To help reduce the spread of COVID-19, all colleagues and guests over the age of 2 are required to wear a well-fitting face covering or mask snugly covering the nose and mouth while inside our venues. Guests can wear their own face covering, including homemade or cloth masks, as long as they cover your nose and mouth snugly.
An updated no-bag policy has been implemented, permitting no bags, backpacks, purses or clutches, other than those required for medical reasons or diaper bags, into our venues. Clear bags will no longer be permitted. If you have a bag that you need to bring in for a medical purpose (including diaper bags, breast pumps or other medical devices) please enter Little Caesars Arena via the Huntington Entry NW.
Prior to visiting Little Caesars Arena, guests must complete a health screening questionnaire and present confirmation of the completed form to venue staff prior to entering. If a guest does not pass the health questionnaire, a team representative will contact the guest to discuss ticket options.
Any individuals inside the venue that are not complying with the guidelines will be asked to leave.
Guests are encouraged to report any concerns to the nearest staff member. If a guest wants to report the concern anonymously, they can text LCAHelp to 69050 for assistance.
Yes, hand sanitizer is available to guests throughout the venue.
Food & beverage is available for sale during events at multiple concession stands. Guests can also mobile order during events using the provided QR code.
Food & beverage is not permitted to be brought into Little Caesars Arena.
For your safety we are a cashless venue. Conveniently convert your cash to a VISA card with NO FEES or EXTRA CHARGES. After you insert your cash into the kiosk, the dispensed card will hold the same exact value as the cash you inserted. Your Visa Card can be used to make purchase at the venue and at ANY LOCATION that accepts VISA.
At this time the XFINITY Box Office at Little Caesars Arena is closed. Please visit www.313Presents.com/events or contact us at 313-471-7000 to purchase tickets. Please note that at this time tickets for Detroit Red Wings and Detroit Pistons game are not available for purchase.
To limit person-to-person contact, we have installed mobile ticket scanning pedestals. Guests can scan their mobile tickets on the pedestal or tap their phone on the pedestal to enter the venue. Staff will be available to assist guests with this.
The Detroit Tigers, Detroit Red Wings, Detroit Pistons and 313 Presents continue to monitor the evolving COVID-19 situation as well as the guidance from the local, state and federal authorities and public health experts. If the guidance and requirements are updated or renewed, our policies and plans will reflect that as soon as possible.
Onsite parking at parking garages, structures and lots is optimal for convenient access to our venues in the city of Detroit. Visit ParkDistrictDetroit.com to pre-purchase parking for your event.
Guests can enter via the Meijer Entry SW or via the skybridge on level 2 of the Little Caesars Arena Garage. Guests with medical or diaper bags must enter via the Huntington Entry NW.
At this time, the Team Store at Little Caesars Arena is closed.
The Detroit Red Wings, Detroit Pistons and 313 Presents continue to monitor the evolving COVID-19 situation as well as the guidance from the local, state and federal authorities and public health experts. The plan for fan attendance will hinge on the league and government guidelines, and will be fluid. At this time, 250 fans will be permitted for events inside of Little Caesars Arena.
We have worked with public health and medical experts, and government officials, to develop a comprehensive plan that allows us to welcome you back to our venues, and we're operating within the established Centers for Disease Control and Prevention guidelines. In addition, the return to Little Caesars Arena plan was developed in consultation with St. Joe's Medical Experts. Safety is our top priority and is at the center of what we do.
Prior to returning to work, our events staff has been - and will continue to be - trained in role-specific processes to protect guests, performers, participants and other colleagues, including safe interactions, how to enforce safety precautions, the appropriate use of equipment to reduce the risk of COVID-19, how to notify their employer of symptoms, exposure control plans, how to report unsafe working conditions and much more. Prior to reporting to work, colleagues and vendors must complete a health screening questionnaire and have their temperature checked. Colleagues who do not pass the questionnaire are required to stay home. Partner companies working in our venues during non-event hours are also training their employees to adhere to these expectations.
The seats that are available have been strategically chosen so that they are physically distanced from other groups of seats.
At this time, the restaurants at Little Caesars Arena are closed.
Guests who are feeling ill are encouraged to immediately visit the venue's First Aid location.
We have worked with public health and medical experts, and government officials, to develop a comprehensive plan that allows us to welcome you back to our venues, and we're operating within the established Centers for Disease Control and Prevention guidelines. In addition, the return to Little Caesars Arena plan was developed in consultation with St. Joe's Medical Experts. Safety is our top priority and is at the center of what we do.
In connection with the 2020-21 NHL & NBA season, we have taken enhanced health and safety measures intended to mitigate the risk of exposure to COVID-19. Despite the protocols and requirements the we have put in place, no precautions can eliminate the risk of exposure to COVID-19.
Traveling to and from, visiting, and/or providing services in and around the arena may lead to a risk of exposure to COVID-19. COVID-19 is highly contagious and there is an inherent risk of exposure to COVID-19 in any place where people are present. COVID-19 can lead to severe illness and death. While people of all ages and health conditions have been adversely affected by COVID-19, certain people have been identified by public health authorities as having greater risk based on age and underlying medical conditions. Exposure to COVID-19 can result in being subject to quarantine requirements.
Please do your part by complying with our health and safety rules and let's keep each other safe and healthy.
Please email our Guest Experience team at GuestExperience@olyent.com or call us at 313-471-7000 for more information.
