"Some of the other clubs already had a mental health program," says Oxenham. "So we came up with 'Hockey Talks,' an umbrella program similar to 'Hockey Fights Cancer' or 'Hockey is for Everyone.' Each team could design their program to suit their own market - some teams did fundraising, others focused on driving awareness. One of the unique things we did was work together to show our partnership: we compete on the ice, but we're together on addressing the mental health stigma."
How to "break the stigma" is a pursuit shared by Margaret Browne, Pharm. D, who is vice president of healthcare services for Premera Blue Cross, a presenting partner and exclusive health insurance provider for the Kraken. Eighteen months ago, Browne and colleagues launched Premera's "The Power of We" behavioral health campaign for its member companies and their workforces. The health insurance company has since created a
resource website
that is open to any and all visitors.
"We wanted to help people learn the resources available to them," says Browne. "We wanted to get the word out that mental health is as important as physical health. We focused our efforts on awareness for both mental health awareness and substance abuse [including alcohol and opioids]. Even before the pandemic, we were investing in virtual resources so someone can text for support at 2 a.m. or use video conferencing instead of traveling to seek help. People are often afraid of the first step. We want to remove the barriers."
One example: Browne says many high school and college students are struggling with a lack of socialization normally in plentiful supply during school years. The Premera outreach provides app outlets for young people to connect to feelings and emotions that might not be normal for them. It appears to be working for a growing number of teens, in part because texting is familiar and "where they live."
Premera is in position to influence not just consumers and patients, but healthcare providers as well: "We urge the providers [doctors, nurses, therapists, among others] in our network to talk about mental health, do the screenings [asking select questions] to allow patients to share concerns," says Browne.
Another example: Before the 2019-20 season, Vancouver forward Tyler Motte underwent the usual medical exam before training camp. All vital signs and muscular tests checked out. The team doctor posed a final question: "Anything else you have going on, anything else we should be concerned about before camp?"