New for the 2018-19 season, the Penguins Weekday Flex Pass includes 10 or 20 virtual vouchers that can be redeemed for tickets to select weekday games in 2018.
How It Works:
Which games are available with my Penguins Weekday Flex Pass?
When will I be able to start managing my Penguins Weekday Flex Pass?
Your Penguins Weekday Flex Pass will be available within 24 hours of purchase. When you download the Penguins app, make sure to use the same email address used for your Pass purchase to create your account. Once inside the app, click 'Weekday Flex Pass' under the Tickets section or redeem your vouchers by clicking HERE.
If I use all of my Penguins Weekday Flex Pass, can I buy more?
Yes, you can purchase additional "passes" (minimum of 10 passes) by clicking HERE.
Is there a limit to the number of Penguins Weekday Flex Pass I am allowed to redeem per game?
Yes, you can redeem up to 10 passes per game.
Once I activate my Penguins Weekday Flex Pass, can I upgrade my seats?
Yes, once you receive your digital tickets and enter the venue, you can upgrade your tickets by clicking the Upgrade Your Game button in the Tickets menu of the Penguins app. Upgrades subject to availability.
Which phones are supported?
The Pass is supported by iPhone and Android devices. The Penguins app must also be downloaded for use of the Pass.
Why do I need to use an iPhone or Android phone?
The Penguins Weekday Flex Pass is a mobile-only program. There are no printed tickets. Admission to PPG Paints Arena and seat assignments will be managed through the app.
Are Penguins Weekday Flex Pass tickets refundable?
We're sorry, all purchases are non-refundable.
How do I get into PPG Paints Arena with my Penguins Weekday Flex Pass?
Your ticket for all games can be found in the Penguins app. Download the Penguins app, then tap Weekday Flex Pass under Tickets. Login with the email address you used to purchase the Pass. This will provide you with a digital barcode that you can use to scan for admission into PPG Paints Arena.
How does my guest scan into PPG Paints Arena?
All barcodes will be under your login inside the Penguins app. You and your guests will need to arrive to PPG Paints Arena together, or you can transfer a pass to your friend(s) via email. If you want to transfer a pass, simply tap the "Transfer" button at the bottom of a pass and enter your friends email address. The recipient will receive an email from email@example.com and they will have to accept the transfer by clicking the link in the email from their mobile phone. They will then use this pass to scan into PPG Paints Arena.
Am I guaranteed a seat for every game with the Penguins Weekday Flex Pass?
Seating is based upon availability.
NEED ADDITIONAL HELP?
Submit a ticket at https://www.expapp.com/contact at any time to receive a timely support response.