Sharks365 Buy Back Program

FAQ's
Who is eligible to participate in the Buy Back Program?
The early renewal opt in opportunity is available to Sharks365 members who are in the final year of their multiyear contract during the 2025-26 season.
How many games can I sell back to the team as part of the Buy Back Program?
All eligible Sharks365 Members who opt into the Buy Back Program as part of their membership renewal can return season tickets on account for up to five (5) 2025-26 regular season home games.
Where can I view my variable member rate for the games I’m returning?
Your variable member rate for all 2025-26 regular season home games can be found by:
Logging into Account Manager
Selecting “Invoice” on the dashboard
Selecting “2025-26 Invoice”
Clicking “Print” in the top right corner of the page
What tickets can be returned as part of the Buy Back Program?
Tickets that are part of your original Sharks365 membership package and that are still on account for any of the following games can be returned as part of the Buy Back Program:
December 16 – Flames
December 18 – Stars
December 20 – Kraken
December 31 – Wild
January 3 – Lightning
January 6 – Blue Jackets
January 10 – Stars
January 11 – Golden Knights
January 23 – Rangers
February 26 – Flames
February 28 – Oilers
March 1 – Jets
March 3 – Canadiens
March 6 – Blues
March 7 – Islanders
March 19 – Sabres
March 21 – Flyers
March 30 – Blues
April 1 – Ducks
April 2 – Maple Leafs
April 4 – Predators
April 6 – Blackhawks
April 8 – Oilers
April 11 - Canucks
What can my Buy Back Program credit be used for?
All Buy Back Program credit must be applied to the balance due for your 2026-27 Sharks365 membership.
When will my Buy Back Program credit be applied to my 2026-27 Sharks365 membership invoice?
Sharks365 Members who pay in full for their 2026-27 membership will see the credit reflected on their balance as of March 1, 2026, whereas Sharks365 members participating in our interest-free 12-month payment plan will see the credit applied to the balance due ahead of the July 1, 2026 payment plan installment.
In addition to the Buy Back Program credit, I have other account credit on file – can that also be applied to my 2026-27 Sharks365 membership?
Buy Back Program credit is eligible to be applied to 2026-27 memberships. All other account credit will expire at the end of the 2025-26 regular season. For information on how to apply your existing account credit, please visitour Ticket Exchange webpage.
Can I get a refund for the games I’m returning instead of rolling over the Buy Back Program credit?
Buy Back Program credit can only be applied to the cost of your 2026-27 Sharks365 membership and is not eligible for refund or to be used on other products.