UBS Arena, the New York metropolitan area's most anticipated live entertainment venue and future home of the New York Islanders Hockey Club, today announced a long-term partnership with Ticketmaster, the global leader in ticketing, to employ their latest venue and ticketing technology at the arena. The deal also includes five additional Oak View Group (OVG) world-class arenas including Seattle's Climate Pledge Arena, Austin's Moody Center, Coachella Valley Arena in Palm Desert, Calif., Savannah Arena, and Co-op Live in Manchester, England.
UBS Arena is a $1.1 billion multi purpose venue under construction adjacent to the Belmont Park racetrack. The world class entertainment venue, with its timeless and classic design, will bridge its iconic past with today's advanced technology and amenities. In addition to being the new home to the famed New York Islanders Hockey Club, UBS Arena is designed with a sharp focus on music and will create special experiences for both artists and audiences. The state of the art arena, opening in the fall, will deliver an unmatched live entertainment experience with clear sightlines and premier acoustics to even more guests than ever before.
"OVG is setting a new standard for arenas with world class hospitality and state of the art technology. Their portfolio boasts some of the most modern and progressive new venues in the world," said Mark Yovich, president of Ticketmaster. "Through our leading-edge ticketing technology, Ticketmaster will help OVG deliver premium fan experiences for sports fanatics and music lovers."
Continuing a longstanding NHL partnership, Ticketmaster will expand its relationship with the New York Islanders as they make the move to UBS Arena. In addition to serving as the official ticketing partner for the team, Ticketmaster will offer fans a seamless ticketing experience for all UBS Arena events.
"We couldn't be more pleased to partner with OVG at UBS Arena and continue to support our long-time partners the Islanders as they return to Long Island and welcome fans to a beautiful, custom-built facility," said Marla Ostroff, Ticketmaster North America managing director.
UBS Arena will utilize Ticketmaster's digital technology to provide the industry leading tools needed to operate and adapt to the needs of concerts, games, and other events. Ticketmaster's digital ticketing will provide fans with the safest and most seamless experience across their ticket buying journey from the moment of purchase all the way through to entering one of these state of the art venues. This includes offering fans features like instant ticket delivery and transfer right from your mobile device.
"Ticketmaster is the best ticketing system in the world, and we're pleased to offer their industry leading technology at UBS Arena," said Hank Abate, President of Arena Operations for UBS Arena.
Evoking a premium feel across all aspects of the experience, the venue will be equipped with "Ticketmaster Concierge," a contactless box office with the ability to handle all ticketing transactions, account support, refunds, or will-call, while reducing the need for physical interactions between fans and staff. Fans will check themselves into the event through contactless scanners accessing digital tickets on their mobile device, providing faster entry. The venue can also use new capabilities for contactless payment, mobile ordering, and in-venue experiences via the Ticketmaster app. This will provide full autonomy for services like in-seat concessions as well as merchandise pre-order and delivery to dramatically reduce wait times at pick-up windows in the venue and allow fans to enjoy more of the event.
"We know what a strong partner Ticketmaster is when it comes to bringing the premium ticketing experience to fans, and we look forward to partnering with them to bring the biggest artists to UBS Arena," said Tom Pistore, President of Commercial Operations for UBS Arena.