Main Features
Video Tutorials
Navigating the App: Parking
Find out how to use the app to reserve, purchase, and access parking for events at Climate Pledge Arena.
Navigating the App: Ticketmaster
See how to login to your Ticketmaster account and access your tickets to events at Climate Pledge Arena.
Navigating the App: Transit
See how to access your free transit pass to Kraken home games.
FAQ
What is the Seattle Kraken app, and why should I use it?
It is the official mobile app of the Seattle Kraken. A true "fans first" app, it provides several features that will make Seattle Kraken games and events at Climate Pledge Arena an incredible experience.
Features include:
- GAME TICKETS: All game/event tickets are accessed using the app. There is full integration with Ticketmaster, allowing fans to buy, sell, and transfer tickets at the tap of a button. Tickets can also be added to device wallets, attached to lock screens, and brought up quickly for rapid entry to the arena.
- LIVE GAME STATS: Follow Kraken games with our live stats that take you beyond the score.
- TRANSIT PLANNING AND PASSES: The app is your digital transit pass, providing each Seattle Kraken ticket holder with a free ride to the game on buses, light rail, and ferries.
- EVENT PARKING: Discover and reserve parking both close to the arena and the Westlake Monorail station for an easy return trip home.
- EXCLUSIVE CONTENT: Get the latest news on both the Seattle Kraken and Climate Pledge Arena - keeping you closest to the action.
- MOBILE MERCHANDISE ORDERING: Order ahead and skip the line at The Lair!
How do I get started with the app?
How can I manage my tickets using the app?
The mobile app integrates with Ticketmaster so fans can manage their season tickets and single event tickets, with all the confidence they would expect if they were using Ticketmaster directly. Fans can also use the app to enter events at Climate Pledge Arena by scanning their digital ticket.
Ticketmaster integration includes a dashboard that can be used to manage season or single event tickets. Fans can also re-list their tickets on the Ticketmaster resale market from within the app, which will allow Seattle Kraken fans on the season ticket waitlist the first opportunity to purchase. Fans who choose to re-list their tickets can feel safe in knowing Kraken fans will be in the stands instead of rival fans.
Before entry to the arena, fans can optionally save their tickets to their Apple Wallet or Google Pay.
Finally, fans can use the Seattle Kraken app to do every function for any event at Climate Pledge Arena - not just Seattle Kraken events.
What type of content will be available in the app?
Designed to provide unique updates for fans, the content in the app will help fans gather insights into players, the game, and upcoming artists. More specifically, fans can expect:
- Exclusive game analysis - pre-game analysis, line-ups, in-game highlights, updates on player statuses, and post-game summaries
- Live game stats - look beyond the score
- No-delay radio feed - tune in to KJR's radio broadcast of the game while in your seat at Climate Pledge Arena
- Team information - get to know the players for the Seattle Kraken and stay up-to-date on all news and statistics
- Event announcements - be the first to know about new concerts and other events coming to Climate Pledge Arena
Will the Seattle Kraken app store my credit card info?
No, the app will never directly store credit card information.
How can I ensure security?
All transmission of sensitive information such as login credentials is always done over a secure connection using established industry security best practices and workflows.
How will the app improve the parking experience?
For all events at Climate Pledge Arena, fans can book parking ahead of time. The app will:
- Display all parking lots available to event goers on a map with availability and pricing information.
- Allow fans to reserve before arrival to the arena in their chosen parking location.
- Allow fans to transfer or cancel their parking reservations if they will not be attending the event.
- Generate a parking pass that can be easily scanned at any of the aforementioned lots.
How can ticket holders access their free transit pass?
Seattle Kraken game tickets come with a free public transit pass to and from the arena on King County Metro buses or Water Taxis, Sound Transit buses or light rail trains, the Seattle Streetcar, or the Seattle Monorail.
All fans with tickets to a Seattle Kraken game will be able to generate their free public transit pass using the app. The pass generated will be shown to drivers or scanned in if used for the Monorail.
How do I delete my account?
To delete your account with the Kraken Mobile App, follow the below steps:
- Open Kraken Mobile App
- Tap the hamburger menu in the upper left corner
- Tap "Account Info"
- Tap "Delete Account"
This will delte your account for the Kraken Mobile App and can't be undone. Your Ticketmaster account will not be affected. Please allow up to 30 days for your account to be deleted. You will be notified at the email address associated with your account when the process is complete.
Delete Your Account
