Subscriber Agreement

Last Updated: September 17, 2026

We are pleased to offer our web, iOS, Android, Apple TV, Roku TV, Fire TV, and Android TV streaming apps and services (together with any associated software, applications, video players, database structures and queries, interfaces, websites, webpages, tools, content, services, and the like, in any media format or channel now known or hereafter devised, and any elements thereof), all as updated from time to time (collectively, the “Services”), which enable access to view live games, on-demand replays and highlights, original programming, and other content (the “Content”), pursuant to the terms and conditions of this Subscriber Agreement (this “Agreement”).

This Agreement is entered into by and between Nashville Hockey Club, LP (“Company”, “we”, “us”, and “our”) and you, the party who clicks to accept this Agreement or accesses or uses the Services (“you,” “your”). By clicking the button to accept this Agreement or by accessing or using any aspect of the Services, you agree to be bound by this Agreement.

THIS IS A LEGALLY BINDING AGREEMENT. PLEASE READ THIS AGREEMENT CAREFULLY, AS IT GOVERNS ELIGIBILITY FOR AND USE OF THE SERVICES AND CONTENT. IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MAY NOT USE THE SERVICES. FOR DETAILED INFORMATION ABOUT HOW TO CANCEL YOUR SUBSCRIPTION, SEE SECTION 3(e).

ANY DISPUTE BETWEEN YOU AND US, EXCEPT FOR SMALL CLAIMS, IS SUBJECT TO A CLASS ACTION WAIVER AND MUST BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION. PLEASE READ THE DISPUTE RESOLUTION SECTION IN THIS AGREEMENT AS IT AFFECTS YOUR RIGHTS UNDER THIS CONTRACT.

We may amend this Agreement, effective thirty (30) days after we send you notice or post the amendment on the Services. If you do not agree to any change to this Agreement, you must discontinue using the Services.

  1. Registration and User Eligibility

  2. Registration. You create an account with us via initial use of the Services and/or the account registration process (such processes and the information provided during such processes, as updated from time to time through your use of the Services, the “Registration”). You represent that the information provided in the Registration is true and complete, and you agree to update the Registration upon any changes to such information. The Registration is incorporated herein and made a part of this Agreement. Notwithstanding any additional acknowledgement of this Agreement (including via clicks or other electronic means), each subsequent use of the Services is subject to this Agreement and does not create a new or separate contract; provided, however, when an amended version of this Agreement is presented for acceptance, acceptance of the amended version of this Agreement (including via a click or other electronic means) will amend this Agreement.

  3. Acceptance of Agreement. You represent that you have the full legal authority to enter this Agreement. If you do not agree to these terms and conditions, do not use the Services or create an account with us. If you allow others to access your account, this Agreement and any consents you have provided to us will also apply to their access, use, and disclosure of information.
  4. Eligibility. You must be 18 years of age, or the age of majority in your state of residence, to enter into this Agreement and subscribe to the Services. The Services are provided only to individuals and only for their personal, noncommercial use. Companies, commercial establishments, associations and other groups may not subscribe to or use the Services.
  5. Permitted Location. You may not access the Services or the Content from outside of the United States. The Services and Content may not be exported or re-exported outside of the United States or to any persons or entities prohibited from receiving exports from the United States. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable U.S. and international export laws and regulations.
  6. Home Base. You will be asked to designate a “Home Location” in the Services, and this will be determined based on your IP address at the time you make the designation. Your Home Location will be used to determine access to content that is subject to geographic or regional restrictions. While you may access certain Content when away from your Home Location, not all Content will be available. You must access the Services from your Home Location at least once every 30 days. If you do not access the Services from your Home Location within such 30-day period, we may restrict access to the Services until you do so. You may change your Home Location up to two times per year.

  7. Account Sharing. You may not share your subscription outside of your household. For purposes of this Agreement, “household” means the devices associated with your primary personal residence that are used by the individuals who reside there with you.

  8. Subscription and License

  9. Subscription Required. Company provides access to the Services and Content on a subscription basis, and you must maintain an active subscription and pay all applicable fees to access and use the Services and access any Content.

  10. Subscription Tiers. We may offer different subscription tiers, and your access to the Services and Content will depend on the subscription tier that you select. Different tiers may be subject to different pricing, usage rules, eligibility, restrictions, features, and availability, and they may provide access to different Content. Your account page will provide more information about your subscription tier.
  11. License. Subject to the terms and conditions of this Agreement, Company grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during your subscription term to (i) access and use the Services; (ii) where the Services are made available as a mobile application, download via the applicable app store and install a copy of the mobile application; and (iii) stream the Content via the Services, in each case for your personal, non-commercial use in the United States. Company reserves for itself and its licensors all rights not expressly granted to you in this Agreement.
  12. Availability. The availability of the Services and Content is not guaranteed and may vary from time to time. For example, the Services and Content may not be available due to technical issues or during maintenance or updates. We may also modify the Content that is available, and certain live streaming Content may be unavailable due to regional blackouts or other restrictions. We will use reasonable efforts to notify you of unavailability, but we shall have no liability to you in such event. Generally, your access to Content will be determined based on the location of your device at the time you access the Services.
  13. Streaming Content. Content can be streamed through the Services via an active Internet connection. The number of concurrent streams may be subject to limitations based on your subscription tier or the type of Content, and such limitations may change from time to time at our discretion. Your account page and/or our FAQs, and other policies available on the Services will provide more information about the limitations on streaming.
  14. Third-Party Materials. The Services may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising (“Third-Party Materials”). You acknowledge and agree that Company is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Company does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions. Although the Services may include links providing direct access to Third-Party Materials, the inclusion of a link is not, nor does it imply, an endorsement by Company.
  15. Modifications and Updates. We may, in our sole discretion at any time with or without notice, modify the Services, Content, and/or portions thereof, including but not limited to the Services’ features, look and feel, and functional elements as well as the Content available via the Services. We may remove certain features or functionality and/or devices or platforms from being able to access the Services, and we will use reasonable efforts to notify you of any such changes. We will not be liable to you for any modification, suspension, or discontinuance of the Services or Content; but, if you are a subscriber and we suspend or discontinue your subscription to the Services (other than due to your breach of this Agreement), we may provide you with a credit, refund, discount, or other consideration.
  16. Promotional Features. We may, from time to time, offer to any or all users an opportunity to watch additional Content or use additional features of the Services on a promotional basis. We retain sole discretion regarding the availability of such Content and features, eligibility to watch the Content and access such features, and any requirements to access the Content or features. Promotional features and offers are implemented in our sole discretion, may be subject to additional terms, and may not apply to every subscriber.

  17. One-Time Purchases. We may offer one-time purchases, including pay-per-view events and certain Content not otherwise included within your subscription. You will be charged for these one-time purchases at the time of purchase to your chosen payment method.

  18. Fees and Payment

  19. Subscription Fees and Duration. The applicable fees and duration of your subscription (e.g., monthly or annual) will be displayed to you when you enroll in a subscription (whether during the Registration or otherwise within the Services). You hereby agree to the subscription term and pricing displayed and to pay the applicable fees for your subscription. Your subscription will begin when you complete the enrollment process and pay the applicable fees, and, unless earlier terminated pursuant to this Agreement, it will continue for the applicable duration subject to renewal as set forth herein. You are responsible for all activities, charges, fees, duties, taxes, and assessments arising out of the use of the Services and Content under your account, and your liability for such charges shall continue after termination of this Agreement. Payments are non-refundable, except where required by law or otherwise stated in this Agreement.

  20. Pricing Changes. We may change our prices and subscription offerings from time to time. If we increase our prices or change our subscription offerings, we will attempt to give you at least 30 days’ notice of the change by sending an email to the email address you have registered for your account, and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase. If you do not wish to accept a price or subscription change, you may cancel your subscription. If you do not timely cancel your subscription, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorize us to charge your payment method for these amounts.
  21. Automatic Renewals. Your subscription will automatically renew for the same duration as the preceding subscription term, unless you cancel your subscription as described in Section 3(e). You hereby authorize Company to collect the then-applicable subscription fees and any taxes for each renewal, using any payment method we have on record for you.

  22. Special Offers

      1. Company may, in its sole discretion, make promotional offers (e.g., a free trial) with different features and different values available to any or all of our customers, including trial subscriptions or other promotional offers. Company will, in its sole discretion, select the promotions that are available to you. Promotions may be limited to select products. Promotions may not be available at all locations. Unless made available to you and used pursuant to this Agreement, promotional offers will have no bearing on your obligation to pay the amounts owed.
      2. Additional terms and conditions presented at the time of offering will apply to each promotion, and you agree to such terms. Some promotions have expiration dates. The expiration date will be displayed on the promotion. Expired promotions have no value. Company does not issue or award retroactive promotions for any reason. Except as otherwise stated in the promotional offer, (1) trials automatically convert to paid subscriptions at the end of the trial period unless canceled; and (2) promotional pricing applies only for the specified period and will revert to standard pricing thereafter. Trial subscribers may at any time choose not to continue to a paid subscription at the end of the trial period.
      3. We reserve the right to determine the order in which promotions are applied to transactions, their priority over other promotional codes, and whether offers can be combined. We cannot guarantee that the promotions with the earliest expiration dates will be given priority in all transactions, and you agree to monitor your account regularly to verify the status of promotions. You cannot use any promotions on past purchases. In some cases, you may not be able to combine promotions with any other promotions or discounts.
      4. Promotions may only be redeemed by you and are not transferable to another account or person. Promotions from separate accounts cannot be combined. Promotions cannot be duplicated, cannot be exchanged or redeemed for cash, and cannot be made available to the general public. Promotional credits may never be redeemed or exchanged for real money. Company has no obligation to refund you for any unredeemed promotions or any associated benefits following cancellation, suspension or modification of any promotion or your account.
      5. Notwithstanding anything to the contrary and subject to applicable law, Company may regulate, modify, cancel, suspend, and/or eliminate any promotional offer, in whole or in part, in its sole discretion for any reason at any time, with or without notice to you. We may also (1) suspend or terminate a promotion, (2) refuse to honor a promotion, and/or (3) withhold or deduct credits or other value obtained, with or without notice, if we, in our sole discretion, determine that you have violated this Agreement, engaged in any fraud or abuse relating to the accrual or redemption of promotions, or otherwise acted in a manner inconsistent with the promotion’s intent. Such action may result in the forfeiture of all unredeemed promotions and/or the opportunity to earn and/or redeem additional promotions in the future as well as suspension or termination of your account.

  24. Cancellation. You may cancel your subscription at any time before the end of the current subscription term, free trial or promotion, as applicable, by logging into your account and following the cancellation procedures (i.e., log in, navigate to your account, click billing from the menu, choose cancel subscription, confirm cancellation by selecting confirm) or by emailing us at [email protected]. If you are using a paid subscription, your cancellation will be effective at the end of the then-current subscription term, and you may continue to use the Services until your subscription term ends. You will be billed for any remaining periods of your subscription term. If you are subscribed through a free trial, promotional code, or other credit, cancellation may be effective immediately. If you modify your subscription to switch from one service to another service during your billing period, you may not have continued access to your original service. YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO 11:59 P.M. EASTERN TIME ON THE DAY BEFORE YOUR SUBSCRIPTION TERM ENDS IN ORDER TO AVOID BEING CHARGED FOR THE NEXT SUBSCRIPTION TERM. EXCEPT AS REQUIRED BY APPLICABLE LAW, WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED SUBSCRIPTION TERMS AND/OR BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION. IF YOUR SUBSCRIPTION IS CANCELED DUE TO FAILED ATTEMPTS TO CHARGE YOUR PAYMENT METHOD OR IF YOU SWITCH YOUR BILLING TO A THIRD-PARTY, YOU MAY FORFEIT ANY CREDITS ASSOCIATED WITH YOUR ACCOUNT. IF YOU SUBSCRIBED VIA A THIRD PARTY, YOU MUST FOLLOW THE CANCELLATION INSTRUCTIONS SET OUT BY THE APPLICABLE THIRD PARTY.

  25. Account Deletion. You may also delete your account, but deleting your account will terminate this Agreement as set forth in Section 5(b)(i). Terminating this Agreement will cancel your subscription, and you will not be entitled to any refund, credit, or compensation for any unused portion of your subscription.
  26. Subscriptions Obtained Through Third Parties. If you subscribe to the Services through a third party, then (i) the subscription is subject to that third party’s terms and this Agreement; (ii) your billing relationship will be directly with the applicable third party, and fees will be billed by the applicable third party; (iii) cancellations and refunds must be handled through the applicable third party; (iv) the provisions in this Agreement concerning billing, cancellation/refunds, and payment do not apply to the extent that this Agreement conflicts with the applicable third party’s terms on such topics; and (v) renewal and billing dates as well as cancellation policies may vary for third parties. Please refer to the third party’s terms and policies for details.
  27. Billing Process. Subscription fees are billed or charged on the first day of the applicable subscription term and upon renewals, and you can view your next recurring billing date and information about your subscription in your account details. If you change your subscription tier or obtain certain other offerings, such as add-ons, we may prorate your charges accordingly during the applicable billing period and/or bill or charge you at the time of such transaction. If any payment is not received, is returned unpaid, or if any credit card or similar transaction is rejected or denied, Company reserves the right to suspend or cancel your subscription unless you provide us with a new payment method. If you provide us with a new payment method and are successfully charged before your subscription is cancelled, your new subscription term will be based on the original renewal date and not the date of the successful charge.
  28. Payment Methods. Amounts due hereunder shall be paid in the manner established via the Services or Registration, via the payment method selected during such process. Only valid credit cards or other payment methods acceptable to Company may be used. When you provide a payment method, we will keep that information on file, and we may attempt to verify the information you entered by processing an authorization hold. You represent and warrant that you are authorized to use the designated payment method, and you authorize Company, through its third-party payment processor, to charge the designated payment method for all amounts described during the Registration for your order (including taxes, service charges, and any other amounts). You agree that Company may immediately authorize the credit card (or other approved facility, including your app store account) for payment for any order made under your account. If the card (or other payment method) cannot be verified, is invalid, or is otherwise not acceptable, the order may be suspended or cancelled automatically. You will provide and maintain complete and accurate billing information. You agree to keep all payment cards or other payment method information current, and you agree that Company may submit charges for processing even if the card (or other method) has expired or changed by the time we submit it. Company is not responsible for any consequences arising from your failure to maintain a valid payment method. Where your details change or are due to expire, we may obtain or receive from your payment provider updated payment details including your card number, expiration date and CVV (or equivalent), and you authorize us to continue to charge your card using the updated information. You will remain responsible for any amounts you fail to pay in connection with your subscription. In the event of an error, Company reserves the right to correct such error and to revise the order if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your use of Google Pay or Apple Pay is subject to the terms and conditions and privacy policies of Google and Apple, respectively.

  29. Taxes. If Company is required to collect or pay any taxes, such taxes will be charged to you at the time of each purchase transaction. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of the Services. Such taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase. We will not be able to notify you of any changes in applicable taxes.

  30. Your Responsibilities

  31. Devices; Internet Connection. To use the Services and access Content, you must have a compatible device, and you are responsible for selecting, obtaining, and maintaining all equipment, items, and ancillary services needed to access and use the Services. Use of the Services requires high-speed Internet access and/or mobile data, which may be subject to additional fees or charges. Please check with your Internet provider and mobile phone provider for information on data usage charges. You will be responsible for all fees and charges incurred with respect to accessing the Services. The Services are not compatible with all devices. Downloading, installing, or using the Services may be prohibited or restricted by your network provider, and the Services may not work with your network provider or device.

  32. User ID and Password. You must maintain and cause to be maintained the confidentiality of your account information, including your username and password. You may not provide your account information to anyone else or allow anyone outside of your household to use, access, or view the Services using your account information. You must keep your password strictly confidential. You agree to immediately notify us of any unauthorized access to your account. You are solely responsible for all activities occurring under your account, and we will not be responsible for any losses arising from the unauthorized use of your account.

  33. Restrictions. You shall not, directly or indirectly, do, nor shall you authorize any person or entity to do, any of the following:

      1. Use the Services or Content for any purpose or in any manner not specifically authorized by this Agreement or otherwise in violation of the terms hereof;
      2. Make any copies or otherwise reproduce any portion of the Services or Content, whether in printed or electronic format;
      3. Distribute, rebroadcast, transmit, perform, license, sublicense, market, rent, loan, sell, commercialize, or otherwise grant to any third party any right to possess or utilize (other than as permitted herein with respect to your household) any portion of the Services or Content;
      4. Create, move, or recreate the source code for, or re-engineer, reverse engineer, decompile, disassemble, or otherwise reduce to human-readable form the Services or Content (including the video player(s), underlying technology, and any digital rights management mechanisms, devices, and content protection or access control measures) or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how, or algorithms relevant to the foregoing or any software, documentation, or data related to any of the foregoing;
      5. Modify, adapt, translate, or create derivative works from or based upon any part of the Services or Content, or combine or merge any part of the foregoing with or into any other software, document, or work;
      6. Refer to or otherwise use any part of the Services or Content as part of any effort to develop a product or service having any functional attributes, visual expressions, or other features or purposes similar to those provided by us;
      7. Remove, erase, or tamper with any copyright, logo, or other proprietary or trademark notice printed or stamped on, affixed to, or encoded or recorded in the Services or Content, or use a proxy, reverse proxy, or any other such mechanism that is intended to, or has the effect of, obscuring any of the foregoing or confusing an individual as to our rights in the foregoing;
      8. Circumvent, disable, bypass, modify, defeat, tamper, or otherwise interfere with any security, access control (including with respect to location), rate-limiting, content protection system, digital rights management technology or content-moderation features used in connection with the Services or Content;
      9. Use the Services or Content to gain or attempt to gain access to any software applications, computer systems, or data not expressly authorized under this Agreement, to restricted aspects of the Services or Content, or to other user accounts;
      10. Diminish or infringe any intellectual property rights in and to the Services or Content or impair or interfere with any copyright protection mechanisms, copyright management information systems, or digital identification devices employed in association with the foregoing;
      11. Infringe, misappropriate, or violate the rights of any other person, including intellectual property rights (for example, any patent, trademark, trade secret, copyright, or other proprietary rights) or rights of publicity or privacy;
      12. Use the Services in any unlawful manner (whether criminal or civil), for any unlawful purpose, in any manner inconsistent with this Agreement, or in a manner that would violate the rights of any third parties or otherwise interfere with any other person’s use and enjoyment of the Services;
      13. Collect, store, receive, process, use, disclose, manipulate, track, or distribute any computer viruses, worms, trojan horses, back doors, trap doors, time bombs, malware, or other malicious code;
      14. Interfere with, damage, disable, overburden, impair, or disrupt the Services, Content, or the servers or networks connected to the Services or Content;
      15. Harvest, access, or collect information about other users or customers of Company;
      16. Index, frame, mirror, embed or link to any portion of the Services or Content;
      17. Use any robot, spider, script, other automatic device, or manual process to access, monitor, screen scrape, mine, extract, or copy any portion of the Services or Content;
      18. Access or use the Services or Content for the purposes of creating, developing, modifying, training, testing, prompting, fine-tuning, benchmarking, or validating any artificial intelligence or machine learning tool, model, system, algorithm, product or other technology;
      19. Use the Services or Content for advertising, marketing, promotional, spam, sale of goods or services, or other commercial purpose or business-related use or in any commercial establishment or area open to the public, or build a business utilizing the Content or Services, or engage in any activity to enable third parties to engage in any of the foregoing activities, in each case whether or not for profit;
      20. Access or use the Services in a manner that suggests an association with our products, services or brands;
      21. Attempt to do or assist any party in attempting to do any of the foregoing.

Although we have no obligation to monitor use of the Services, we may do so and may prohibit any use that we believe may be (or is alleged to be) in violation of applicable laws or regulations or this Agreement.

  1. Compliance. You agree that you will use the Services and Content only in a manner that complies with all applicable laws and regulations. You will not use the Services or Content to store, receive, or distribute any information in violation of any applicable law, regulation, ordinance, or guideline.

  2. Term; Termination; Suspension

  3. Term. This Agreement is effective upon your acceptance of it in the course of the Registration or initial use of the Services (the “Effective Date”) and it shall continue in effect until terminated (the “Term”).

  4. Termination

      1. By You. You may terminate this Agreement by deleting your account via your account page in the Services, and the termination will be effective upon the deletion of your account. Terminating this Agreement will cancel your subscription, and you will not be entitled to any refund, credit, or compensation for any unused portion of your subscription.
      2. By Us. We may terminate this Agreement and your access to the Services and Content (including any subscription) if you breach this Agreement, if we are required to do so by applicable law, or if we reasonably believe that there has been conduct via your account that creates or could create liability or harm to any user, third party or us. Termination will be effective immediately, and you will not be entitled to any refund, credit, or compensation for any unused portion of your subscription. We also reserve the right, but are not required, to terminate any subscription to the Services that remains inactive for an extended period of time, e.g., more than one year (failure to log in to your subscription to the Services will constitute inactivity for purposes of this Agreement).
      3. Discontinuing the Services. We may also decide to discontinue the Services, but if we do, we will give you advance notice and termination will be effective upon the expiration of your then-current subscription term. Your subscription and this Agreement will remain in effect until the end of your current subscription term.

  6. Suspension. In addition and without limiting our other rights under this Agreement, you agree that we may, in our sole discretion and without notice or liability to you, restrict or suspend your access to the Services and Content (i) if we believe you have breached this Agreement or violated applicable law or regulations, (ii) upon a request to do so by law enforcement, and/or (iii) if we reasonably believe that your account has been created fraudulently or your account or subscription has been accessed fraudulently. If Company suspends your access, you will not be entitled to any refund, credit, or compensation for any unused portion of your subscription.

  7. Effect of Termination. Upon termination of this Agreement for any reason or no reason, your access rights, your subscription, and all licenses granted to you herein will terminate, and you must immediately cease all use of the Services and Content. You will lose the right to access Content through the Services.

  8. Intellectual Property

  9. Services and Content. This is a license agreement and not an agreement for sale or assignment of any rights in the Content or the Services. You acknowledge and agree that you do not acquire any ownership rights to the Services or Content through this Agreement or by use of the Services or the Content. As between the parties, Company has and retains exclusive ownership of the Services, Content, and all intellectual property and proprietary rights therein (including all copyrights, trademarks, service marks, trade names, trade dress, and other intellectual property rights). All rights not specifically granted to you in this Agreement are reserved to the Company and its licensors. The Services and Content are protected by the copyright laws of the United States, as well as other intellectual property laws.

  10. Ideas. You may suggest improvements and/or communicate to us ideas, inventions, discoveries, or concepts (“Ideas”), and you may discover or create the Ideas jointly with us. You agree that any such Ideas shall be and remain solely the property of Company and/or its licensors and may be used and sold, licensed, or otherwise provided by Company and/or its licensors to third parties, or published or otherwise publicly disclosed, in Company’s and/or its licensors’ sole discretion without notice, attribution, payment of royalties, or liability to you. You hereby assign to Company any and all of your right, title, and interest in and to any such Ideas.

  11. Personal Data; De-identification; Usage Data

  12. Privacy Policy. Company will use and disclose your personally identifiable information as described in this Agreement and/or Company’s Privacy Policy, as required by law or court order, as necessary to provide the Services and Content, and/or to enforce or exercise our rights under this Agreement.

  13. De-identification. You hereby authorize Company to de-identify and/or aggregate your personal information such that there is no reasonable basis to believe that the information can be used, alone or in combination with other reasonably available information, to identify any individual or to identify you as the source of such data (“Deidentified Data”). Company has and retains exclusive and valid ownership of all Deidentified Data.
  14. Usage Data. You hereby authorize Company to collect and analyze data and other information relating to the provision, use, and performance of the Services, Content, and/or related systems and technologies (“Usage Data”). Company has and retains exclusive and valid ownership of all Usage Data.
  15. Using Deidentified Data and Usage Data. Company will be free (during and after the Term of this Agreement) to use and disclose Deidentified Data and Usage Data for any purpose, including (1) to improve and enhance the Services, (2) to compile analyses and statistical information regarding usage or performance of the Services and user engagement, and (3) for development, diagnostic and corrective purposes in connection with the Services and other service offerings.
  16. Law Enforcement. Company will cooperate with local, state, and/or federal authorities to the extent required by applicable law in connection with your use of the Services and/or Content, and we may disclose information about you to such authorities.

  17. Review. We may analyze the use of your account and your use of the Services and Content to determine compliance with this Agreement. You will be responsible for any use of your account by your household and any third parties. We may use technologies to verify your location, and you may be required to enable location sharing in order to access certain Content.

  18. Disclaimers

  19. No Warranties. THE CONTENT AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND. YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE CONTENT AND THE SERVICES. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, FOR ITSELF AND ITS LICENSORS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS (EXPRESS, IMPLIED, OR STATUTORY, ORAL OR WRITTEN) WITH RESPECT TO THE CONTENT AND THE SERVICES, INCLUDING ANY AND ALL IMPLIED WARRANTIES AND CONDITIONS OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, QUALITY, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATIBILITY, AND FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT COMPANY KNOWS, HAS REASON TO KNOW, HAS BEEN ADVISED, OR OTHERWISE IS IN FACT AWARE OF ANY SUCH PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING, OR OTHERWISE. COMPANY ALSO DOES NOT WARRANT OR OTHERWISE STATE THAT THE CONTENT OR THE SERVICES WILL MEET YOUR REQUIREMENTS. COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY OR REPRESENTATION TO ANY PERSON OTHER THAN YOU.

  20. Errors; Malicious Code. Company does not warrant that the Services or the Content will be uninterrupted or error-free. Further, Company does not warrant that the Content or the Services will be free from viruses or other harmful components. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection.
  21. Entertainment Only. You acknowledge and agree that the Services and the Content are intended for entertainment purposes only.
  22. Availability. Company does not guarantee that the Services or Content will be available at all times or without interruption. The Services and Content may be suspended, restricted, or terminated at any time for maintenance, updates, security reasons, or circumstances beyond Company’s control.
  23. Content. You may encounter Content that you find offensive, explicit or objectionable and/or that contains some flashing light sequences or patterns that may affect users. You acknowledge these risks and your responsibility for making your own choices regarding what Content is appropriate for you. Further, you acknowledge and agree that playback quality of Content, including resolution, and the time it takes you to begin viewing Content may be affected by the format of the Content, your location, the speed, bandwidth and specific terms of your Internet service, and the devices and/or equipment used.
  24. Third-Party Ads and Services. We are not responsible for and do not endorse any third-party advertisements or any third-party material, nor do we take any responsibility for the products or services provided by advertisers. Any dealings you have with advertisers, including via interactive advertisements, are between you and the advertiser. We encourage you to read the terms of use and privacy policy of the advertiser or other party.

  25. Because some jurisdictions do not allow the exclusion of certain warranties, the above disclaimers may not apply to you. To the extent applicable law does not permit such disclaimer of warranty, the scope and duration of such warranty shall be the minimum permitted under such applicable law.

  26. Limitation of Liability; Disclaimer of Certain Damages

  27. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, COMPANY SHALL NOT BE LIABLE TO YOU (NOR TO ANY PERSON CLAIMING RIGHTS DERIVED FROM YOUR RIGHTS) UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY OF THE FOLLOWING THAT RESULT FROM THE USE OF OR INABILITY TO USE THE CONTENT OR THE SERVICES, HOWEVER CAUSED: (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; (ii) PERSONAL INJURY; (iii) LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; (iv) PROPERTY DAMAGE; OR (v) THE COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE.

  28. IN NO EVENT SHALL COMPANY’S AGGREGATE LIABILITY TO YOU (INCLUDING LIABILITY TO ANY PERSON OR PERSONS WHOSE CLAIM OR CLAIMS ARE BASED ON OR DERIVED FROM A RIGHT OR RIGHTS CLAIMED BY OR THROUGH YOU), WITH RESPECT TO ANY AND ALL DAMAGES, LOSSES, CAUSES OF ACTION, AND CLAIMS AT ANY AND ALL TIMES ARISING FROM OR RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT (INCLUDING WITHOUT LIMITATION THE SERVICES AND CONTENT), IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, PERSONAL INJURY, AND WRONGFUL DEATH), OR OTHERWISE, EXCEED ONE THOUSAND U.S. DOLLARS (US $1,000).
  29. Because some jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you. To the extent applicable law does not permit such limitation of liability, the extent of such liability shall be the minimum permitted under such applicable law.

  30. You acknowledge that the disclaimers and limitations of liability in this Agreement are a material inducement and consideration for the grant of the license contained in this Agreement and for providing you with access to the Services and Content.

  31. Dispute Resolution

  32. PLEASE READ THIS PROVISION CAREFULLY—YOU ARE AGREEING TO RESOLVE ALL DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION. THIS SECTION INCLUDES A CLASS ACTION WAIVER AND JURY TRIAL WAIVER.

  33. Governing Law. This Agreement is governed by and shall be construed in accordance with the laws of the State of Tennessee, without giving effect to any conflict of law principles.
  34. Venue. For any matter not required to be resolved under binding arbitration pursuant to this Section, the exclusive venue shall be the state and federal courts having jurisdiction over Davidson County, Tennessee, provided that Company may apply for injunctive relief in any jurisdiction. You consent and submit to the personal jurisdiction of such courts for the purposes of litigating such action.

  35. Arbitration. The parties agree that any dispute, claim, action, or controversy (whether based in contract, tort, statute, or common law) arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, formation, validity, or legality thereof, or the use of the Services or Content (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

      1. Class Action and Jury Trial Waiver. Each party agrees that (i) it will not seek to have a Dispute heard as a class action or private attorney general action or in any other proceeding in which any party acts or proposes to act in a representative capacity, and (ii) it hereby waives the right to a trial by jury. Each party agrees not to, and expressly waives any right to, file a class action or seek relief on a class basis. Further, no arbitration or proceeding can be consolidated or combined with another without the prior written consent of all parties to the applicable arbitrations or proceedings. If this paragraph is held unenforceable, then the entirety of this “Arbitration” section will be deemed void.
      2. Informal Dispute Resolution. In the event of a Dispute, the parties agree to attempt to avoid the costs of formal dispute resolution by giving each party a full and fair opportunity to address and resolve the Dispute informally. The claiming party must send to the other party a notice of the Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving the notice, detailed factual information sufficient to evaluate the merits of the claiming party’s individualized claim, and the specific relief sought (including whatever amount of money is demanded and the means by which the demanding party calculated the claimed damages). You must send any notice of a Dispute to: Nashville Hockey Club, LP, Attn: Legal, 501 Broadway, Nashville, TN 37203. We will send any notice of a Dispute to you at the contact information we have available for you in connection with your account. The parties will attempt to resolve the Dispute through informal negotiation within sixty (60) days beginning on the date the notice of a Dispute is sent. This informal negotiation requires the parties to meet-and-confer via teleconference or videoconference (the “Conference”). If you are represented by counsel, your counsel may participate in the Conference, but you will also need to individually participate. We will participate in the Conference through one or more representatives, which may include our counsel. After the end of the sixty (60) day informal negotiation period and completion of the Conference, either party may commence an arbitration proceeding regarding that claim. Nothing in this paragraph is intended to prohibit the parties from engaging in informal communications to resolve the initiating party’s claims before, during, or after any Conference. Each party agrees that a court may enter injunctive relief to enforce the pre-filing requirements of this paragraph, including an injunction to stay an arbitration that has been commenced in violation of this paragraph.
      3. Arbitration Rules and Governing Law. If the parties do not resolve a Dispute by informal negotiation, the Dispute shall be resolved by binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
      4. Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a form Demand for Arbitration.) The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of Tennessee and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
      5. Arbitration Location and Procedure. Unless the parties otherwise agree, the arbitration will be conducted in Davidson County, Tennessee. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and the Company submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
      6. Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award of damages must be consistent with the terms of the “Limitation of Liability; Disclaimer of Certain Damages” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. The prevailing party will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law.
      7. Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $75,000, Company will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).
      8. Changes. Notwithstanding the provisions concerning modification of this Agreement, if Company changes this “Dispute Resolution” section after the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement), you may reject any such change by sending us written notice (including by email) within 30 days of the date such change became effective, as indicated in the “Last Updated” date above or in the date of our email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and Company in accordance with the provisions of this “Dispute Resolution” section as of the date you first accepted this Agreement (or accepted any subsequent changes to this Agreement).
      9. Opt-out. You may opt out of this arbitration agreement via mail. If you do so, neither party can force the other party to arbitrate. To opt out, you must notify us in writing no later than thirty (30) calendar days after first becoming subject to this arbitration agreement; otherwise you shall be bound to arbitrate Disputes on a non-class basis in accordance with this Agreement. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. Your opt-out notice must include your name and address, the email address you used to set up your account, and an unequivocal statement that you want to opt out of this arbitration agreement (and, if applicable, that you want to opt out of the class action waiver). You must mail your opt-out notice to Nashville Hockey Club, LP, Attn: Legal, 501 Broadway, Nashville, TN 37203. Opt-out notices submitted via email only will not be effective.

  37. Time Limitations. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES OR CONTENT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER IT ARISES, OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED TO THE FULLEST EXTENT PERMITTED BY LAW.

  38. This “Dispute Resolution” section will survive any termination of this Agreement.

  39. Indemnification. You agree to indemnify, defend, and hold harmless Company, its licensors, their affiliates, and their respective officers, directors, employees, and agents from and against any Losses arising from or related to (1) any violation of this Agreement by you, (2) use of your account for the Services or the subscriptions or purchases made via the Services, (3) your violation of any applicable law or regulation, or (4) your violation or infringement of any third-party right, including any intellectual property right, right of publicity, or right of privacy. This obligation will survive the termination of this Agreement. For purposes of this Agreement, “Losses” means all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, expert witness fees, settlement, judgment, interest, and penalties).

  40. Other Terms

  41. Additional Terms. It may be necessary to agree to additional terms and conditions in connection with your use of the Services.

  42. Entire Agreement. Except as otherwise expressly provided herein, this Agreement (including the documents, pages, and additional terms referenced herein, including our FAQs, and other policies available on the Services) constitutes the entire agreement between the parties concerning the subject matter hereof. No prior or contemporaneous representations, inducements, promises, or agreements, oral or otherwise, between the parties with reference thereto will be of any force or effect. You consent to receive this Agreement electronically, and you agree that this electronic Agreement satisfies any legal requirement that this Agreement be in writing.
  43. Amendments. We may amend this Agreement, effective thirty (30) days after we send you notice or post the amendment on the Services. If you do not agree to any change to this Agreement, you must discontinue using the Services. Except as otherwise provided herein, no modification or amendment to this Agreement will be valid or binding unless in writing and duly executed by the party to be charged, including by clicking a button when presented to accept such amendment.
  44. Waiver. The failure of either party at any time to require performance by the other party of any provision of this Agreement shall in no way affect the right of such party to require performance of that provision. Any waiver by either party of any breach of this Agreement shall not be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under this Agreement.
  45. Severability. If any provision of this Agreement is ruled wholly or partly invalid or unenforceable by a court or other body of competent jurisdiction, then (1) the validity and enforceability of all provisions of this Agreement not ruled to be invalid or unenforceable will be unaffected; (2) the effect of the ruling will be limited to the jurisdiction of the court or other body making the ruling; (3) the provision held wholly or partly invalid or unenforceable shall be deemed amended, and the court or other body is authorized to reform the provision, to the minimum extent necessary to render it valid and enforceable in conformity with the parties’ intent as manifested herein; and (4) if the ruling or the controlling principle of law or equity leading to the ruling subsequently is overruled, modified, or amended by legislative, judicial, or administrative action, then the provision in question as originally set forth in this Agreement shall be deemed valid and enforceable to the maximum extent permitted by the new controlling principle of law or equity.
  46. Survival. The provisions of this Agreement which by their nature should survive the expiration or termination of this Agreement shall survive such expiration or termination.
  47. Force Majeure. Company will not be liable for any failure to perform its obligations under this Agreement if such failure arises, directly or indirectly, out of causes reasonably beyond its direct control, including acts of God, acts of terrorists or criminals, acts of domestic or foreign governments, changes in any law or regulation, fires, floods, explosions, epidemics, pandemics, disruptions in communications, power, or other utilities, strikes or other labor problems, riots, or unavailability of supplies.
  48. Assignment. This Agreement will be binding upon and inure to the benefit of the parties and their successors and assigns. Company may freely transfer, assign, or delegate all or any part of this Agreement and any rights or duties hereunder. You may not assign this Agreement or any of the rights or licenses granted under this Agreement. Any attempted sublicense, transfer, or assignment in violation of this Agreement is void.
  49. Notices. You may provide notices to us at Nashville Hockey Club, LP, Attn: Legal, 501 Broadway, Nashville, TN 37203. We may deliver notices to you by (i) email to the email address associated with your account, (ii) in-app notification, and/or (iii) posting a notice on the Services. Notice by us shall be deemed given upon sending (for email), upon display (for in-app notification), or upon posting (for website notices). Notice by you shall be deemed given upon our receipt. You are responsible for ensuring your contact information is current.
  50. Electronic Communications. You consent to receive electronic communications from us with respect to the Services and further agree that any notices, agreements, disclosures, and other communications that we send to you electronically will satisfy any applicable legal notification requirements. You agree to provide and maintain accurate, current and complete information, including your contact information for notices and other communications from us. You agree that we may take steps to verify the accuracy of information you provide.
  51. Electronic Signature. You agree that your electronic acceptance of this Agreement constitutes a valid and binding signature. This Agreement and any related documents may be executed electronically, and such electronic execution shall have the same legal effect as a handwritten signature.