Frequently Asked Questions | HHN On Prime Video

What is the NHL on Prime Video local games partnership?

Starting with the 2026-27 NHL season, Prime Video is the exclusive digital streaming home for Hurricanes’ local regular-season games. If you live in the Hurricanes’ local broadcast area, you can watch every available local regular-season game — including preseason, select first-round playoff games, and pregame/postgame shows via a subscription to Hurricanes Hockey Network right in the Prime Video app.

What does a subscription to Hurricanes Hockey Network cost on Prime Video?

Games are available through a paid subscription to Hurricanes Hockey Network available on Prime Video Channels for $19.99/month or $99.99/year. All you need is a free Amazon account — no Prime membership is required. Simply sign in to Prime Video with your Amazon account and subscribe to your team's channel directly in the app. Pricing is the same whether you are a paid Prime subscriber or not.

Is every Hurricanes game on Hurricanes Hockey Network?

Nationally televised regular season games (e.g., on ESPN, ESPN+, TNT, ABC) are not part of this local package and will air on their respective national networks as scheduled. For the playoffs, first-round games may be available alongside national broadcasts, but later-round playoff games and the Stanley Cup Final are carried exclusively by national broadcast partners and are not included in this package.

What else is on Hurricanes Hockey Network besides the games?

At launch, Hurricanes Hockey Network will feature exclusive pregame and postgame programming, as well as game replays.

What is my Prime Video Home Region and how does it affect what I can watch?

Your Prime Video Home Region is the location of your primary residence. Once your home area is set, you can continue watching those games even when you travel.

How do I know if I am in the Hurricanes’ broadcast territory?

The Hurricanes’ television territory includes all of North Carolina and South Carolina, as well as most of Georgia and parts of Alabama. A full list of counties in the territory is available here.

Can I watch these games if I'm traveling or outside my team's local area?

Yes — Prime Video supports a 30-day travel/portability window, so you can continue watching your team's local games when you're temporarily away from your home market. After 30 days, standard league geo-restrictions apply.

How do I watch games if I don’t live in the Hurricanes' broadcast territory?

Fans outside of the Carolina Hurricanes television territory can watch games with NHL Power Play on the ESPN App or NHL Center Ice.

Where can I find my team's games in the Prime Video app?

The Hurricanes Hockey Network will become available in the Prime Video app by Oct. 1, 2026. It will be easy to find — open the Prime Video app on your TV, computer, or mobile device. You'll see games on the homepage in sports carousels, the Sports page, or by searching for “Carolina Hurricanes,” “NHL,” or a specific game matchup.

Can I watch games on any device?

Yes. Live games will be available on Amazon devices such as Fire TV and Fire Tablet, connected TVs, web browsers, and on more than 650 connected devices via the Prime Video app.

Can I watch replays if I miss a game?

Absolutely. Full-game on-demand replays are available immediately after the live broadcast concludes. You can rewatch a game at any time within the Prime Video app.

I'm experiencing streaming issues — what can I do?

First, check your device's available bandwidth. For the best live streaming experience, we recommend a minimum download speed of 1 Mbps for SD and 5 Mbps for HD. If you're experiencing choppy video, try turning the Motion setting on your TV to Off (this may be labeled Auto Motion Plus, TruMotion, MotionFlow, or similar, depending on your TV). If issues persist, try exiting and re-entering the game stream, or switch to another supported device.

I don’t want to stream, how can I watch the games?

Hurricanes Hockey Network will be carried by Spectrum throughout the team’s broadcast territory. The NHL continues to have productive conversations with other cable and satellite distributors, and details regarding additional distribution partners will be announced prior to the start of the regular season.