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Little Caesars Arena A to Z Guide

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Disabled parking spots are available in the Little Caesars Arena Garage, as well as the surrounding Olympia-owned parking lots. These spots are available on a first-come, firstserved basis, at the going event rate.

Little Caesars Arena's address is 2645 Woodward Avenue, Detroit, MI 48201.

For all Red Wings and Pistons games, guests 2 years of age and older are required to have a ticket. Guests under the age of 2 may sit in a ticketed guest's lap. Age restrictions vary for all other events at Little Caesars Arena. For more information, please call 313-471-7444.

There are six ATMs inside Little Caesars Arena, at the following locations:

Street level concourse

Outside PORTAL 2

Between PORTAL 9 and 10

Outside PORTAL 20

Upper concourse

Outside PORTAL 27

Outside PORTAL 49

Outside PORTAL 61

Little Caesars Arena prohibits items such as bags, backpacks and briefcases larger than 14" x 14" x 6" from entering the arena. Hard-sided bags of any kind are also prohibited. Diaper bags and medical bags are permitted. All persons and bags exiting or entering the arena will be subject to inspection. To review the full Little Caesars Arena Bag Policy, please visit DetroitRedWings.com/BagPolicy.

Banners and signs may not obstruct the view of guests. Banners and signs must be hockey, basketball or showrelated and may not contain objectionable subject matter or be commercial in nature. Banners and signs may not be attached to the building or hung over railings. Little Caesars Arena reserves the right to remove any banner at any time.

(1) Banners and signs must (a) utilize only cloth, paper or other light, flexible materials, rather than be comprised of or supported by wood, metal or other hard materials that could be dangerous in a crowded public setting, and (b) not be affixed to or draped over any part of the arena structure.

(2) Banners and signs may be displayed only (a) in areas where they do not obscure advertising, arena signage or impede the operation of Little Caesars Arena, and (b) so as not to unduly obstruct any person's view of the ice surface.

(3) Banners and signs may only be shown (a) prior to the start of the game, (b) during stops in play and (c) after the conclusion of the game.

(4) Banners and signs may not bear a message that (a) is slanderous, (b) is obscene, vulgar or indecent and inappropriate for viewing by children, (c) contains "fighting words" likely to provoke a breach of the peace, (d) contains commercial advertising or commercial product or service identification or (e) is political in nature.

There are a variety of domestic, craft and international beers available at Little Caesars Arena. Craft cocktails are also available throughout the arena. Please ask a staff member for specifics regarding bar options. Some options are listed below:

1701 Pub

Bud Light Bar

Canadian Club Bar

Craft Cocktail Bar

Founders Bar

Goose Island Pub

Jack Daniel's Bar

Labatt Blue Zone

Via Sports Bar Presented by New Amsterdam

Guests are not permitted to carry bottles or containers into Little Caesars Arena at any time

The XFINITY Box Office is on the northeast corner of the arena, off Woodward Avenue. Will Call is located within the Box Office.

Hours:

Monday - Saturday ............. 9:30 a.m. - 6 p.m.

Sunday ................................. Box Office only open for games, events or for event on-sale dates.

Contacts:

Ticketmaster ......................... 800-745-3000

Event Line .............................. 313-471-6606

Group Sales ........................... 313-471-3099

Cameras with detachable lenses under 80MM are allowed into Little Caesars Arena on game days. NO video recorders or flash photography are allowed. Professional cameras are prohibited. Camera policies vary for events, concerts and other shows.

Canadian Currency (CAD) will be accepted and valued at a rate in relation to the United States Dollar (USD).

Little Caesars Arena Main Line

#313-471-7000

Ticketmaster

#800-745-3000

Handicapped Seating/Special Needs

#313-471-7929

Security

#313-471-7000

Lost & Found

#313-471-7460

Suite Services

#313-471-7441

Event Group Sales

#313-471-3099

Detroit Red Wings Tickets

#313-471-7575

Detroit Red Wings Group Sales

#313-471-7574

Detroit Pistons General Information

#248-377-0100

Detroit Pistons Group Sales

#248-377-8660

Guest Experience Department

#313-471-7422

The District Detroit Mobile App, presented by XFINITY, will enhance your Little Caesars Arena and The District Detroit experience with features that include real-time answers to your questions, mobile event tickets and parking passes, express pickup for food and beverages and wayfinding to navigate around The District Detroit and Little Caesars Arena.

Doors for Red Wings and Pistons games open 90 minutes prior to game time. Doors for concerts and general events open 60 minutes prior to the scheduled event time. Door times are subject to change

All guests will be subject to screening upon entry, which in-cludes a walk-through metal detector, handheld wand and bag check.

Family restrooms are available at the following locations:

  • On the street level concourse outside PORTALS 9 and 14, as well as in the mothers room outside PORTAL 20.
  • Three family restrooms are located throughout the Blue Cross Suite Level
  • On the upper concourse outside PORTALS 39/40 and 41/42.
  • On the Michigan First West Gondola Level.

There are two DMC First Aid stations inside Little Caesars Arena. They are located outside PORTAL 20 on the street level concourse, and outside PORTAL 67 on the upper concourse.

There are a wide variety of food options at Little Caesars Arena. We offer arena classics, chicken, a variety of grilled options and Little Caesars pizza throughout both concourses. There are also a variety of pop-up stands. Please ask a staff member for exact locations of certain food items.

United States residents must present a valid Michigan driver's license, state ID card, passport or military ID, which indicates the patron to be at least 21 years of age (expired licenses, damaged licenses and driver's licenses which do not have photos will not be accepted).

International visitors must present a valid passport that shows the patron to be at least 21 years of age (expired/damaged passports or any other form of identification will not be accepted).

Laptops are not allowed in the arena. Tablets are allowed for Red Wings and Pistons games but may not be allowed for all other events. Please call 313-471-7444 for questions regarding the event you are attending.

The arena has seven levels. Two of which are the main concourses. There is public access to every level of the arena, although not in all areas.

Arena Levels:

EL - Event Level

CL - Club Level

1 - Street Level Concourse

2 - Blue Cross Suites

3 - Upper Concourse

4 - Labatt Blue Club

5 - Michigan First Gondolas

Found items are turned into the Guest Services Office outside PORTAL 10 on the street level concourse. Guests may inquire about items at any point during the event. After an event, guests may call the Little Caesars Arena Lost and Found Hotline at 313-471-7460.

Red Wings media credentials can be requested by calling 313-471-7599. You must be an accredited member of the media, on assignment, to be considered for a credential.

Pistons media and press inquiries should be directed to the Public Relations Department at 248-377-0135.

All media credential requests for concerts should be directed to the Olympia Entertainment publicity department at OlympiaPR@OlyEnt.com. All requests received by Olympia Entertainment will be forwarded to the tour publicist/band management and are subject to show policies.

Found items are turned into the Guest Services Office outside PORTAL 10 on the street level concourse. Guests may inquire about items at any point during the event. After an event, guests may call the Little Caesars Arena Lost and Found Hotline at 313-471-7460.

Red Wings media credentials can be requested by calling 313-471-7599. You must be an accredited member of the media, on assignment, to be considered for a credential.

Pistons media and press inquiries should be directed to the

Public Relations Department at 248-377-0135.

For the comfort of nursing mothers, there is a mothers room on the street level concourse outside PORTAL 20. There is also a family restroom inside this area for your convenience

The Red Wings shoot twice on the goal on the south side of the arena (Sections 113-118/PORTALS 8-15).

Olympia Development operates 32 parking facilities within The District Detroit, all within a 10-minute walk to Little Caesars Arena! Little Caesars Arena is partnering with ParkWhiz to help you find the best parking for games and events in The District Detroit! ParkWhiz is an e-parking service that allows users to book a guaranteed parking space before reaching their destination. Book your parking spot today by clicking here or select an option in the map below.

Little Caesars Arena uses a PORTAL system as the primary way for guests to locate their seats. PORTAL signage is located near the seating "portals" or passageways into the arena seating area. There are 82 PORTALS inside Little Caesars Arena.

• PORTALS 1-20 are on the street level concourse.

• PORTALS 21-72 are on the upper concourse.

• PORTALS 73-77 are in the Labatt Blue Club.

• PORTALS 78-82 are in the Michigan First Gondolas.

Look on your ticket for PORTAL and a corresponding number. Each PORTAL provides a unique entry point that leads, in most instances, to two seating sections - one to the left and one to the right. Once you approach your PORTAL, you will see secondary section signage that indicates whether to go left or right. Please Note: PORTAL numbers are included on most tickets.

Blue Cross Suites and Huntington Legends Club do not have PORTALS.

Prohibited items at Little Caesars Arena include, but are not limited to, bottles, cans, liquid containers, coolers, outside food and beverages, weapons of any kind, laser light pointers, flagpoles, air horns and umbrellas. To ensure the safety of all fans, any carry-in parcels may be checked by Little Caesars Arena security.

Individuals who leave the arena during an event will not be granted re-entry.

Ride sharing is available in the North curb lane of the Southbound (West) side of the I-75 Service Drive between Woodward Ave. and Park St.

Smoking is not permitted inside the arena.

Tickets for Little Caesars Arena events may be purchased through the Little Caesars Arena Xfinity Box Office, or through Ticketmaster at 800-745-3000, Ticketmaster.com or any Ticketmaster location. Red Wings tickets may also be purchased through NHL TicketExchange. These sources are the only authorized ticket-selling agents of Little Caesars Arena. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source. Guests must always have their tickets on their persons when attending an event.

Umbrellas are not allowed into Little Caesars Arena.

Guest Services

There are two Guest Service offices located at the:

  • Street level concourse outside PORTAL 10
  • Upper concourse outside PORTAL 67.

These offices are designed to provide information to guests with questions, concerns, or issues during Little Caesars Arena events. In addition, the Guest Services Centers provide assistance to guests with disabilities and/or special needs.

 

 

Team Store

The main Team Store is on Henry Street near the Meijer Entry Southwest. The Team Store can be accessed through the street level concourse or from the street side.

Team Store Hours on Non-Event Days:

  • Monday - Saturday, 11 a.m. - 6 p.m.
  • Sunday, 12 p.m. - 5 p.m.

Team Store Hours on Event Days: Hours of operation subject to change based on event schedules. Additionally, there are retail locations on the street level concourse outside PORTALS 7, 8 and 19.