Masks On, Keep Smashville Strong:
While on Bridgestone Arena property, guests above the age of 2 are required to wear a cloth face covering or mask that covers both the nose and mouth at all times, including, but not limited to, when guests are inside the building or on the plaza. Gaiters, bandanas and coverings with exhalation valves or vents are prohibited, and the use of a face shield does not eliminate the requirement to wear a face covering underneath. A face covering or mask may be lowered when a guest is actively eating or drinking at their designated seating location.
Symptom Screening:
If you are not feeling well, please stay at home.
- Upon entry to the building, all guests may be subject to temperature and symptom checks.
- Guests agree to not attend an event at Bridgestone Arena if any one or more of the following is true within 14 days of the day of the event:
- (i) you have (or any person in your party or with whom you have close contact has) tested positive for, or been exposed to someone who has tested positive for, COVID-19;
- (ii) you have (or any person in your party or with whom you have close contact has) experienced symptoms of COVID-19 (e.g., a fever of 99.5⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC);
- (iii) you have (or any person in your party or with whom you have close contact has) travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.
- Complete your symptom screening at BA-Checkin.com
Do Your Part, Stay Apart:
Practice safe social distancing at all times, which means physical distancing of at least six feet from other people not in your party. To help maintain social distancing guidelines, tickets will be distributed in seat blocks known as "pods" to maintain distance between groups.
Safety For Smashville:
- Frequently touched areas will be sanitized prior to, during and after an event.
- Hand sanitizer stations will be provided throughout the venue.
- Protective partitions in place at all points of sale.
- Cashless transactions will be implemented throughout Bridgestone Arena.
- Bridgestone Arena will be a smoke-free property.
- Mobile-only ticketing will ensure contactless entry.
- Extended door times will be utilized to facilitate safe and socially distanced ingress.
- The Bridgestone Arena Plaza will open 30 minutes prior to doors opening.
- Guests are encouraged to schedule their arrival time through the pre-event Know Before You Go email, and each ticket will have a designated entrance, further allowing for social distancing upon ingress.
- Socially distanced queuing will be implemented using Tensabarriers and floor stickers throughout the venue at entry points, concessions stands, merchandise locations and restrooms.
- Elevator capacity will now be limited to four guests at one time.
- At the conclusion of the event, guests will be released by section (Even/Odd).
No Bag Policy:
No bags will be allowed for events. The No Bag Policy will also expedite guest entry.
Smashville Food and Beverage:
- Concession stands will have modified and limited menus to increase the efficiency of service and to ensure safe food handling.
- Menus will be limited to pre-packaged and pre-wrapped items.
- Communal condiment stations will be replaced with single serve condiments.
- Self-serve buffets will be discontinued and replaced with attendant served buffets or individually pre-wrapped items.
- Guests may lower their face covering or mask when actively eating or drinking at their designated seating location.
- Cashless transactions will be implemented throughout Bridgestone Arena.
Merchandise:
- Additional merchandise locations will be opened throughout the arena so that guests may enjoy a safe, socially distanced shopping experience.
- Capacity of the Nashville Locker Room Team Store and Pro Shop will be limited.
- Cashless transactions will be implemented throughout Bridgestone Arena.
