What games are included with each monthly pass?
Each month's payment give you access to the games included for that particular month (see monthly calendar), which means your February payment will apply to all of the games listed above and your March payment will apply to the March games, which will be announced soon.
Will my pass automatically renew?
Yes, your pass will automatically renew on March 1 to ensure you have uninterrupted access to the games. If you wish to opt out of the automatic renewal, you can do so on or before 5PM Thursday, February 27, 2020.
How do I opt out if I don't want my Breakaway Pass to auto-renew?
To discontinue your pass for March, you will need to opt out via our online form or by calling 408-999-5757 by 5PM Thursday, February 27, 2020.
Step 1: Purchase your Pass online, by clicking "Subscribe Now" above.
**Available for California residents only.
Step 2: Register your Pass - You will receive an email confirmation and registration instructions from the Sharks, but you can follow the steps below to register your pass as well.
Step 3: Access your tickets 2 hours prior to puck drop each game.
Step 4: Scan into the game using the barcode.
Step 5: Enjoy the game and GO SHARKS!
*Quantity of passes sold and tickets redeemed per game are subject to availability.
What does the Pass include?
The pass includes access to eight (8) Sharks games. Your seat location will be randomly assigned to you 2 hours prior to puck drop. NOTE: The Account Holder must be within 2 miles of SAP Center to view assigned tickets.
How many passes can I buy?
You can buy up to four (4) passes per account. To guarantee that the seats will be grouped together, all passes must be purchased in one transaction.
If I buy a pair of passes, how can my guest get his/her ticket for the game and seat assignment?
All barcodes and seat assignments will be delivered to the phone that registers the pass. For example, if you purchase two passes, the barcodes and seat locations for both will be delivered to your phone. Because you will have both passes on your mobile device, you and your guest will need to arrive at SAP Center together.
Do I get a discount if I buy more than one pass?
All passes purchased are only $69 each per month, which is a great deal!
Can I bring different people with me to each game?
Yes! You are welcome to bring any guests you wish with you! The one person that must attend all of the games is the pass purchaser as all barcodes and seat assignments will be delivered to and accessible only through his/her mobile device.
Can my seat be next to a friend who also purchased the Pass?
We can only guarantee seats together for passes purchased in one transaction.
Are there any games in February excluded from the Pass?
Yes. The games on 2/1 (TB) and 2/29 (PIT) are excluded; however, tickets can still be purchased to one or both at sjsharks.com/tickets.
Can I get a refund for unused tickets?
All pass purchases are non-refundable and non-transferrable.
How will I know where my seats are located?
Seat locations will be randomly assigned 2 hours prior to puck drop. At that time, all pass purchasers will receive a text message that includes a link confirming the assigned seat location for that game. Because seat assignments are random, your location will vary from game to game.
How do I access my actual game tickets?
After confirming your seat location via text on each gameday, all Pass tickets can (and should) be managed digitally through the Sharks + SAP Center app, which can be downloaded from the Apple Store or Google Play. Within the app, you will also have the option to upgrade your seats for that game if you wish!
Can I sell my tickets for games I cannot attend?
No. Tickets are non-transferrable and you will not have the ability to resell on the secondary market.