By LIRR

• Take the Long Island Rail Road to the Elmont-UBS Arena Station
• Every train on the Ronkonkoma, Huntington, and Hempstead lines will stop at the Elmont-UBS Arena Station
• Trains from Grand Central Madison and Penn Station run direct to and from the Elmont-UBS Arena Station in just 31 minutes
• Trains from Hicksville run direct to and from the Elmont-UBS Arena Station in just 13 minutes
• Shuttles will be available before and after events to transfer guests between the Elmont-UBS Arena Station and UBS Arena (5 minute trip), arriving and departing from the Shuttle/Bus Loop located outside the northwest corner of the arena (AmEx Entrance).
• To plan your travel, please use the LIRR TrainTime tool.

By Rideshare

• There is a designated rideshare drop off and pick up location, which is located on the north side of the arena and can be accessed by taking the Cross Island Parkway Exit 26D.
• We encourage guests to input "UBS Arena - Rideshare" into your rideshare app as your drop off / pick up location to ensure the best experience. 

By Bus:

• Three bus lines service UBS Arena:
  • MTA Q110
  • MTA Q2
  • NICE Bus N6

For more information about how to get to UBS Arena, please review the Getting to UBS Arena guide.

• UBS Arena has five parking areas, which can be accessed via the Cross Island Parkway. Please check your parking ahead of time as each parking area is accessed via a different exit:
  • Belmont Park Garage: Exit 26A
  • Diamond, Ruby and Silver Parking: Exit 26B (Hempstead Turnpike East)
  • Emerald Parking: Exit 26D
• You are encouraged to purchase parking in advance via Ticketmaster. 
• If you plan to purchase parking at the arena, please head directly to Emerald Parking, which is a short walk under a covered walkway to and from the arena. 
• Parking will open 3.5 hours before puck drop unless otherwise stated.
• We encourage guests who are driving to input their parking area into their GPS for the best experience. Type the following into your GPS:
  • "UBS Arena Belmont Park Garage"
  • "UBS Arena Diamond Parking"
  • "UBS Arena Ruby Parking"
  • "UBS Arena Silver Parking"
  • "UBS Arena Emerald Parking"
• For New York Islanders games, BMW is offering BMW owners, who arrive in their BMW, complimentary access on a first come, first served basis in Emerald Parking only. No action is required ahead of time to take advantage of this offer.
• Accessible parking is available for all UBS Arena parking areas. For more information about accessibility at UBS Arena, please review the UBS Arena Accessibility Guide.
• The lease with Empire State Development prohibits tailgating at UBS Arena.
• For more information about parking at UBS Arena and to review the campus map, please review the UBS Arena Parking Overview.

• Doors will open 90 minutes prior to puck drop unless otherwise stated.
• Prior to doors open, guests can visit Belmont Hall starting 3.5 hours before puck drop, or the Isles Lab Team Store and the Heineken Red Star Bar starting 2.5 hours before puck drop unless otherwise stated.
• All guests can enter through the Main Entrance.
• UBS Arena has three Premium entrances: BMW Premium Entry-East (southeast corner), DIME Premium Entry-West (southwest corner) and AmEx North Entry (northwest corner). 
• Bags that measure no larger than 12" x 12" x 6" are permitted and will be subject to x-ray or visual screening depending on the size of the bag.
• Medical bags and baby bags will be permitted and must be screened before entry.
• All other bags will not be allowed into the arena. Bag check is available in the Great Hall.
• Weapons of any kind, cameras and laptops are prohibited. To review a list of the prohibited items inside UBS Arena, please review the UBS Arena Prohibited Items guide. 
• UBS Arena is a cashless venue with contactless options for all sales, including food service, parking, and merchandise. 
• Reverse ATMs are located across from Sections 108 and 210.
• Tickets are mobile. Add your tickets to your phone's wallet and forward to each person in your party. For more information check out our manage tickets guide.

• Accessible parking is available for all UBS Arena parking areas. For more information about accessible parking, please review the UBS Arena Accessibility Guide. To contact Accessibility at UBS Arena, please email ada@ubsarena.com or call 516-460-8598.
• Wheelchair escort service is available at each entrance.
• Guest Services, Family Services and Sensory Rooms are located outside of Section 106 and Section 212. An additional Sensory Room is located on the Suite Level near Suite 34. 
• For more information about accessibility at UBS Arena, please review the UBS Arena Accessibility Guide.

• Following New York State Department of Health's updated COVID-19 health and safety guidance, masks are optional for guests to wear in our venue. All guests are welcome to wear masks.

• Our protocols are subject to change, including updates based on latest guidelines from the CDC, New York State, and Nassau County Department of Health.

• UBS Arena offers fresh prepared food, ready to go meals and self-serve snacks and beverages.
• Vegetarian, gluten-free and kosher options are available.
• Healthy Choice options are also available. Healthy Choice menu items are recipes created by Northwell Health to offer UBS Arena guests healthy dining alternatives and are marked with a Northwell Healthy Choice icon.
• For more information on food & beverage at UBS Arena, please review the UBS Arena Dining guide.

Islanders Season Ticket Members can purchase tickets through their Member Services Account Manager, who can be reached directly or at (888) NY-ISLES.   

If you are not an Islanders Season Ticket Member, you can purchase single game tickets on Ticketmaster. 

Yes, accessible seats are available for purchase through Ticketmaster. To contact Accessibility at UBS Arena, please email ada@ubsarena.com or call 516-460-8598. For more information about accessible seating, please review the UBS Arena Accessibility Guide. 

New York Islanders game tickets can be accessed and displayed through the UBS Arena App or the NHL App. You will need to log into your Ticketmaster account to view your tickets. Once logged in, you will have the option to download your tickets into your Apple Wallet or Google Pay for easy access in the future.  

Only digital New York Islanders game tickets displayed on a smartphone will be accepted to enter UBS Arena. You can access your digital tickets through the UBS Arena App or the NHL App. You may download your tickets into your Apple Wallet or Google Pay. Print outs and screenshots will not be accepted. 

If you do not yet have the UBS Arena App or the NHL App, you can download these apps using the links below.

DOWNLOAD THE UBS ARENA APP FROM THE APP STORE

DOWNLOAD THE UBS ARENA APP FROM GOOGLE PLAY

DOWNLOAD THE NHL APP FROM THE APP STORE

DOWNLOAD THE NHL APP FROM GOOGLE PLAY

Physical New York Islanders game tickets will not be accepted.  

Only digital game tickets displayed on a smartphone via the UBS Arena App, NHL App, Apple Wallet, or Google Pay will be accepted to enter UBS Arena. Screenshots will not be accepted. Your digital tickets are powered through Ticketmaster SafeTix, which provides an additional layer of security by automatically refreshing your ticket barcode every few seconds. 

If you do not yet have the UBS Arena App or the NHL App, you can download these apps using the links below.

DOWNLOAD THE UBS ARENA APP FROM THE APP STORE

DOWNLOAD THE UBS ARENA APP FROM GOOGLE PLAY

DOWNLOAD THE NHL APP FROM THE APP STORE

DOWNLOAD THE NHL APP FROM GOOGLE PLAY

Tickets can be transferred via your Ticketmaster account, which can be accessed through the UBS Arena App or the NHL App.

For questions about New York Islanders game tickets, please email Memberships@newyorkislanders.com or call us at (888) NY-ISLES.