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Sending Your Seats

Your Winnipeg Jets Account allows you to electronically SEND seats to friends, relatives, Share Partners or clients up to game time.

Your Primary Account Holder Jets Pass carries a barcode that is valid for each game of the regular season. During the digital transfer the barcode is cancelled only for the games you have selected, and new barcode information is issued digitally to your recipient. The recipient receives a notification email with a link to login to Winnipeg Jets Account Manager to accept tickets using either a desktop computer or their mobile device.

You can SEND as many games as you wish and keep all of the remaining games valid on your Jets Pass. If your recipient declines the offer, the barcode on your Jets Pass is reactivated. To cancel a pending Forwarding offer, please follow the steps outlined below under Cancelling A Pending Offer.

We strongly encourage you to SEND your tickets when giving them away for the following reasons:

  • The Winnipeg Jets will have the ability to communicate and service the intended patrons of each game.
  • The recipients of your tickets will have ownership and control over their tickets. This will allow them to SEND again to someone else, and SELL on Winnipeg Jets SeatExchange should the need arise.
  • The Primary Account Holder will have a transaction activity record of who owns/used all of their seats throughout the season.

 

Sending Seats on a Mobile Device

  1. Open the NHL/Winnipeg Jets App
  2. Scroll down and click on Manage My Account.
  3. Log into your Winnipeg Jets Account Manager using your email address and password.
  4. Select the game you wish to manage.
  5. Tap Send
  6. Tap to choose specific seat locations, then tap Send to confirm.
  7. Enter the recipient's details, including any optional message and tap Send.

Sending Seats on a Desktop Computer

  1. Visit www.winnipegjets.com and select Manage My Account
  2. Log into your Winnipeg Jets Account Manager using your email address and password.
  3. Select the game you wish to manage.
  4. Click Send.
  5. Click to choose specific seat locations, then click Send to confirm.
  6. Enter the recipient's details, including any optional message and click Send.

Sending Multiple Games on a Mobile Device

  1. Open the NHL/Winnipeg Jets App.
  2. Scroll down and click on Manage My Account.
  3. Log into your Winnipeg Jets Account Manager using your email address and password.
  4. Select the Menu button in the top left corner.
  5. Select Tickets.
  6. Tap the multiple icon in the top left corner.
  7. Select the games you wish to send and tap Transfer Tickets.
  8. Select the seats for the games you are sending and tap Choose Recipient.
  9. Choose a recipient or enter a new recipient's details, including any optional message and tap Transfer Tickets.

Sending Multiple Games on a Desktop Computer

  1. Visit www.winnipegjets.com and select Manage My Account
  2. Log into your Winnipeg Jets Account Manager using your email address and password.
  3. Select the game you wish to manage.
  4. Click Tickets.
  5. Click the multiple icon in the top left corner.
  6. Select the games you wish to send and click Transfer Tickets.
  7. Select the seats for the games you are sending and click Choose Recipient.
  8. Choose a recipient or enter a new recipient's details, including any optional message and click Transfer Tickets.

Electronically Sending Your Tickets at the Will-Call Window

If sending is not an option (your recipient does not have an email address or mobile phone), you may have your tickets left for your recipient at the Will-Call window at Bell MTS Place, at the North Box Office located at Portage Avenue at Donald Avenue. Individuals picking up tickets from Will-Call will be required to present valid government issued photo ID. The Box Office opens 90 minutes prior to game time.

  1. Log into your Winnipeg Jets Account Manager using your email address and password.
  2. Select the game you wish to manage.
  3. Click Send.
  4. Click to choose specific seat locations, then click Send to confirm.
  5. Enter the name of the recipient and use the email address willcall@winnipegjets.com and click Send.

Cancelling a Pending Offer on a Mobile Device

  1. Open the NHL/Winnipeg Jets App
  2. Scroll down and click on Manage My Account.
  3. Log into your Winnipeg Jets Account Manager using your email address and password.
  4. Select the game and seat(s) you wish to manage.
  5. Tap Edit/Manage.
  6. Tap Reclaim.

Cancelling a Pending Offer on a Desktop Computer

  1. Visit www.winnipegjets.com and select Manage My Account.
  2. Log into your Winnipeg Jets Account Manager using your email address and password.
  3. Select the game you wish to manage.
  4. Tap Edit/Manage.
  5. Tap Reclaim.

Transferred Tickets and Your Jets Pass

If you are a Primary Account Holder and you SEND a seat to someone else, and if that person SENDs the same seat back to you, that seat does not reload onto your Jets Pass. Please use the NHL App to display a mobile barcode for entry to Bell MTS Place.

Managing Your Account
Manage My Account

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