO of Delaware North. "We are thrilled to expand our partnership with Tim Leiweke, Peter Luukko and the Oak View Group team and work with Islanders owners Scott Malkin and Jon Ledecky, as well as Sterling Equities EVP Jeff Wilpon to be part of their vision for the sports and entertainment landscape in New York."
Delaware North is leveraging its culinary talent and operational experience in New York, including its Patina Restaurant Group and relationships with top chefs and restauranteurs, to bring a refreshed approach to arena food and beverage offerings in both concessions and premium areas at UBS Arena.
In concessions, Delaware North will feature market style outlets that offer a mix of hot, fresh prepared food selections complemented by a variety of ready to go meals and self serve snack and beverage options. The markets will use a streamlined checkout process, with self checkout, mobile ordering and other cashless payment technology.
UBS Arena will boast 12 of the markets - three of which will be large, multi concept designs housing several different prepared foods and menu options. Another market will feature a 100 footlong tailgate bar to create a destination where guests can socialize before, during and after the event.
Beyond the markets, Delaware North will provide a full accompaniment of premium hospitality services at UBS Arena in 56 suites, 22 UBS Club lofts and five major club areas throughout the arena.
"As we get closer to UBS Arena's official opening, we look forward to partnering with Delaware North to offer fans a food and beverage program unlike any other venue in the New York Metro area," said Hank Abate, President of Arena Operations. "In addition to utilizing innovative technologies for contactless payment solutions and leveraging the area's top culinary talent, UBS Arena is proud to be working with Delaware North to help further our commitment to supplying sustainable, local and healthy food and beverage offerings."
Through UBS Arena's partnership with Delaware North, all unused food from both the front and back of the house will be distributed to local food banks. UBS Arena will additionally work with Delaware North to develop the venue's food and beverage program with an emphasis on locally sourced, sustainable and healthy ingredients.
At opening, Delaware North will:
Specific subsequent goals include:
"We're prepared to deliver the highest culinary standards using our industry-leading expertise in food and beverage programming, implementing multiple service styles and developing chef-created signature menu items," said James Obletz, president of Delaware North Sportservice.
In addition to owning and operating TD Garden - home of the Boston Bruins and Boston Celtics - Delaware North operates concessions, premium dining, event catering, year round restaurants and retail at more than 50 venues across the United States, United Kingdom, Australia and Asia. The company's U.S. operating locations include the new Globe Life Field in Texas, the new Climate Pledge Arena in Seattle, MetLife Stadium in New Jersey and Lambeau Field in Green Bay. Other Delaware North NHL clients include Little Caesars Arena in Detroit, Bridgestone Arena in Nashville and Amalie Arena in Tampa.