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The Official Site of the Carolina Hurricanes

We are excited to have you back at PNC Arena for the 2021-22 Hurricanes season!

The Carolina Hurricanes have worked with the NHL, as well as local and state officials, to establish protocols for your health and safety. All protocols will continue to be revised and updated as deemed necessary throughout the season.

Please review the guidelines below on what to expect on gamedays so you're best prepared for your next visit to PNC Arena. If you have any additional questions, please contact us:

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Frequently Asked Questions

General Ticket Questions

There are multiple ways to purchase tickets to enjoy a game with friends or family. Individual game tickets are now available for 2021-22 preseason and regular-season games. You can also learn more about our Season Ticket Membership opportunities.

You can access your tickets on your mobile device. Learn more about how mobile ticketing works at PNC Arena.

Please contact our ticket sales office at 919-NHL-CANEs (919-645-2263) or email the ticketing department to discuss your options.

Yes, you can transfer and/or resell your tickets if needed. Your seats can be managed via your Hurricanes Account Manager.

To learn more about premium ticket opportunities, email our premium sales department to speak to a representative about availability, or you can complete this form to request more information.

Please email our group sales department to speak to a representative about group ticketing opportunities for the 2021-22 season.

Game Experience Questions

Approved bags must be 4.5" x 6.5" in size, such as a small clutch. Clear bags, parenting bags and medical bags are permitted and required to pass through an X-ray machine prior to entry. Click here for the updated flyer. 

PNC Arena is now cashless, including parking. Credit and debit cards are accepted. Fans may also pay with Apple Pay and Google Pay at concessions and The Eye team store. 

Parking is no longer included in your ticket price as it was during the 2020-21 season. PNC Arena is now a completely cashless venue, including the parking lots surrounding the venue. New this year: You may pre-purchase a parking pass in advance of arriving at PNC Arena.

Tailgating is permitted and encouraged! Parking lots open three hours prior to game time. Please familiarize yourself with PNC Arena's tailgating regulations before your next visit.

No external food or beverages will be permitted inside PNC Arena.

The Eye team store will be open during all home games and can only be accessed from inside PNC Arena. No guests will be permitted to enter via the exterior doors. The Eye only accepts credit and debit cards for payment.

Rules regarding signs and banners are unchanged. Please reference the PNC Arena banner/sign policy for more information.