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Mobile Ticketing Info

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Use Your Mobile Device as your Ticket!

The Nashville Predators exclusively use mobile entry for all access into Nashville Predators home games.

Accessing your tickets has never been easier! You will use your mobile device as your game ticket, gaining entry to Bridgestone Arena via a unique barcode that will be scanned right from your device's screen. If you don't already have the Predators app, download it from the App Store (iPhone) or Google Play (Android) below.

Below are detailed instructions on how to utilize mobile ticketing through the NHL/Predators App and/or Apple Wallet.

Three Ways to Access Mobile Tickets
  • On the Preds page in the NHL mobile app for iOS and Android, scroll down and select Ticket Management. Login with your Ticketmaster Account info or your My Smashville Tix email and password. (This should be a one-time step)
  • In the Arena app for iOS and Android, tap View Tickets at the top/left of the screen, then login with your Ticketmaster Account info or your My Smashville Tix email and password. (This should be a one-time step) 
  • Visit NashvillePredators.com/mysmashvilletix or Ticketmaster.com on your mobile browser and login using your username and password.

Note: If you have forgotten your password, please tap "Forgot Password." If you have forgotten your user name, please contact your Guest Experience Rep, email predators@nashvillepredators.com or call 615-770-2355.

How to Use a Mobile Ticket
  • Select the game you are attending.
  • Present your smartphone to a ticket taker and have the QR code scanned for entry. If you have guests and multiple tickets on your smartphone, simply swipe left to navigate between them.

Note: You can immediately see your ticket on your mobile device, but the QR code will not load until within three (3) hours prior to faceoff.

Transferring Tickets

Click on the options below for step-by-step instructions on the variety of ways to transfer mobile tickets through the Predators/NHL App or My Smashville Tix: 

  1. On your Preds/NHL Mobile App, login on the Ticket Management Page and select the event date you wish to transfer
  2. Click send at the bottom left of the page
  3. Choose the seat locations you wish to send to a guest, hit send and confirm the locations are correct.
  4. Select the method in which you choose to transfer your tickets
  5. Repeat steps 3-4 until all guests have been sent a message and claim link. Guests must use the claim link in order for tickets to be transferred.
  1. Click on the claim link that was sent to you.
  2. Sign in using My Smashville Tix login information. Please note: If you do not have an account, please go to click here in the claim link to create one.
  3. Click claim at the bottom of the page.

Note: Please review "Two Ways to Access Mobile Tickets" at the top of the page in order to acquire your tickets in the NHL Mobile App.

  1. On your desktop, go to nashvillepredators.com/mysmashvilletix and log in using your email address and password.
  2. Click the game date you wish to manage.
  3. Click send at the top of the page.
  4. Choose the seat locations you wish to send to a guest, hit send and confirm the locations are correct.
  5. Enter the guest's name in the Recipient Information field. This is extremely important in order for you to keep track of who has been assigned specific seat locations.
  6. Then, copy link and paste the claim link into an email or message inviting your guest to the game.
  7. Send the email to your guest before going back and press done
  8. Repeat steps 3-7 until all guests have been sent an email and claim link. Guests must use the claim link in order for tickets to be transferred.

Download the NHL App today and favorite the Predators to get started. 

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