Frequently Asked Questions
Will I be able to stream Ducks games this season?
Yes. If you are a customer of a participating pay-TV provider, you will be able to stream Prime Ticket or FOX Sports San Diego's Ducks telecasts on FOX Sports GO.
Can I stream all Ducks telecasts on Fox Sports West and Prime Ticket?
Yes. You will also be able to stream:
• Ducks preseason games that air on Prime Ticket / FOX Sports San Diego
• Ducks games on KCOP-TV
You can stream Ducks telecasts on FOX Sports GO assuming you are a customer of a participating pay-TV provider and receive Prime Ticket or FOX Sports San Diego as part of your video subscription.
How will it work and how much will it cost?
If a Ducks game is being televised on Prime Ticket / FOX Sports San Diego, it will also be available on FOX Sports GO. To stream games, users will need to verify their credentials by Signing In with their pay-TV provider's User ID and Password. There is no additional charge to use FOX Sports GO.
How can I access FOX Sports GO?
FOX Sports GO is currently available for iOS, Apple TV, Android, Android TV, Chromecast, Fire tablets and Fire phones, Roku players and Roku TV, Xbox One, select Windows devices, and online at FOXSportsGO.com. Fans can download the mobile app for free from the iTunes App Store, Google Play, Amazon App Store and Windows Store.
Why do I need to sign in?
FOX Sports GO is an extension of your pay-TV service that you get at home. FOX Sports GO allows viewers to watch on best available screen-- at home or on the go.
Which other pay-TV providers participate in FOX Sports GO?
Nearly every major pay-TV provider participates in FOX Sports GO. Please visit FOXSportsGO.com for a full list of participating pay-TV providers.
What if my pay-TV provider is not listed or supported?
We're working all the time to add new TV providers. Contact your TV provider and let them know you want FOX Sports GO.
What if I don't have my pay-TV provider credentials or I forgot them?
Contact your pay-TV provider to retrieve your username and password.
FOX Sports GO isn't working. What can I do?
Close out the app and relaunch. You can also contact us on Twitter @FOXSportsGOHelp or visit foxsports.custhelp.com.
For all other questions, please review our FAQ page on FOXSportsGO.com.