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The Official Site of the Florida Panthers

The Florida Panthers Account Manager is now live for the 2018-19 season. New for this season, we have transitioned to a Mobile-Only ticketing program. Mobile ticketing is the most convenient way to manage your tickets and parking (if applicable), including easy ways to send, sell and receive tickets.

Please follow the step-by-step instructions below to manage your tickets, retrieve your tickets, transfer your tickets, accept tickets and for instructions on how to download the NHL app. You can access your tickets and parking (if applicable) two different ways, which is through the NHL App HERE or web browser at FloridaPanthers.com/AccountManager.

We strongly encourage you to retrieve your Mobile Tickets before arriving at the arena for ease of access!

Mobile Ticketing How To

Download the NHL App and Select Florida Panthers as your favorite team.

Scroll & Click on Account Manager under Tickets.

Enter your email and password associated with your Florida Panthers account.

Select "Sign in to Florida Panthers".

Select "Authorize" to connect your account.

Click on Event to be Managed.

Click "View Barcode".

Present phone with active barcode upon entry to the BB&T Center.

Accessing Your Tickets On Your Smartphone Or Mobile Device

  • Download the NHL app on your mobile device, through the App Store or Google Play
  • Download the NHL Mobile App HERE
  • Select the Florida Panthers as your favorite team
  • Scroll down to the middle of the home page and click "Account Manager" under Tickets
  • Sign in to your Florida Panthers Account Manager using your email address and password

  • Download the NHL app and select Florida Panthers as your favorite team
  • Scroll down to the middle of the home page and click "Account Manager" under "Tickets"
  • Sign in to your Florida Panthers Account Manager using your email address and password
  • Click on the event you wish to manage
  • Click "View Barcode" and swipe to access all tickets
  • Present the active barcode to scan into BB&T Center
  • Select "Add to Apple Wallet" for iPhone users or "Save to phone" for Android users for easy access
  • Your Tickets and Parking (if applicable) will appear separately under the event you select to manage

We strongly encourage you to retrieve your Mobile Tickets before arriving at the arena for ease of access!

  • Download the NHL app and select Florida Panthers as your favorite team
  • Scroll down to middle of the home page and click "Account Manager" under "Tickets"
  • Sign in to your Florida Panthers Account Manager using your email address and password
  • Click on the event you wish to manage
  • Select "Send" button located in the bottom left hand corner
  • Select the seats you wish to send and click "Send Tickets"
  • Choose "MESSAGE" or "MAIL" to send your tickets
  • TEXT (Message): Enter the phone number of the recipient into the "To" field and click the send button
  • E-MAIL (Mail): Enter the email address of the recipient into the "To" field, add a subject line and click send
  • Once your transfer request has been sent, the recipient must sign in or create a Florida Panthers account by clicking the link sent in an email or text
  • Your ticket will be indicated as "Sent" in your Florida Panthers Account Manager. When your recipient accepts the tickets, the status will change to "Claimed"

We strongly encourage you to retrieve your Mobile Tickets before arriving at the arena for ease of access!

  • There are TWO ways to accept a ticket transfer, by TEXT or by EMAIL
  • Click on the link received by TEXT or EMAIL from sender
  • Sign in to your Florida Panthers Account Manager using your email address and password
    • Don't have an account? Select the "Click Here" option at bottom of the page
  • Once signed in, click "Claim" 
  • To view a ticket barcode, click "View Barcode"
  • Select "Add to Apple Wallet" for iPhone users or "Save to phone" for Android users to easy access

We strongly encourage you to retrieve your Mobile Tickets before arriving at the arena for ease of access!

  • Download the NHL app and select the Florida Panthers as your favorite team
  • Scroll down to the middle of the home page and click "Account Manager" under "Tickets"
  • Sign in to your Florida Panthers Account Manager using your email address and password
  • Click on the event you wish to manage
  • Select "Sell" located in the bottom right hand corner
  • Select the seats that you wish to sell
  • Select "Set Price" in bottom right corner
  • Choose "Payment" for how you wish to be paid for the ticket
  • Choose your payment method and follow the prompts for account credit or direct deposit
  • Agree to the terms and click "Submit Listing"
  • On the confirmation page, click "Manage More Tickets" to return to the calendar or "Home" to return to the home page
FAQs

Mobile Ticketing gives you access to enter the arena without the need of a physical, paper ticket. No more worries about losing a ticket or realizing you left your ticket at home. You can now use your mobile device to access your Florida Panthers Account Manager. Download the NHL app for free on the App Store or Google Play and select the Florida Panthers as your favorite team. You will also be able to access Account Manager via the browser on your smartphone at FloridaPanthers.com/AccountManager.

You can download the NHL app for free on the App Store or Google Play.

You can also manage your tickets by logging into FloridaPanthers.com/AccountManager. Your username is your email address. (If it is your first time logging in, you will need to select "Forgot Your Password" to have a temporary password sent to you.)

Mobile ticketing is the safest, most convenient and flexible way to receive and manage tickets. You are probably already using your smartphone to attend movies or when you travel, so why not for live events? Mobile tickets provide:

  • Quick and easy entry to the arena using your smartphone
  • The ability to manage, transfer or sell your tickets at any time
  • Reduced risk of lost, stolen, counterfeit or forgotten tickets
  • An easy way to go green by printing less paper

Click 'Forgot Password?' and enter the email address associated with your account. Check your email to reset your password.

The Florida Panthers and BB&T Center are committed to providing a secure and convenient ticketing experience. A mobile ticket reduces the risk of lost, stolen, counterfeit or forgotten tickets. Therefore, ticket printing is no longer an option.

Yes. If the recipient has an account already, they will be able to receive their tickets through Florida Panthers Account Manager. If not, the recipient, will need to create a Florida Panthers Account to accept the tickets. You can create an account at FloridaPanthers.com/AccountManager or download the NHL App HERE

As long as the tickets have not been accepted by the recipient, you can cancel a transfer.

Click on the EMAIL or TEXT received to "Accept" the transfer. Sign in to your Florida Panthers Account Manager or create a new account.

Yes. Once you select your event, you will be able to swipe left and right through the available tickets. We encourage you to send a ticket to each person in your group so that they may easily travel throughout the arena.

We strongly recommend that you transfer each individual attendee their ticket through Account Manager prior to arriving at BB&T Center.

You can list your ticket for sale through your Florida Panthers Account Manager on NHL Ticket Exchange. Please refer to the steps listed above under "Sell Mobile Tickets" or contact your Client Experience Team Representative.

Screenshots of tickets will not be accepted. Our mobile tickets include an animation to ensure that your tickets are verified. Mobile tickets must be presented within the app, the mobile website, or within your smartphone's wallet.

We encourage you to download your tickets to your smartphone before heading to the game and store them in the wallet on your smartphone. If your tickets are on a mobile web browser, avoid clearing out your browser history until after the event.

You will need to visit the Box Office on the day of the event. Please have a valid ID for the name on the account.

Please visit Box Office on the day of the event. Please have a valid ID for the name on the account.

Please contact Client Experience Team at 844.4CE.TEAM or clientexperienceteam@floridapanthers.com should you have additional questions about Mobile Ticketing.