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The Official Site of the Winnipeg Jets

DIGITAL TICKETING

The Winnipeg Jets are pleased to announce a more convenient way to manage your seats.

Beginning with the 2018-19 season, digital tickets will become the universal method of delivery through Winnipeg Jets Account Manager, replacing PDF's and print at home option. You and your guests will no longer need to print tickets in order to access Bell MTS Place for Winnipeg Jets Hockey Games.

Digital ticketing provides a safe and convenient way to access Bell MTS Place and distribute your seats to friends, family and others. Many businesses and industries have transitioned to mobile platforms including banking, ordering groceries, travel and adding your Winnipeg Jets tickets to the list is a natural fit.

 

Digital Ticketing Benefits:

  • CONVENIENT: Manage, transfer, donate or sell your tickets from anywhere using a mobile device
  • IMPROVED CONTROL: Improved control and distribution when sharing tickets.
  • EASY ACCESS: Allows for quick and easy entry to the Bell MTS Place
  • PROTECTION: Eliminates counterfeit or stolen tickets; Reduces the risk of lost or forgotten tickets
  • ECO-FRIENDLY: Reduction in paper by printing less paper

 

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Managing Your Account

Visit the following pages for more information on managing your season seats:

 


 

Digital Ticketing FAQ's

Digital Ticketing is the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud and lost or stolen tickets. Digital Ticketing brings your event(s) into an account to help you manage your seats more conveniently while providing you additional distribution options.

Similar to banking, ordering groceries and travel, using your smart phone as access provides a multitude of options to enhance your game experience.

Benefits:

  • CONVENIENT: Manage, transfer, donate or sell your tickets from anywhere using a mobile device
  • IMPROVED CONTROL: Improved control and distribution when sharing tickets.
  • EASY ACCESS: Allows for quick and easy entry to the Bell MTS Place
  • PROTECTION: Eliminates counterfeit or stolen tickets; Reduces the risk of lost or forgotten tickets
  • ECO-FRIENDLY: Reduction in paper by printing less paper
  • UP-TO-DATE: Allows Bell MTS Place to instantly provide updates or changes to events for the individuals attending the event - Traffic updates, Time Changes etc.

Yes. Most professional sports venues have the ability to provide digital tickets for patrons. Many have led the way to eliminating the ability to print tickets; specifically, in the National Hockey League - Toronto Maple Leafs, San Jose Sharks, Vegas Golden Knights, Minnesota Wild and Washington Capitals have eliminated Print-At-Home tickets (PDF).

No. Print-At-Home tickets (PDF) are no longer an option moving forward. Access to Bell MTS Place events will require a Smart Phone to enter the building. For the 2018-19 Season, Winnipeg Jets Season Seat Holders will continue to receive a Jets Pass Card to keep in their wallets for additional access to their Season Seats.

  • Visit www.winnipegjets.com.
  • Select Manage My Account.
  • Log in to your Jets Account using your email address and password associated to your account.
  • Click on the game you wish to manage your tickets for.

Bell MTS Place is a Payment Card Industry (PCI) compliant venue, providing you the highest available security to ensure that your credit card and account information is well protected. For any questions or concerns pertaining to consumer privacy, please visit https://www.nhl.com/jets/info/privacypolicy

Bell MTS Place offers complimentary WIFI, within the venue, so a data plan is not required to scan your tickets. To expedite the process at the gates we encourage you to preload your seats to your phone (Apple Wallet - iPhone; Google Pay - Android) prior to arriving at Bell MTS Place.

We ask that you proceed to the Bell MTS Place Box office at the Portage & Donald Entrance or at the upper South location in front of the Entrance to the 300 Level of Bell MTS Place if you need assistance with accessing your seats. In addition, Bell MTS Place staff are readily available to assist you on-site with any last-minute ticket support needs. If this occurs prior to arriving at Bell MTS Place you can always reach us by phoning our office Monday to Friday from 8:30am to 5:00pm at 204-926-5790 or email at ticketservices@winnipegjets.com.

No, screenshots are not valid tickets for entry and you may be denied entry and redirected to the Box Office for assistance.

A mobile ticket must be displayed either within the app, the mobile website or within your phone's Apple/Android wallet to be provided entry.

We recommend your screen brightness be turned up to 100% for best scanning ability. Additionally, Bell MTS Place Representatives at either Box office are readily available to assist you on-site with any last-minute ticket support needs.

Your tickets are accessible to manage, view and transfer any time leading up to your event. The barcode for entry will become active within 48-hours prior to your event and is only required when scanning through the entry gates upon arrival.

Yes, you can have multiple tickets on one phone. You will simply be required to enter Bell MTS Place with your entire group. For the best experience, the recommendation is to always transfer the individual tickets to each attendee. As a last resort, Bell MTS Place Representatives at either Box office are readily available to assist you on-site with any last-minute ticket support needs.

The recommendation is that you transfer each individual attendee their ticket prior to attending the event.

Yes, to provide secure access to tickets all ticket holders require an account, however, you can send a ticket to them before they create an account - all you require is their valid email address to begin the sending process. Upon receipt of the ticket transfer via email, the recipient will be prompted to create an account during the acceptance process.

Yes, ticket transferring is available for all tickets in your account that have not already been scanned into the venue. However, you cannot post tickets for resale after the event has begun.

Yes. Seats that have previously been sent to, and you have claimed them, are eligible to be sent to another person. Please follow this Forwarding Your Seats Link to find out more..

If you would like to donate your seats for a select game to a charity event or wedding social mobile ticketing is far safer and more convenient than with physical tickets. We recommend that you send your tickets via Account Manager to the event organizer in advance of the event. They will be able to access the tickets and immediately transfer them to the silent auction winner following the event.

For silent auction display purposes, we have created a ticket donation template for the auction/event organizer to fill out and display at their event. Please contact our Account Services Team directly at 204-926-5790 or email at ticketservices@winnipegjets.com for more information.

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