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Guest Health & Safety Handbook Ticket Terms
The Detroit Red Wings are back, and we can't wait to welcome the best fans in hockey back to Little Caesars Arena!
NEW THIS SEASON

In accordance with the Detroit Health Department, we recommend everyone - including those who are fully vaccinated - to wear a mask indoors in order to maximize protection from COVID-19 and its variants.

All bags, purses and clutches are now prohibited, with medical or diaper bags being the exceptions. Medical bags must measure smaller than 14" x 14" x 6" and be screened at a designated entrance. Single compartment wallets smaller than 4" x 6" x 1.5", with or without a handle or strap are permitted. Guests will be asked to return all non-permitted items back to their vehicle.

All points of sale at Little Caesars Arena require cashless payment methods, and all tickets to Red Wings games are mobile.

KNOW BEFORE YOU GO

WE RECOMMEND EVERYONE TO WEAR A MASK WHILE INDOORS

RESERVE PARKING ON PARKDISTRICTDETROIT.COM BEFORE LEAVING HOME

IF YOUR TEMPERATURE IS 100.4°F or HIGHER, STAY HOME

ALL BAGS, PURSES & CLUTCHES ARE PROHIBITED. ONLY WALLETS SIZED 4" X 6" X 1.5" OR SMALLER ARE ALLOWED

FOOD AND BEVERAGE IS AVAILABLE FOR PURCHASE, OR USE OUR EXPRESS PICKUP THROUGH THE DISTRICT DETROIT APP

ALL POINTS OF SALE AT LITTLE CAESARS ARENA REQUIRE CASHLESS PAYMENT METHODS*

ARENA ENTRY VIA MOBILE TICKET ONLY

BE RESPECTFUL OF OTHERS AND WATCH YOUR DISTANCE

 

You can review the full Guest Health & Safety Handbook prior to attending the game to learn about the new safety policies at Little Caesars Arena, as well as the ticket terms.

Thank you for your dedication to the Detroit Red Wings. Please stay safe.


*Cash2Card is available near PORTAL 8.

FAQS

To ensure a more seamless entry process, Little Caesars Arena has adopted a no bag policy.

Exceptions to this policy include bags needed due to medical necessity including diaper bags, breast pumps and other medical devices. Medical bags must measure smaller than 14" x 14" x 6" and be screened via X-ray at a designated entrance.

Single compartment wallets smaller than 4" x 6" x 1.5", with or without a handle or strap are permitted.

We encourage all participants, guests, and other individuals who attend large gatherings to seek a COVID-19 test at a state or local government testing center, health care center, or other testing location 1-3 days before the gathering. Please find a list of MDHHS COVID-19 testing sites here.

Proof of a negative COVID test is not currently required for entry to our venues.

Any individuals inside the venue that are not complying with the guidelines will be asked to leave.

Guests are encouraged to report any concerns to the nearest staff member. If a guest wants to report the concern anonymously, they can text 69050 or 313-513-HELP for assistance.

  • EPA-registered cleaning and preventative products, including electrostatic sprayers, that kill COVID-19 and other pathogens are being utilized throughout our venues to sanitize, disinfect and clean high touchpoint areas at an increased frequency.
  • Areas such as entry points, door handles, countertops, restrooms, seating areas, concession stands, tables and chairs, wheelchairs, etc., are considered high touchpoint areas. To ensure the cleaning and disinfecting of those areas, frequency of cleaning schedules, training and checklists have been enhanced.
  • Hand sanitizer dispensers with CDC-recommended products are readily available at all our venues.

Yes, hand sanitizer is available to guests throughout the venue.

Food & beverage is available for sale during events at multiple concession stands.

Food & beverage is not permitted to be brought into Little Caesars Arena.

Cash2Card Machines are available near PORTAL 8 and inside the XFINITY Box Office.

To limit person-to-person contact, we have installed mobile ticket scanning pedestals. Guests can scan their mobile tickets on the pedestal or tap their phone on the pedestal to enter the venue. Staff will be available to assist guests with this.

Onsite parking at parking garages, structures and lots is optimal for convenient access to our venues in the city of Detroit. Visit ParkDistrictDetroit.com to pre-purchase parking for your event.

Yes, the Team Store is open during Red Wings and Pistons games.

We have worked with public health and medical experts, and government officials, to develop a comprehensive plan that allows us to welcome you back to our venues, and we're operating within the established Centers for Disease Control and Prevention guidelines. In addition, the return to Little Caesars Arena plan was developed in consultation with St. Joe's Medical Experts. Safety is our top priority and is at the center of what we do.

Prior to returning to work, our events staff has been - and will continue to be - trained in role-specific processes to protect guests, performers, participants and other colleagues, including safe interactions, how to enforce safety precautions, the appropriate use of equipment to reduce the risk of COVID-19, how to notify their employer of symptoms, exposure control plans, how to report unsafe working conditions and much more. Prior to reporting to work, colleagues and vendors must complete a health screening questionnaire. Colleagues who do not pass the questionnaire are required to stay home. Partner companies working in our venues during non-event hours are also training their employees to adhere to these expectations.

Guests who are feeling ill are encouraged to immediately visit the venue's First Aid location.

Please call 313-471-7000 for more information.