Guests may enter the arena with a small purse or personal bag up to 10" x 6" x 2" in size. Backpacks are prohibited. Limited exceptions for medical or diaper bags (no larger than 14" x 14" x 6") when an infant is present will be allowed.

Bag check is available in United Center Parking Lot J on Wood St. and Monroe St. (map available HERE). If you have a medical or personal exception, please contact United Center Guest Relations at 312-455-4509.

You can access your tickets through the Chicago Blackhawks mobile app, which can be downloaded for free in the Apple App Store or Google Play Store. Please visit our Mobile Ticket Guide for step-by-step instructions on how to easily view your tickets, send them to other guests, accept a transfer and more.

Don't forget to charge your phone battery before heading to the arena, and we strongly recommend adding your ticket(s) to your phone's digital wallet before arrival to avoid any connectivity issues upon entry!

Yes! You can link your Blackhawks Account Manager or Ticketmaster account with the Blackhawks mobile app to centrally manage your tickets alongside other gameday experiences and guides. Alternately, you can access your Blackhawks Account Manager or Ticketmaster via your mobile web browser.

No, mobile tickets are required for entry at United Center gates. Printed PDFs will no longer be accepted.

No. Mobile tickets will feature a rotating barcode when opened through the Blackhawks mobile app or emit a signal if opened through your device's digital wallet. As a result, screenshots will not work for entry into the arena.

Yes. Once you tap on the desired game, you will be able to swipe through your available tickets.

Don't forget, your entire party needs to enter at the same time if you choose to keep all tickets on one phone. We recommend transferring each person in your party their own ticket to streamline entry at the gates.

Every fan needs to present a ticket to enter the United Center. If your full party is not entering with you, please transfer the ticket(s) to other individuals in advance so they may enter separately.

Please view our Mobile Ticket Guide for detailed instructions. The process for transferring tickets has not changed, but recipients are now required to present their ticket on a mobile device for entry. Make sure to communicate in advance with your intended recipient to make sure they have a smartphone device and that you know the email address associated with their Ticketmaster account to accept and view tickets.

A reminder that screenshots are not an approved method for the transfer of tickets and will not work for entry into the United Center.

If you have purchased tickets and do not have access to a smartphone, please contact the Blackhawks Ticketing Team at Tickets@Blackhawks.com or 312-455-7090 with your Ticketmaster confirmation number for assistance.

If you are having trouble with your device, we encourage you to visit the United Center Box Office located on the East side of the arena on gameday. Please have a valid ID for the name on the account.

Yes, suite ticket holders must enter with a mobile ticket. Premium Seating tickets can also be accessed through the Chicago Blackhawks mobile app. Simply select "Manage My Premium Tickets" and then follow the same process as outlined in our Mobile Ticket Guide.

Yes, you can still donate tickets to the USO of Illinois in support of local veterans and active military members via your Blackhawks Account Manager on desktop or mobile web browser only. The donation window closes 72 business hours prior to each game.

Please try logging in with an alternative email address. You have most likely logged in using an email address that is not associated with the Ticketmaster account your tickets were transferred to. Please contact Blackhawks Customer Service at 312-455-7090 if the issue persists.

Apple Wallet or Google Play are convenience tools to access your tickets more efficiently upon arena entry, but they are not capable or intended to transfer tickets. Tickets must be transferred in advance through the Chicago Blackhawks Mobile App or Ticketmaster Account Manager.

Yes. Simply link a credit card to your Digital Wallet in the Blackhawks mobile app, and follow the above steps to scan your unique QR code at checkout.

Food & beverage transactions must be fully completed through the app to enable your member discount.

Retail purchases can be completed at the register after scanning your QR code.

Game-specific Blackhawks Points will be loaded into your Digital Wallet upon scanning your ticket to enter the United Center. Upon ticket scan, please allow for up to 10 minutes for Points to appear. If you do not see your Points after the 10 minutes waiting period, please visit the Ticketing Booth located at Section 116 for assistance.

Members who selected Blackhawks Points as their choice benefit can always find the remaining balance in your Digital Wallet.

Yes. The Blackhawks Points associated with the individual ticket will automatically transfer to the ticket recipient.

Please Note: for Points to transfer, you must transfer the ticket in advance of entry to the arena. If you scan multiple tickets on one mobile device at the United Center gate, all associated Points will remain in that individual's wallet and cannot be transferred following entry.

No. Member discounts are associated with your membership account, not the individual tickets.

Any game-specific Blackhawks Points associated with individual tickets (i.e. Club members) will still automatically transfer to the ticket recipient.

Game-specific Blackhawks Points (Family Pack, Beer Pack, Suite in the Seats) must be used on the gameday associated with the ticket; unused Points will not roll over to the next game.

Club members: If you have game-specific Points and selected Points as your choice benefit, your Digital Wallet will always pull from whatever expires first (i.e. your game-specific Points before your remaining choice benefit balance).

Yes. The process may look a little different than when you use them at concession stands, but our trained staff is there to make it a quick and easy checkout. Please refer to the guide above for more instruction.

No. As 1800 Market is powered by Amazon's Just Walk Out technology, a physical credit card must be used for purchases.