FAQs
Is there a cost to join the Territory Membership Waitlist?
Yes. There is a $100 initial payment per seat that will go towards the purchase of a Territory Membership in the future, once available. Waitlist payments are non-refundable.
What happens to my initial payment?
When Territory Memberships become available, you’ll receive a call from your Account Executive and are able to select your seats. Your initial payments will be applied toward your Territory Membership payment plan.
Why do I have to pay to join the Territory Membership Waitlist?
Your payment reserves your spot in line to become a future Territory Member and priority access. The Territory Membership Waitlist will be fulfilled in chronological order based on the date and time of initial waitlist payment placement. Accounts with ticket purchase history for the 2024-2025 season will receive higher priority compared to accounts without past purchase history. We want to ensure that anyone who joins the Territory Membership Waitlist is invested in becoming a future Territory Member.
What if I don't want the seating location being offered?
You are strongly encouraged to purchase during your first opportunity in order to establish priority and receive benefits. There is no guarantee of location. Most locations for first time Territory Members are located primarily in the 300 level. The initial wave of open seats will be offered as Full Season Memberships only. If inventory remains, we will offer a second wave (locations based on availability) to include our Premier Plan Territory Memberships (25 games).
- If you do not want the Membership locations that are offered to you, your seat deposit can be used on a smaller ticket package (groups, partial plans, or nightly suite) or can be used toward single game tickets, based upon availability.
Does joining the Territory Membership Waitlist guarantee that I will be offered Territory Membership seat locations?
Joining the Territory Membership Waitlist reserves your place in line and offers you priority access to Territory Membership seat locations, based on availability, but does not guarantee that you will be offered Territory Membership seat locations. Membership availability is based on the renewal rates of existing Territory Members.
What if 2025-26 Territory Memberships are sold out?
In the event we are unable to offer Territory Memberships for a season, you will remain on the waitlist and will be contacted when seats become available for you or you can remove yourself and your seat deposit can be used on a smaller ticket package (groups, partial plans, or nightly suite) or can be used toward single game tickets, based upon availability.
When I am called to select my seats, can I purchase more or fewer Memberships than I originally requested?
You can purchase fewer Territory Memberships than the number of deposits originally requested. You cannot purchase more Territory Memberships than originally requested as this effects the length of the Territory Membership Waitlist.
If I am a current Territory Member, do I need to join the Territory Member Waitlist if I want to add on additional seats?
No. As a current Territory Member you will be provided an opportunity to add on additional seats and/or upgrade your seats during our relocation event each year, based on availability.
What happens if I decide I no longer want a Territory Membership.
You can choose to be removed from the Waitlist at any time. Your initial payment is non-refundable and can then be used on a smaller ticket package (groups, partial plans, or nightly suite) or can be used toward single game tickets, based upon availability.
Am I able to join the Territory Membership Waitlist if I live outside of Florida?
Due to high demand and a limited amount of Territory Memberships, all accounts that register on the Waitlist will go through a verification process. Any account outside of the state of Florida or more than 300 miles from Amerant Bank Arena will not be eligible to join the Waitlist.