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The Official Site of the Pittsburgh Penguins

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Gates will open 60 minutes prior for all weekday games. For all weekend games and select weekday games that start later than 7PM, gates will open 90 minutes prior. 

The Jim Shorkey Auto Group parking lots open two hours prior to game time. For additional game day parking recommendations, please click here.

For directions on accessing your mobile tickets via a smartphone, please visit

If you purchased tickets for a Penguins home game but do not have a mobile device, please contact the Pittsburgh Penguins Ticketing Department at 412.642.PENS for assistance. You can also visit the Guest Service window at the DICK'S Sporting Goods Box Office located inside the Highmark Gate on game day. As long as you have a photo ID and a valid Penguins or Ticketmaster account, we can reprint your tickets.

Bags are not permitted in PPG Paints Arena. Exceptions, after inspection, will be made for medical bags, diaper bags and wristlets or wallets no larger than 4" x 6" x 1.5".

For Penguins home games, only small personal still-cameras equipped with 3 inch lens or smaller are permitted. Detachable lenses, camera bags, video, audio and professional camera and recording devices are strictly prohibited in the building.

Small, handheld banners and signs are permitted, providing they are in good taste, as deemed by building management. Signs cannot be commercial in nature or utilize wood, metal or other types of objects for support. They cannot be hung or fastened anywhere in the building or in any way obstruct another guest's view or building signage. Flag poles are strictly prohibited. 

Children under the age of 2 do not require a ticket to attend a Pittsburgh Penguins home game provided they sit on the lap of an adult throughout the game. Any child who has celebrated their 2nd birthday will need a ticket to enter the building.

PPG Paints Arena's Lexus Club offers a buffet-style menu starting 2 hours before game time. Reservations are required and can be made by calling 412.553.8528. Note, you must have a premium seat location (suite, loge or club ticket) or Lexus Club membership to make a reservation.

Guests inquiring about lost items should leave a message at 412.804.7903 with the game date and item description. If the item is located, you will receive a return call. Found items are held in storage for thirty (30) days.

The Penguins Ticketing Department is open Monday through Friday, 8:30 AM to 5:00 PM. On weekend game days, the Ticketing Department can be reached at 412.642.PENS starting at 10:00 AM.

To speak with a Penguins Customer Service representative regarding accessible tickets or exchanges, please call 412.642.1842.

In partnership with, the Pittsburgh Penguins are proud to offer discounted tickets to active-duty, reserve, veteran and retired service members and first responders. For more information please visit For additional programs that support our service members, please click here.

The Penguins are proud to partner with GetGo to offer college students discounted tickets. To sign up for GetGo Student Rush text alerts, text RUSH to 412.534.6266. You can also visit for more info!

Tickets for non-Penguins PPG Paints Arena events are available at To purchase premium seating for concerts, family shows and non-hockey sporting events, please call the Pittsburgh Penguins Ticketing Department at 412.642.PENS.

For more information regarding the Pittsburgh Penguins Foundation's donation process, please click here

PensGear is the official team store of the Pittsburgh Penguins with locations at PPG Paints Arena, the UPMC Lemieux Sports Complex in Cranberry Township and the SouthSide Works. For store hours, please click here. You can also make purchases online at

For a list of Penguins practices open to the general public, please visit the UPMC Lemieux Sports Complex calendar page