Job Opportunities

ABOUT THIS ROLE:
The Nashville Predators NHL team is looking for a Human Resources Manager to oversee and lead our full-time and part-time staff at our two Ford Ice Centers in policy enforcement, employee relations, compensation and benefits, on/off -boarding, and more. This is a great opportunity for applicants with a minimum of 3-5 years of professional HR experience. This role requires a regular presence at our ice rinks in Bellevue and Antioch, as well as occasional days spent at Bridgestone Arena.

This role is based in Nashville/Bellevue/Antioch, TN. Fully remote/hybrid work is not an option, as this role requires you to be on-site, though we do offer regular work from home opportunities!
 

Major Responsibilities/Activities:

• In conjunction with the Director of Recruiting & Talent Development, oversee recruiting for part time roles for both Ford Ice Centers (Antioch and Bellevue), including but not limited to reviewing job descriptions, updating teamworkonline.com, distribution of all postings, responding to candidate inquiries, completing onboarding process, and assisting in FIC job fairs.
•  Conduct new hire orientations and onboarding for all FIC staff, working closely with Director of Recruiting & Development throughout the onboarding process.
• Responsible for tracking part time employee of the month nominations and prizes
• Maintain all Ford Ice Center employee files, including personnel, benefits, I-9, and workers compensation, ensuring paperwork is routed to Bridgestone Arena in a timely manner.
• Review and audit background checks for new hires and alert the Senior Director of Human Resources as well as the Legal department to any items flagged on a report, administering adverse action notices where appropriate.
• Request motor vehicle history reports for employees at the Ford Ice Center whose job duties require driving. Review and alert both the Human Resources and Legal departments as to the findings.
• Employee Relations: Identify potential employment related issues and promptly inform Vice President of Human Resources and conduct investigations as needed. These issues include but are not limited to the following:
  • Payroll 
  • Time Punch Entry 
  • Work-related injuries 
  • Conflicts of interest 
  • Harassment, discrimination, retaliation, workplace violence 
  • Other employee concerns  
• In conjunction with the Vice President of Human Resources, administer corrective actions for Ford Ice Center staff, and, where applicable, process terminations for staff, which includes but is not limited to completing necessary paperwork, gathering documentation, and updating internal records/systems.
• Educate Ford Ice Center staff regarding benefits offered to full time employees, and respond to inquiries pertaining to company benefits, including but not limited to claims, network, ID cards, and carrier access.
• In conjunction with the Director of Recruiting & Development, track and manage all training for Ford Ice Center staff, including but not limited to: professional development, annual harassment prevention training, safety trainings, incident reporting, reasonable suspicion and CPR, routing appropriate documentation to Bridgestone Arena for filing.
• Manage workers compensation process for all Ford Ice Center employees, which includes but is not limited to: reporting and filing claims, processing and tracking paperwork, and gathering internal documentation (incident report, witness statements, return to work releases, etc.).
• Assist HR with annual company-wide performance management and review process, as well as the annual open enrollment process.
• Educate Ford Ice Center staff regarding the Company's 401k retirement plan and facilitate online enrollment and communication to payroll for deduction purposes.
• In conjunction with the Vice President of Human Resources and legal counsel, manage ADA accommodation process.
• Track, respond to and file all resumes and applications for part time staff.
• Process verification of employment for all FIC employees in a timely manner.
• Manage and track all FIC-specific processes, including but not limited to front desk procedures, opening/closing duties, cash handling, locker room policies, incident reporting and others, ensuring that training logs and acknowledgements are obtained and personnel records are updated to reflect training completion.
• Attend weekly staff meetings with FIC management as well as weekly meetings with HR and legal at Bridgestone Arena.
• Perform other duties as assigned by management.

Minimum Requirements:

• B.A. Degree required, concentration in Human Resources preferred.
• A minimum of 3-5 years of relevant experience in Human Resources.
• Proficient in all Microsoft programs (Excel, Word and Access).
• Familiarity with cloud-based payroll/ HR software a plus (DayForce preferred)
• Demonstrated understanding of employee classifications (FLSA status, independent contractor, etc.)
• Strong organizational and time management skills. 
• Must be extremely detail oriented.
• Ability to work with sensitive data and maintain strict confidentiality at all times. 
• Ability to routinely travel between both Ford Ice Centers (Bellevue and Antioch, TN) and Bridgestone Arena (Nashville, TN)
•  As a condition of employment, qualified applicant will be subject to a reference check and background check, including a criminal history check, driving history and character references. 
• Possess a valid driver's license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Physical Requirements and Work Conditions:

• Physical activities include sitting, walking and standing for prolonged periods of time, as well as bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials. 
• Ability to speak and communicate clearly with others. 
• Must be willing to work in cold temperatures.
• Lifting requirements - must be able to lift a minimum of 20 lbs. 
• High finger dexterity.
• Excellent speaking and listening skills, requiring the perception of speech.

 Preds Perks: 

• Discounts with corporate partners Medical, dental, vision, life insurance for full-time employees Complimentary tickets to events 
• On Demand Pay 
• Opportunity to receive commissions through Smashville Sales Program 
• Competitive pay 
• Referral bonuses 
• 401K eligibility 
• Priority access to event presales Nashville Locker Room (pro shop) discount 
• Premium pay for overnight shifts 
• 19+ days of Paid Time Off each year for full-time employees 
• Ford Ice Center benefits, including: discounted programming for employees + their families, party discounts, complimentary ice time

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

 Major Responsibilities/Activities:

• Serve as first point of contact for visitors and assist with rental skates.
• Help guests with payments for public skates.
• Spray down rental skates once turned in.
• Return skates to skate rack when session is over.
• Responsible for enforcing ice skating rules and safety procedures during public session.
• Assist with setup of hockey nets for games
• Operate Point of Sale unit for skate rentals.
• Balance register and fill out proper forms at beginning and end of shift.
• Assist with hosting birthday parties at the facility.
• Perform general closing responsibilities.
• Assist in maintaining general cleanliness of the facility.
• Perform upkeep items on checklist throughout the day.
• Clean up after guests, including removing trash around the rink.
• Perform other duties as assigned by Ford Ice General Manager and/or Office Manager/HR Administrator. 

Minimum Requirements:

• 18+ years old.
• Ability to ice skate.
• Must be reliable, polite, cooperative, and work well with others.
• Must possess strong problem-solving skills, a pleasant demeanor and good judgement.
• Previous cash handling experience.
• Ability to engage with and serve the public, especially children. 
• Ability to work Friday-Sunday evening hours, including holidays.
• As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references.

Essential Physical Functions:

• Physical activities include sitting, walking, standing, bending, squatting, kneeling, twisting, lifting, grasping, balancing and handling of materials. 
• Ability to stand or walk for extended periods of time.
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
• Ability to work outdoors in inclement weather. 
• Ability to speak and communicate clearly with others. 
• Ability to lift up to 30 lbs.
• Wearing face mask and/or Personal Protective Equipment (PPE) for long periods of time.

 
 Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description: Ford Ice Center is seeking eager, hard-working USA Hockey certified ice hockey coaches to assist the hockey coordinator in the execution of daily hockey operations. This position will be responsible to coordinate and execute the on-ice training and skill development of youth/adult hockey players at Ford Ice Center for leagues and internal camps/clinics. This position will also provide support for the Nashville Predators Amateur Hockey & Fan Development initiatives in the community, such as try hockey for free and various entry level grassroots hockey programs. 

Major Responsibilities/Activities:  

• Assist Hockey Coordinator to develop and execute fun, exciting practice plans for all ages using USA Hockey ADM principles.
• Facilitate on-ice instruction of youth league practices/games and internal programs such as PREDecessor, G.O.A.L!, Try Hockey for Free, and weekly skill development classes for all ages.
• Aid in the setup of various on-ice props and water bottles as assigned.
• Assist facility staff with equipment fitting sessions.
• Work with hockey families with putting on equipment, tying skates and provide excellent customer service.
• Support Hockey Coordinator in the recruitment and training of coaches and volunteers.
• Assist in the evaluation of players for proper placement in various programs.
• Demonstrate knowledge of facility programs when communicating to parents.
• Serve as an ambassador to facility's youth/adult programs to support the transition of participants from program to program.
• Work with others within the Ford Ice Center organization to promote the facility.
• Perform other duties as assigned by Director of Amateur Hockey & Fan Development.

Minimum Requirements:

• Proficient ice skating required.
• Valid USA Hockey Coaching Education Program certification, Level 1 minimum.
• Two (2) years of ice hockey coaching experience at the Mite (8U) - Peewee (12U) level.
• Hockey knowledge and playing background of 5 (five) years or more at a high school, college, junior, minor or professional hockey level.
• Experience running on-ice practices following USA Hockey American Development Model.
• Equivalent combination of education and experience may be taken into consideration.
• Knowledge of the hockey community in the Middle Tennessee area.
• Positive, energetic, friendly individual who can communicate effectively with employees and customers.
• Flexible schedule, including weekdays, nights, weekends and holidays; able to work 15-20 hours a week on ice.

Essential Physical Functions:

• Ability to skate and instruct with clients
• Ability to pick up children and be mobile on the ice
• Ability to work in a cold environment
• Excellent speaking and listening skills, requiring the perception of speech.
• Physical activities include sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials, and working with arms raised for prolonged periods.
• Exposure to bright lights, extreme temperatures, loud noise, dust. 
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
• Ability to lift up to 30 lbs.

Major Responsibilities/Activities: 

• Referee and Officials control the pace and maintain order during all hockey games. 
• Maintain an in-depth knowledge of up-to-date USA Hockey rules and regulations 
• Officiate at hockey games or competitions to maintain standards of play and to ensure that game rules are observed.
• Stop play to signal participants or other officials to make them aware of infractions or otherwise to regulate play or competition. 
• Responsible for maintaining a thorough understanding and knowledge of rules, procedures, and interpretations of each. 
• Impose penalties or infractions when appropriate. 
• Inspect sporting equipment and/or examine participants in order to ensure compliance with event and safety regulations.
• Keep track of game times and elapsed time during game segments, starting or stopping play when necessary.
• Resolve claims of rule infractions or complaints by participants and assess any necessary penalties, according to regulations.
• Report to regulating organizations regarding sporting activities, complaints made, and actions taken or needed such as fines or other disciplinary actions.
• Confer with other sporting officials, coaches, players, and facility managers in order to provide information, coordinate activities, and discuss problems.
• Responsible to work all hockey games assigned to you based on the availability that you have provided.
• Maintain a professional demeanor on and off the ice. 

Minimum Requirements (Include education, experience, special skills and licenses or certifications required): 

• Must be 16 years old.
• Must have a Level 1 USA Hockey officiating certification at the minimum; other levels of officiating will be dependent on the game in which that official wants to work. 
• Knowledge of the hockey community in the Middle Tennessee area.
• Skating experience required.
• Must be detailed oriented and be able to focus on multiple tasks at once. 
• Must have strong verbal and written communication.
• Possess a calm and professional manner while interacting amongst coaches, players, and fans while ensuring the safety and integrity of the game. 
• Must have a skating ability above or equal to that of the level of game they are officiating
• Must be strong skaters and continue to maintain their ability in comparison to the players they are officiating. 
• As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references.

Essential Physical Functions:

• Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required.
• Working under pressure.
• Ability to work nights, weekends and holidays.
• Working on an ice surface.
• Ability to ice skate.
• Exposure to bright lights, extreme temperatures and loud noise.
• Ability to stand in an upright position for continuous period of time.
• Excellent speaking and listening skills, requiring the perception of speech.
• Ability to wear face mask and/or Personal Protective Equipment (PPE) for long periods of time. 

Equipment Used:

• Including, but not limited to office equipment, industrial equipment, hockey equipment, ice resurfacing equipment and scoreboard equipment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Major Responsibilities/Activities:

• Participates in the maintenance, repair, and cleaning of the facilities, grounds and equipment for operations at either Ford Ice Center.
• Participate in set-up and disassembly of hockey glass, dasher boards, party rooms, locker rooms and other event related equipment
• Preventative maintenance and repair of facility
• Perform pre/post event inspections and document with completed checklists
• Perform cleaning and maintenance on operations department equipment, keep work areas and equipment organized and functional
• Prepare ice for all practices, games and other ice events. Duties include: removing debris; checking ice depth; scraping, edging and resurfacing ice.

Minimum Requirements:

• Must be 18 years of age or older
• Ability to read and write and to follow written and oral instructions and complete standardized checklist forms
• 2 years experience operating a zamboni preferred, but will train the right candidate
• As a condition of employment, qualified applicant will be subject to a background check, including driving history and character references. 
• Possess a valid driver's license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Essential Physical Functions:

• Good physical condition and health, sufficient strength and stamina needed for heavy, awkward and repeated lifting of up to 75 pounds, capable of performing heavy manual labor for extended period
• Ability to work irregular hours including nights, weekends and holidays
• Ability to climb portable and fixed ladders, accessing remote areas of the facility, working with hand and power tools, communicating via portable radio, reading and comprehending blueprints and drawings
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time
• Wearing face mask and/or Personal Protective Equipment (PPE) for long periods of time.

Equipment Used:

• Ice re-surfacers, ice edgers, and all other ice maintenance equipment
• PC and other general office equipment 
• Various power and hand tools
• Forklift, scissor lifts, boom lifts, motor vehicle (company truck), and other light duty machineryVarious power and hand tools

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Primary Objective:

As a member of the Event Staff Team, you will work closely with the teams, coaches, officials, Game Day Supervisors, and athletics staff to manage game day operations at in-rink Ford Ice Center events. You will also interact professionally with the general public who attend Ford Ice Center's events.
 

Major Responsibilities/Activities:

• Verify rosters of each team prior to game start (obtain necessary signatures on scoresheet as applicable).
• Meet with officials prior to start of game to ensure they are aware of any special rules.
• Operate scoreboard during game and ensure games stay on time.
• Assist in tracking goals/assists on scoresheet and/or enter into stats software.
• Notify via radio 5 and 3 minute warnings for on & off ice officials before warm-ups and all periods.
• Help rink staff move nets to stay on time after game during ice cuts.
• Deliver scoresheets, on-ice official's paperwork, and shot sheets to both coaches, captains and rink staff post-game.

Minimum Requirements:

• Strong desire to work in sports and events.
• Knowledge of hockey and rules.
• Ability to work in a team setting.
• Experience working in game day operations and event planning as well as customer service and promotions.
• As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.

Essential Physical Functions:

• Ability to lift or carry (50) lbs. 
• Ability to work nights, weekends and holidays.
• Exposure to bright lights, extreme temperatures and loud noise.
• Excellent speaking and listening skills, requiring the perception of speech.
• Must be able to move or push nets. 
• Wearing face mask and/or Personal Protective Equipment (PPE) for long periods of time.

Equipment Used:

• Including, but not limited to office equipment, barcoding scanner system, industrial equipment, hockey equipment, ice resurfacing equipment and scoreboard equipment.

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.