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The Official Site of the Carolina Hurricanes

Canes Pass, a flexible and affordable way for you to attend Carolina Hurricanes home games, returns for the stretch run of the regular season. The Canes Pass includes access to seven Hurricanes home games in March and April, all for one low price.


Canes Pass gets you access to these seven home games in March and April.

How it Works

  1. Purchase your Canes Pass by visiting and clicking the "Buy Now" button, which will take you into Account Manager to purchase your pass.

  2. After you purchase your pass, you will receive an email from Experience prompting you to register your pass. This email will be sent the following day and may take up to 24 hours to receive.

  3. How to claim your tickets each game:
    • Download the official NHL App and select the Hurricanes as your favorite team 
    • Scroll down and click on Canes Pass under the Tickets section 
    • Register with the email used for purchase and your mobile number to receive text alerts about your seat location(s)
    • Seven (7) hours prior to each game, you will receive a text letting you know your seat location(s) are ready to be accepted. Click the link in the text to accept your seat location(s). You can also accept your seat location(s) by clicking on the Canes Pass in the mobile app.

  4. Upon arrival to the game, pull up the barcode on your phone and scan your mobile Canes Pass ticket(s) for admission into PNC Arena

  5. Enjoy the game and go Canes!


Purchasing a Canes Pass

The Canes Pass gives you access to all remaining home games in March and April for only $97 (excluding March 17 vs. PHI and March 31 vs. NYR). It allows you to attend as many of the seven home games between March 2-April 7 as you would like and/or are able to attend.

Visit and click the "Buy Now" button, which will take you to Account Manager to purchase your pass or multiple passes.

You can buy up to four passes per account. Note: All passes must be purchased in one transaction in order to sit together each game.

All passes will be delivered to the phone that registers the pass. If you purchase two passes, for example, admission and seat assignments for both passes will be delivered to your phone. You and your guest will need to arrive at PNC Arena together.

No. There are no discounts offered for the purchase of multiple passes.

Yes, different people can attend each game, but the primary account holder must be present because the pass is only accessible through the mobile device of the primary account holder.

Canes Pass tickets are non-transferrable and non-refundable.

Passes cannot be shared. Admission to PNC Arena and seat assignments will be managed through the Hurricanes mobile app on your mobile device.

Digital Pass Technology

You may be experiencing trouble with your mobile signal. Try accessing the free PNC Arena WiFi. Make sure WiFi is enabled on your phone, then try accessing your pass again. If the problem persists, close and reopen the app as a troubleshooting technique.

The pass is supported by both iPhone and Android phones. The Hurricanes mobile app must also be downloaded for use of the pass. If you have any problems, you can contact us at

Canes Pass is a mobile-only program integrated with the Hurricanes mobile app. There are no printed tickets. Admission to PNC Arena and seat assignments will be managed through the app.

Not at this time. You will be unable to enter PNC Arena.

Access your Canes Pass via the Hurricanes mobile app the day of each game (7 hours prior to the start of the game). This will provide you with a digital barcode that you can use to scan for admission into PNC Arena.

All barcodes will be on one device inside the Hurricanes mobile app. For example, if you have a group of two, both barcodes can be scanned from one device. You and your guest will need to arrive at PNC Arena together.

Canes Pass Seat Locations

Seat locations will vary by game. At least two games will feature lower level seats, exclusively.

Your seat locations will be delivered before each game to the Hurricanes mobile app by clicking on Canes Pass (7 hours prior to the start of the game). If you plan on attending the game, press accept and you will be assigned seat locations. If you don't plan on attending, no action is required.

Submit your questions to at any time to receive an immediate support response.