Tickets

In order to create the safest environment possible for our fans as we continue the season, the Nashville Predators and Bridgestone Arena have established the Smashville Safe policies and the launch of the Tennessee Venue Pledge, which adheres to the most stringent health and safety guidelines. We - along with several other major venues across the state - are following these guidelines which will allow us to celebrate in Smashville together again soon:

We, the sports, music and entertainment venues of Tennessee - in order to combat the spread of COVID-19, pledge to implement and enforce these cleanliness and safety standards:

To follow all State of Tennessee and local city or county guidelines for safe venue re-opening.
To follow all Center for Disease Control Health and Safety Guidelines.
To serve as Mask Ambassadors for the state of Tennessee and our community.
To require protective masks be worn appropriately over the nose and mouth at all times inside venues, unless actively eating or drinking in designated location. (Face coverings must be worn in all areas and can only be removed while actively eating or drinking. Face coverings must be worn while standing, waiting or sitting in dining locations. When food is in hand and actively being consumed, the face covering may be removed.
To sanitize all areas in venue prior to, during and after event according to CDC Guidelines.
To provide hand sanitizer throughout venue.
To require staff and guest to practice good hygiene by washing hands frequently with soap and warm water for at least 20 seconds, covering a cough or sneeze with a tissue and avoid touching one's face.
And finally, to encourage guests to temperature and health screen themselves at home prior to attending an event, if screening is not available onsite. If guests are not feeling well or have been exposed to a positive COVID-19 case within the past 14 days, please stay home.

This page includes further details pertaining to the current Ticketing and Health and Safety Guidelines for Bridgestone Arena. As case counts change, many of the measures we have taken may be altered. We will do our best to provide detailed, up-to-date information, so please visit the common questions section as well as Bridgestone Arena's policies and procedures.

Common Questions

Masks On, Keep Smashville Strong:

While on Bridgestone Arena property, guests above the age of 2 are required to wear a cloth face covering or mask that covers both the nose and mouth at all times, including, but not limited to, when guests are inside the building or on the plaza. Gaiters, bandanas and coverings with exhalation valves or vents are prohibited, and the use of a face shield does not eliminate the requirement to wear a face covering underneath. A face covering or mask may be lowered when a guest is actively eating or drinking at their designated seating location or stationary location on the concourse.

Symptom Screening:

If you are not feeling well, please stay at home.

Guests agree to not attend an event at Bridgestone Arena if any one or more of the following is true within 14 days of the day of the event:
- (i) you have (or any person in your party or with whom you have close contact has) tested positive for, or been exposed to someone who has tested positive for, COVID-19;
- (ii) you have (or any person in your party or with whom you have close contact has) experienced symptoms of COVID-19 (e.g., a fever of 99.5⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC);
- (iii) you have (or any person in your party or with whom you have close contact has) travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.
Complete your symptom screening at BA-Checkin.com

Safety For Smashville:

Frequently touched areas will be sanitized prior to, during and after an event.
Hand sanitizer stations will be provided throughout the venue.
Protective partitions in place at all points of sale.
Cashless transactions will be implemented throughout Bridgestone Arena.
Bridgestone Arena will be a smoke-free property.
Mobile-only ticketing will ensure contactless entry.
The Bridgestone Arena Plaza will open 30 minutes prior to doors opening.
Queuing will be implemented using Tensabarriers and floor stickers throughout the venue at entry points, concessions stands, merchandise locations and restrooms.

Bag Policy:

APPROVED BAGS: Medical bags, parenting bags and CLEAR 12" x 12" bags will be permitted following X-Ray screening. Backpacks of any kind are NOT permitted.

Guests attending events with approved bags will experience delayed entry times, for expedited entry please leave bags at home.

Smashville Food and Beverage:

Communal condiment stations will be replaced with single serve condiments.
Pre-packaged cutlery in use at all concessions locations.
Guests may lower their face covering or mask when actively eating or drinking at their designated seating location.
Cashless transactions will be implemented throughout Bridgestone Arena.

Merchandise:

Additional merchandise locations will be opened throughout the arena so that guests may enjoy a safe, socially distanced shopping experience.
Cashless transactions will be implemented throughout Bridgestone Arena.

Thank you for keeping Smashville Safe and for helping to stop the pandemic by getting the COVID-19 vaccination. Vaccinated guests must continue to follow health and safety guidelines, including, wearing a mask over your nose and mouth, physical distancing and washing your hands often.

It's important for everyone to continue using all the tools available to help stop this pandemic as we learn more about how COVID-19 vaccines work in real-world conditions. Additional information can be found on the CDC's website- Key Things to Know About COVID-19 Vaccines.