The Box Office is located at street level at the West Entrance of Joe Louis Arena, on the corner of Jefferson Avenue and Steve Yzerman Drive. On select game nights, a second Box Office location at the top of the Gordie Howe Entrance stairs will also be open for ticket sales.
Will Call is located in the Joe Louis Arena Box Office. Guests may leave tickets at the Will Call window, however, Joe Louis Arena cannot accept responsibility for unclaimed tickets. A picture ID is required to pick up tickets and tickets will only be released to the person whose name appears on the Will Call envelope. Tickets purchased through Ticketmaster, by phone or over the internet, are available for pick-up two hours prior to the event start time.
Winter Hours: (From Labor Day through May) Monday-Saturday, 10 a.m. to 6 p.m. The box office is closed the Memorial Day weekend (Saturday-Monday).
Please note, the box office will be closed in observance of the following holidays:
From June through Labor Day, Monday-Friday, 10 a.m. to 6 p.m. Hours are extended for Joe Louis Arena events and games. The Box Office will have Saturday and Sunday hours if an event or game is taking place. Please contact 313.471.7000 for additional information. Tickets for upcoming events at Joe Louis Arena, Cobo Arena, the Fox Theatre, Sound Board and City Theatre are on sale at the Box Office window located on the concourse behind Section 101 through the second period of all home games. Tickets may be purchased using cash, Visa, Mastercard, Discover and American Express.
Refunds or exchanges are not available for any game for any reason.