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Game Day Security Screening


In an effort to provide a safe environment, the Minnesota Wild limits the size and type of bags allowed inside Xcel Energy Center. Fans are encouraged to leave non-essential items at home. Fans can only carry into the arena the following style and size bag: 

  • Clear tote (plastic, vinyl or PVC) that does not exceed 12" x 6" x 12" or a plastic storage bag that is a maximum one gallon, re-sealable and clear
  • Small bags, such as a small clutch purse, that is approximately the size of a hand with or without a handle or strap will be allowed, must not exceed 5" x 8". 

 

     

    In addition, all guests will be asked to pass through walk-through metal detectors upon entry. Doors open 75 minutes prior to game time to allow fans extra time for the screening process.

    Prohibited Items

    • Non clear bags over the size of 5" x 8"
    • Oversized clear bags, backpacks or wrapped gifts
    • Weapons of any kind: including guns, knives, pepper spray, mace, chains, spikes, etc.
    • Laptops or Cameras with detachable lenses
    • Food or beverage
    • Cans, glass bottles, coolers or similar containers
    • Umbrellas longer than 18" when collapsed
    • Air horns, noise makers, balloons or inflatable items 
    • Selfie sticks or laser pointers 
    • Pets (other than service animals)
    • Hockey sticks or poles
    • Recording devices (including video, audio & GoPro's)
    • Masks (masks are defined as forms of disguise or concealment worn over or in front of the face to hide the identity of the person)
    • Any other items deemed inappropriate or dangerous by arena personnel, in their sole discretion

    Security Screening FAQ's

    Bags must be clear and not exceed 12" x 6" x 12" in dimension or be a small clutch purse no larger than 5" x 8" to be allowed in. 

    An exception will be made for medical necessary items as well as breast pumps after proper inspection.

    Fans with bags not meeting guidelines will be asked to return it to a vehicle or utilize the onsite bag check. Bag check is available for a fee through Walker's Lockers and is located at Gate 1. Xcel Energy Center and Minnesota Wild are not responsible for items left at any of the gates.

    Diapers, formula and other items necessary to care for a child should be carried in a clear bag.

    As you approach a gate, remove items from your pockets and place it along with any bags on the table provided. Fans will not be asked to remove jacket or shoes. Cell phones and cameras must be set on the designated table or remain in your bag prior to passing through the metal detector. Wait for the staff to direct you through the metal detector. Once through, gather personal belongings and proceed to the ticket taker.

    To provide a safe environment for the public and expedite fan entry into arena. 

    If a walk-through metal detector alerts a security officer to the presence of items that require further inspection, guests will be directed to the side, where they will be re-screened via a hand-held metal detector or physical pat-down. When the items in question are discovered, individuals will be asked to display them and/or allow a security officer to examine them. At this time, a security officer will determine whether these items will be permitted into Xcel Energy Center.

    It is possible based upon the location of an alarm on the magnetometer, however it is not needed unless asked by a security officer. 

    At each entrance there is a designated ADA area. Guests using these lanes will be subject to a light pat-down search and/or use of hand-held metal detector as well inspection of the mobility device or stroller. ADA locations are identified with signage at each entrance.

    Gates open 75 minutes prior to game time to accommodate for the security measures.

    Xcel Energy Center and the Minnesota Wild ban firearms on our premises.

    Fans should not bring prohibited items. Prohibited items discovered at the gate either will be discarded or will need to be returned to a vehicle. We cannot maintain custody of any such items on behalf of fans. Xcel Energy Center and Minnesota Wild are not responsible for items left at any of the gates.

    Yes. iPads and personal devices are permitted to be brought in to Minnesota Wild games. However, lap top computers are prohibited.

    Smoking will be permitted outside of Gate 3, once the game has begun. You will need to be rescreened as you renter the arena. Smoking is prohibited prior to game time.


    Wild Fan Code of Conduct at Xcel Energy Center

    The National Hockey League and the Minnesota Wild are committed to a safe, inclusive and comfortable environment and an enjoyable entertainment experience. Here in the State of Hockey, we show respect for the players, the officials, and our beloved game. Fans have a right to expect an environment in which they will be treated in a consistent, professional and courteous manner by all arena, team and League personnel. The Players and Officials have the same rights. Accordingly, fans are responsible for their own conduct.

     

    These standards have been established with respect to fan conduct:

    • Fans are entitled to enjoy the game day experience in and around Xcel Energy Center free from disruptive or inconsiderate behaviors, or unruly actions.
    • Fans may not interfere with the event, the athletes, or the officials in any manner.
    • Fans will refrain from using abusive language or obscene gestures.
    • Fans who engage in fighting, throwing objects or other behavior deemed detrimental to the enjoyment of the event by others will be immediately ejected from the arena.  
    • Fans are encouraged to report inappropriate behavior to Xcel Energy Center staff. Please use "Text to Assist", which is available at all events. Text "Wild" to 69050, followed by the details of your question or concern. 
    • Fans who choose to consume alcohol are responsible for ensuring they do so in a responsible manner. Staff of Xcel Energy Center and our food and beverage partner, Levy, will ensure that intervention with intoxicated or impaired fans is handled in a prompt and safe manner.
    • In the interest of safety, all fans are asked to comply with requests from arena staff regarding operational and emergency procedures.

    THANK YOU for being the greatest hockey fans in the world and giving the Wild an incredible HOME ICE ADVANTAGE!


    Text to Assist

    Have you been at a Wild game and ever wondered where the closest cash machine is or where you can find noise blocking headphones for small child? 

    You can access our Guest Experience Team quickly by sending a text to 69050 (include WILD at the start of your message). Whether you have way finding questions, trouble with a fan near you or notice something that needs attention our goal is to quickly respond to ensure a world-class experience for you and your guests.

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