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YOUR PHONE IS YOUR TICKET! All fans are required to enter Blackhawks home games at the United Center using a mobile ticket. No printouts or screenshots will be accepted at entry gates. 

 

Mobile Tickets can be accessed through the new Chicago Blackhawks mobile app, presented by ServiceMaster Recovery Management (SRM). Season ticketholders and single-game buyers through Ticketmaster can easily purchase, access, manage and scan mobile tickets at the arena through this centralized hub to Blackhawks gameday!

 

You can find full instructions below, but we strongly recommend fans follow these important tips:

  • Complete your app profile and connect your Ticketmaster account prior to gameday 
  • Add your ticket(s) to your phone's digital wallet before arrival to avoid any connectivity issues
  • Transfer each person in your party their own ticket to streamline entry 
  • Don't forget to charge your phone battery before heading to the arena!

 

Get the App & Log In

Download the App

Download the Chicago Blackhawks mobile app in either the Apple App Store or Google Play Store.

Log In or Create an Account

Log in to your Blackhawks app account, or create one and follow the prompts to complete your profile if you are a new user.

Access Your Tickets

Tap "Tickets" on the bottom of the home screen, then select "Manage My Tickets."

If you have suite tickets, please select "Manage My Premium Tickets" instead.

Link Your Ticketmaster Account

Log in to the Blackhawks Account Manager or Ticketmaster account associated with your Blackhawks tickets by following any prompts to allow access.

View Tickets

Tickets in My Events

Once you have linked your Blackhawks Account Manager or Ticketmaster account, tap the game you want to view. If you have purchased a parking pass, you will also see those here.

My Tickets

You will now see each of your tickets. We encourage you to add your ticket(s) to your device's wallet ahead of time to avoid connectivity issues as well as transfer each of your guests their individual ticket for ease of entry.

If you are already at the arena's entry gates, tap "View Barcode" to display your ticket.

Ticket in Wallet OR Ticket w/ Barcode

Present your ticket at the gate to be scanned for entry. If you have multiple tickets, swipe right to scan additional guests in.

If your ticket is in your device's wallet, you will NOT see a barcode. Simply hold your device near the scanner for entry.

If you have not added your ticket to your device's wallet you WILL see a barcode to be scanned upon entry.

Send Tickets

My Tickets

Find the game for which you want to send someone else their ticket.

Within that game ticket screen, tap the "Transfer" button.

Select Seats to Transfer

Select the seats you want to send then tap "Transfer To" at the bottom of the screen.

Transfer To

Select a recipient from your contacts or manually enter your recipient's information to transfer the ticket(s).

Tap "Transfer Ticket(s)" to complete the transfer.

Accept Transfers

Email

If you received the ticket(s) via email, click on "Accept Tickets". We recommend doing this on your smartphone to easily add the tickets to your device's wallet within the same session.

If you received the ticket(s) via text message, click on the link.

Sign In

Sign in to your Blackhawks Account Manager or Ticketmaster account to accept your ticket(s).

Please note: the email address the tickets were sent to must match the email address on your or Blackhawks Account Manager or Ticketmaster account to claim your tickets.

Accept

Click "Accept" to complete receipt of the transfer, then add your ticket(s) to your device's wallet ahead of time to avoid connectivity issues.

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You can also view your tickets and/or retrieve them at a later date in the Chicago Blackhawks mobile app. See instructions above to get the app and view tickets.

Sell Tickets

My Tickets

Find the game for which you want to sell your ticket(s).

Within that game ticket screen, tap the "Sell" button.

Please note that not all tickets are eligible for resale, in which case the "Sell" option will not be shown.

Select Seats to Sell

Select the seats you want to sell then tap "Set Price" at the bottom of the screen.

Price Your Ticket

Enter the price at which you wish to list the tickets, then tap "Payout Method".

Payout Method

Choose how you would like to receive payment for the sale, then tap "Sell Ticket(s)" to complete your listing.

Mobile Ticketing FAQ

You can access your tickets through the Chicago Blackhawks mobile app, which can be downloaded for free in the Apple App Store or Google Play Store. Please visit our Mobile Ticket Guide for step-by-step instructions on how to easily view your tickets, send them to other guests, accept a transfer and more.

Don't forget to charge your phone battery before heading to the arena, and we strongly recommend adding your ticket(s) to your phone's digital wallet before arrival to avoid any connectivity issues upon entry!

Yes! You can link your Blackhawks Account Manager or Ticketmaster account with the Blackhawks mobile app to centrally manage your tickets alongside other gameday experiences and guides. Alternately, you can access your Blackhawks Account Manager or Ticketmaster via your mobile web browser.

No, mobile tickets are required for entry at United Center gates. Printed PDFs will no longer be accepted.

No. Mobile tickets will feature a rotating barcode when opened through the Blackhawks mobile app or emit a signal if opened through your device's digital wallet. As a result, screenshots will not work for entry into the arena.

Yes. Once you tap on the desired game, you will be able to swipe through your available tickets.

Don't forget, your entire party needs to enter at the same time if you choose to keep all tickets on one phone. We recommend transferring each person in your party their own ticket to streamline entry at the gates.

Please view our Mobile Ticket Guide for detailed instructions. The process for transferring tickets has not changed, but recipients are now required to present their ticket on a mobile device for entry. Make sure to communicate in advance with your intended recipient to make sure they have a smartphone device and that you know the email address associated with their Ticketmaster account to accept and view tickets.

A reminder that screenshots are not an approved method for the transfer of tickets and will not work for entry into the United Center.

If you have purchased tickets and do not have access to a smartphone, please contact the Blackhawks Ticketing Team at Tickets@Blackhawks.com or 312-455-7090 with your Ticketmaster confirmation number for assistance.

If you are having trouble with your device, we encourage you to visit the United Center Box Office located on the East side of the arena on gameday. Please have a valid ID for the name on the account.

Yes, suite ticket holders must enter with a mobile ticket. Premium Seating tickets can also be accessed through the Chicago Blackhawks mobile app. Simply select "Manage My Premium Tickets" and then follow the same process as outlined in our Mobile Ticket Guide.

Yes, you can still donate tickets to the USO of Illinois in support of local veterans and active military members via your Blackhawks Account Manager on desktop or mobile web browser only. The donation window closes 72 business hours prior to each game.