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The Official Site of the Detroit Red Wings

Mobile Ticketing

Your smartphone is your ticket


To protect our valued fans from fraudulent and counterfeit tickets, the Detroit Red Wings are introducing Mobile Tickets as the primary method of entry to Little Caesars Arena for the 2018-19 season.

Mobile Ticketing is the most convenient method of arena access, allowing fans to use your smartphone as your game ticket, with a unique QR code that can be scanned from your screen. It's that easy!

 



Instructions

Watch the video tutorial or view the step-by-step guides




FAQs

If you have any additional questions about Mobile Tickets, please contact the Ticket Sales and Service Office at 313.471.7575 or email SeasonTickets@Hockeytown.com

Mobile tickets are the safest, most convenient and flexible way to receive and manage your tickets while increasing protection against fraud. You may quickly and easily enter Little Caesars Arena using your smartphone while reducing the risk of forgotten, lost, stolen or counterfeit tickets. In addition, you can manage, transfer and/or sell your Detroit Red Wings tickets at any time.

Managing tickets through the respective mobile platforms is free. There are no costs to view, transfer or donate your Red Wings tickets.

Yes. You can always access your tickets in your Red Wings account manager via your smartphone's Internet browser at any time.

No. The "print-at-home" functionality in Ticketmaster.com and Red Wings account manager will no longer be available for any Red Wings or Pistons games at Little Caesars Arena. You may simply transfer or sell your tickets through Ticketmaster at any time.

If you don't have access to a smartphone, please call the Little Caesars Arena XFINITY Box Office at 313-471-7929 in advance or visit the Box Office on game day to get your tickets.

Tickets viewed on a smartphone will have a square QR code along with the regular ticket information - game date and time, portal, section, row and seat.

Full season ticket holders will receive a commemorative printed ticket to celebrate the upcoming season. Game tickets will be loaded into season ticket holders' online Ticketmaster account at the end of August.

Transferring tickets is a simple process on your smartphone:

  • Log in to your account and tap on your order to view tickets
  • Click the "Send" button (event eligibility may vary)
  • Select the tickets you'd like to transfer
  • Enter your recipient's first and last name, email address and an optional note*
  • Click the "Send" button

*Those receiving a ticket transfer must have an account. If they do not have an account, they can easily create one when they accept the tickets.

Selling a ticket is similar to transferring a ticket, with a few additional steps:

  • Log into your account and tap on your order to view the tickets
  • Click the "Sell" button (event eligibility may vary)
  • Select the ticket(s) you'd like to sell • Price your ticket(s) to sell
  • Select which payment method you'd like to receive your funds
  • Review listing and complete
  • If your tickets are sold, we automatically notify you via email. To check on the status of your posted tickets, just log into your account
  • Log into your account and tap on your order to view the tickets
  • Click the "Edit" or "Remove" button
  • Select the ticket(s) you'd like to Edit or Remove
  • Review and complete

Yes. Once you select the event you're attending, you will be able to view all your tickets by swiping left or right. We recommend transferring your tickets in advance to your friends and family so each person can scan their ticket when they enter.

No. Screenshots of tickets will not be accepted. You can access your tickets from The District Detroit App or on your phone's browser.

Yes. You may view barcodes on your mobile device or transfer tickets online up to the start of a Red Wings game. We recommend viewing and saving your tickets to your phone's wallet in advance, in the case of unexpected WiFi or signal interruptions.

Please visit the Little Caesars Arena XFINITY Box Office to have your tickets printed. You will need to present a valid photo ID that matches the name on your account.

On the login screen, click "Forgot Password?" then enter the email address associated with your account. Once you submit, check your email to reset your password.

If you purchased tickets for a relative, friend or client, simply transfer your tickets to them. Click the "Send" button within the order and enter the recipient's information. After the transfer is sent, the recipient will receive an email notification to accept their tickets. Once accepted, the tickets will appear in the recipient's Red Wings account.

The recipient must have a Red Wings account to accept a ticket transfer. If they do not have an account, they can easily create one when they accept the tickets.

Please note: Once the ticket transfer has been accepted, the tickets in your account are no longer valid and you will not be able to get into the event with those tickets.

If all members of your party are present at the time of entrance, you may enter Little Caesars Arena with one smartphone. The ticket holder can access multiple tickets on their phone and swipe to scan each ticket. We recommend that you transfer tickets to your friends and family prior to the event for easy access into Little Caesars Arena.

You may only cancel the ticket transfer if the tickets have not been accepted by the recipient. If they have been accepted, you will not be able to cancel and the recipient must transfer the tickets back to you. Once canceled, you may re-send the tickets to the correct email.

While complimentary wireless access is available at Little Caesars Arena and in The District Detroit, we encourage you to download the tickets to your supported device before heading to the event.

Tickets may be transferred up to and throughout a Red Wings home game. Once the ticket is scanned at the gate, however, it will no longer be available for entry into Little Caesars Arena.

The Detroit Red Wings and Little Caesars Arena use the highest security measures available to ensure that your personal information is protected. No one can view or access your credit card or driver's license numbers, or account password.

If you have any questions, please directly contact a representative in the Detroit Red Wings ticketing department. We're happy to help.