Before you take off for the game, please be advised of the following operational, health and safety protocols currently in place at American Airlines Center:
Bag Policy: Wristlet, clutch or wallet 4.5x6.5 allowed at all entrances. Purses no larger than 14x14x6 will be allowed at designated X-ray entry points. No backpack or large totes allowed. Remote Bag Check at Comerica Garage (formerly Silver Garage) will be available for fans who need to check bags that are too large.
Re-Entry Policy: Re-entry is not allowed at any event at the American Airlines Center. For certain situations such as medical needs, re-entry can be approved by the Guest Services Supervisor at the door.
Smoking Policy: Guests can smoke at JD Patio and ULTRA Club Patio. No smoking areas will be located on Platinum level. All guests must be re-screened prior to entry back into the building.
Cashless Transactions: Be sure to bring your debit/credit card to AAC for cashless transactions. No cash will be accepted.
For more information, please click here for our 2021-22 health and safety protocols.