Skip to main content
The Official Site of the Columbus Blue Jackets

Learn How To Manage Your Tickets

How to Access Mobile Tickets

Step 1: Using your smartphone, download the NHL Mobile App (select Blue Jackets as your favorite team) and scroll down to the Ticket Section and select My Blue Jackets Account. You may also visit MyBlueJacketsAccount.com.

Step 2: Enter your My Blue Jackets Account email address, your password and press "Sign In" in to continue.

Please note, if you have purchased tickets for an upcoming event through Ticketmaster.com using the same email address you used for your Blue Jackets tickets, you will be given the option to link these accounts and view all tickets here. This is an optional step and not a requirement to manage your Blue Jackets tickets.

 

Step 3: Tap all events and scroll through to select the game you wish to attend or transfer to a friend.

 

Step 4: Select your seats and tap "View Barcode" to display your unique QR code for each game ticket.

 

Step 5: Simply show the QR code upon entering Nationwide Arena.

 

You may also select "Send" to forward your tickets, "Sell" to post your tickets for sale, or add your tickets to Passbook.

 

We recommend adding all of your game tickets to your mobile wallet or Passbook in advance of your arrival to Nationwide Arena to make entry as fast as possible.

How to Transfer Mobile Tickets

Step 1: Using your smartphone, download the NHL Mobile App (select Blue Jackets as your favorite team) and select My Blue Jackets Account.

Step 2: Log into My Blue Jackets Account with your e-mail address and password.

Please note, if you have purchased tickets for an upcoming event through Ticketmaster.com using the same email address you used for your Blue Jackets tickets, you will be given the option to link these accounts and view all tickets here. This is an optional step and not a requirement to manage your Blue Jackets tickets.

 

Step 3: All events on your account will be listed. Scroll through to select the game you wish to Transfer.
Transferring tickets to multiple games? Click here to learn how!

 

Step 4: Select the "Send" button in the lower left hand corner.

 

Step 5: Select the box associated to the seats you want to transfer and click "Send Tickets".

 

Step 6: You will then select if you want to send the tickets by email or text.

 

Step 7: The send tickets screen will appear. Enter the recipient's details then click "Send".

 

Step 8: On the next screen, confirm the information and click "Done".

 

Step 9: The tickets will display that the recipient is waiting to claim the tickets, and you will receive a confirmation email of the transfer.

How to Accept Mobile Tickets

Step 1A (Invitation from an email): Click on the "Accept Tickets" link in the email.

Step 1B (Invitation from a text): Click on the My Blue Jackets Account link in the received text.

Step 2: You will be directed to My Blue Jackets Account. If you currently have an account, sign in with your email address and password, making sure you use the same email address that your tickets were sent to. If you do not have a My Blue Jackets account, click "Create An Account Now".

Please note, if you have purchased tickets for an upcoming event through Ticketmaster.com using the same email address you used for your Blue Jackets tickets, you will be given the option to link these accounts and view all tickets here. This is an optional step and not a requirement to manage your Blue Jackets tickets.

 

Step 3: After you are signed in, click the "Accept" button at the bottom of the screen.

 

Step 4: Click "Continue" to complete the transfer process, and click "Let's Go!" to view the ticket details. 

 

Step 5: Tap "View Barcode" to display your unique QR code for each game ticket.
It is highly recommended to add all your tickets to your Apple Wallet or Google Pay before arriving to Nationwide Arena.

 

Step 6: Simply show the QR code to the ticket taker upon entering Nationwide Arena. If you have multiple tickets, you can see the next ticket by swiping right to left.