As a Multi-Year Season Ticket Holder, you are automatically renewed for the 2024-25 season!

Your first payment will be processed on Wednesday, March 20, 2024. To review your Blue Jackets Season Ticket Invoice, please log into your My Blue Jacket Account and click INVOICES.

Questions? Please contact your Account Specialist directly or contact our Ticket Sales Hotline at (614) 246-3350, via email at [email protected], or stop by and see us at STH Central (near section 111) at any upcoming game!

CBJ Renewal Multi-Year Stadium Series

All Blue Jackets Season Ticket Holders for the 2024-25 season will receive priority presale access to purchase 2025 Navy Federal Credit Union NHL Stadium Series™ tickets^ before they go on sale to the general public later this year.

^Tickets subject to availability. Additional terms and conditions will apply.

Season Ticket Holder Benefits

Blue graphic with grey text reading Ticket Trade Program. White icon at top showing two arrows stacked on top of one another pointing opposite ways.
Blue graphic with grey text reading Discounted Food and Beverage. White icon at top showing a bucket of popcorn and fountain drink with straw.
Blue graphic with grey text reading Dedicated Account Specialist. White icon at top showing a person sitting at a desk.

Payment Options

CBJ Payment Options Pay in Full

On March 20, 2024, the card on file will be charged a one-time payment for the 2024-25 season.

CBJ Payment Options Monthly Payments

The account balance is split into (up to) 12 monthly payments and charged equally on or around the 20th of each month until the account has been paid off.

CBJ Payment Options Summer Payment Plan

The account balance is split into 3 payments (March 20, May 20, and July 22) and is charged equally until the account has been paid off.

MULTI-YEAR FREQUENTLY ASKED QUESTIONS

What is the difference between renewing my season tickets into a Multi-Year Plan as opposed to an Annual Plan (season-to-season)?

As a Multi-Year Plan STH, you are committing to your season tickets for the next three seasons. With that commitment, you will receive ~3% savings than with Annual Plan pricing and a cap on your season-over-season increases of 5%.

By renewing as an Annual Plan, you will be paying ~3% higher than the Multi-Year Plan each season and will not have a max increase cap of 5%, meaning the savings in the Multi-Year Plan could grow each season.

Is there a cancellation penalty for breaking my Multi-Year Plan?

Yes, due to the discounts you would be receiving through the Multi-Year Plan, there would be a small cancellation fee if that plan is broken before the term date. The fee cancellation would be the difference between the cost of the Multi-Year Plan and the Annual Plan rate (varies based on plan type/location/amount of seats).

When does the season ticket renewal window for the 2024-25 season begin?

The renewal window is open now and will continue through Monday, April 1. You can renew your tickets by logging in to your My Blue Jackets Account, by contacting your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or by visiting us at STH Central (near section 111) at any upcoming home game.

When is the deadline to renew and guarantee my seats and pricing for the 2023-24 season?

The deadline to guarantee your seats and pricing is Monday, April 1. After this date, any non-renewed account runs the risk of having their seats made available to other STH during our annual STH Relocation event.

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected], or visit us at STH Central (near section 111) at any upcoming home game.

What are the payment options for my season tickets?

We offer many options for payment plans, but our best and most practical is the 12-month payment plan. With this plan, your first payment will be charged at the time of renewal and all remaining payments (April – February 2025) will be charged on or around the 20th of each month through February 2025.

For questions on other payment plan options, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or by visiting us at STH Central (near section 111) at any upcoming home game.

Are there advantages to renewing my season tickets early?

All Full, Half, and Quarter STH that renew by February 29th, can take advantage of an extended 13-month interest-free payment plan. Initial payment must be made by February 29th and payments will be charged monthly, on or around the 20th of each month, through February 2025. Is the 13-month payment plan live?

Full STH that pay their account in full by April 1, will earn CBJ Rewards, redeemable for food, beverages, and merchandise at Nationwide Arena. The percentage earned is based on your tenure with the Blue Jackets. For more information, please visit the CBJ Rewards program page.

What is the CBJ Rewards deadline?

CBJ Rewards are an exclusive STH renewal benefit for Full Season Ticket Holders. This benefit provides Full STH’s that renew and PAY IN FULL by the established deadline for each season (April 1), the opportunity to earn CBJ Rewards redeemable for food, beverages, and merchandise at Nationwide Arena. CBJ Rewards will be loaded onto Season Ticket Holders Digital CBJ Rewards card by September 15.

When will CBJ rewards be loaded available to use?

CBJ Rewards will be loaded to your CBJ Rewards card by September 15. For more information, please contact your Account Specialist our Ticket Sales Office at 614-246-3350, via email at [email protected], or visit us at STH Central (near section 111) at any upcoming home game.

I am a Multi-Year STH, is there anything I need to do?

If you are interested in taking advantage of the 13-month Payment Plan option, please log into your My Blue Jackets Account and select the 13-month payment plan in the Payment Options tab.   

As a Multi-Year STH, if you wish to leave your account as is, your account is automatically renewed and your first payment for the 2024-25 season will be charged on March 20 using the same payment information and payment plan you had previously set up. As a Multi-Year Season Ticket Holder, you are also eligible for all STH Renewal Sweepstakes prizes! 

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

What is the STH Renewal Sweepstakes?

The STH Renewal Sweepstakes is an opportunity for renewed STHs to win one of over 1,200 prizes, just for renewing their tickets! From now through Monday, April 1, prizes will be announced through www.bluejackets.com. The earlier you renew, the more chances you will have to win great prizes! To see a full listing of all STH Renewal Sweepstakes prizes, click HERE.

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected], or visit us at STH Central (near section 111) at any upcoming home game.

If I want to relocate or upgrade my season ticket location, when can I do that?

The Seat Relocation/Upgrade process typically takes place shortly after completion of the regular season. All renewed STHs will be notified prior to the event with their assigned date and time to view available inventory.  

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

Where can I find my renewal invoice?

You can find your detailed renewal invoice for the 2024-25 season by logging into your My Blue Jackets Account and selecting the “invoice” tab at the top left of the page.

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

How do I make my first payment online?

You can make your first payment online towards your renewal invoice for the 2024-25 season through your My Blue Jackets Account.  

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

What happens if I miss a payment, or my credit card is declined?

You will be sent an email notifying you of your missed/declined payment and you will be able to login to your My Blue Jackets Account and update your payment information. Additionally, your Account Specialist will contact you in the days after the scheduled payment.

Who do I contact if I need to update my payment information?

You will be able to login to your My Blue Jackets Account and update your payment information or you can contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

Can I upgrade my season ticket plan or add seats to my account?

Absolutely! Please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, by email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

What if I want to change my seat location?

All STHs that renew their season ticket package by April 1 will be eligible for the Seat Relocation/Upgrade process based on STH tenure. This process typically takes place shortly after completion of the regular season and the best available seats are made available for you to choose from. That is why it is so important you renew your seats before the renewal deadline – so that you are eligible for this process.   

For questions, please contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

Can I pay off my tickets early if I am on a payment plan?

Absolutely, Season Ticket Holders are able to pay off their account at any time. Payments can be made by logging into your My Blue Jackets Account and select view invoice, followed by making your payment. You may also contact your Account Specialist, our Ticket Sales Office at 614-246-3350, via email at [email protected] or visit us at STH Central (near section 111) at any upcoming home game.

What will happen if I wait to renew until after the deadline?

STHs run the risk of having their tickets automatically released from their account and having renewed STHs relocate into their seats during the Seat Relocation Process.

STADIUM SERIES FREQUENTLY ASKED QUESTIONS

When will the 2025 Navy Federal Credit Union NHL Stadium Series™ game be played?

The 2025 Navy Federal Credit Union NHL Stadium Series™ will take place on Saturday, March 1, 2025. The time of the game will be released at a later date.

Who will play in the 2025 Navy Federal Credit Union NHL Stadium Series™?

Detroit Red Wings vs. Columbus Blue Jackets

Where will the 2025 Navy Federal Credit Union NHL Stadium Series™ be played?

Ohio Stadium in Columbus, Ohio

How can I sign up to receive updates on the 2025 Navy Federal Credit Union NHL Stadium Series™?

Season Ticket Holders will continue to receive updates on the 2025 Navy Federal Credit Union NHL Stadium Series™ as information is released.

How can I guarantee access to 2025 Navy Federal Credit Union NHL Stadium Series™ tickets?

Season Ticket Holders can guarantee access to a priority presale opportunity by RENEWING their Season Ticket Plan for the 2024-25 season. Information about tickets will be released at a later date.

Where can I purchase tickets?

Once available, please visit the 2025 Navy Federal Credit Union NHL Stadium Series™ Ticketmaster event page.

Is this a mobile ticket event?

Yes, the 2025 Navy Federal Credit Union NHL Stadium Series™ is a fully mobile ticket event.

Will parking be available?

Parking information will be released at a later date.