
Season Ticket Member Events
Frequently Asked Questions
Where can I access and manage my tickets?
You can access your tickets by logging into your My Wild Account via the Official Minnesota Wild App or www.wild.com/mywildaccount using the same email address on your 4Ever Wild Season Ticket Membership account.
For more information on how to manage your tickets, please view our Mobile Ticketing Guide.
How do I update my membership information?
All account changes must be made in writing either by mail or via e-mail to your Fan Relations Representative. Please be sure to include your name, account number, old and new address for address changes, phone number and email address.
For personal accounts, only the primary account member is authorized to make changes. For corporate accounts, only the authorized representative is allowed to submit any changes.
Please send changes to your representative or:
Mail: 317 Washington Street, St. Paul, MN 55102
E-mail: [email protected]
I forgot my password to My Wild Account. How do I reset it?
When attempting to log-in to your My Wild Account, click on Forgot Password then enter your email address. Follow the prompts to reset your password via email or text.
What do I do if I cannot make it to a game?
There are a couple of options available to 4Ever Wild Season Ticket Members that cannot attend a certain game.
- Sell your tickets through Ticketmaster Verified Resale: Log into My Wild Account through the Official Minnesota Wild App, or a web browser. Select the game you would like to sell and click the “Sell” option.
- Donate your tickets to charity: Log into My Wild Account using a desktop computer or mobile web browser. Select the game you would like to donate, click “More”, then click “Donate”. Donations must be submitted at least 48 hours prior to the game you wish to Donate. The Minnesota Wild Foundation will redistribute the tickets to children and families served by an area nonprofit organization.
- Exchange your tickets: Full and Half Season members can exchange their tickets for a different game. Log into My Wild Account using a desktop computer or mobile web browser. Select the game you wish to exchange, click “More”, then click “Exchange”. Follow the prompts to complete your exchange. Click here for more information about ticket exchange.
How do I buy additional single game tickets?
Additional single game tickets can be purchased through My Wild Account using a desktop computer or mobile web browser. Click “Buy Packages/Tickets” and select “4Ever Wild Members”. You can also contact your Fan Relations Representative for assistance.
I am a Flex Season Ticket Member. How do I select my games?
To purchase tickets with your flex account balance, log into My Wild Account using a desktop computer or mobile web browser. Click “Buy Packages/Tickets” and select “Minnesota Wild Flex Membership”. You can also contact your Fan Relations Representative for assistance.
At what age do children require their own ticket?
All children aged 2 and older require a ticket for admission to Wild games.
How do I access my 4Ever Wild Season Ticket Member discount?
Your Membership ID QR Code (formerly mobile wallet) stores your membership discount for retail purchases, any loaded value you may have on account, and accumulates Reward points when scanned at concession stands and at The Hockey Lodge, a Fanatics Experience. This can be found in the Official Minnesota Wild App.
What is Loaded Value?
The loaded value is stored within your 4Ever Wild Rewards account, usable through your Membership ID QR Code in the Minnesota Wild app. Loaded value is redeemable for food and beverage and Hockey Lodge merchandise purchases. The loaded value may be used at any concession stand or other arena dining options that accept credit card transactions and may not be applied towards gratuity.
The loaded value accessible through your Membership ID QR Code will have an expiration date below the virtual card and once expired will no longer be active.
*Please note, some kiosks around Grand Casino Arena do not accept loaded value.
I am the primary Season Ticket Member, do my partners have access to my account?
No, unless you provide your login information to your partners. When tickets are transferred via email to your partner, they will receive an email that will prompt them to create their own My Wild Account. The instructions are in the email notifying them of the game tickets you have transferred to them.
I split tickets with my partners. How does it work if I have multiple ticket partners on my account?
All game tickets will be pre-loaded onto your My Wild Account. The primary account member is responsible for determining how the tickets are distributed among your group. Through My Wild Account, you will be able to transfer your tickets to your partners for free. Once your partners accept the tickets, they will be able to manage them.
Can I forward all my tickets if my account is not paid-in-full?
Yes. If your account is not paid-in-full, but is on an active payment plan, your entire package is available online through My Wild Account. Unpaid forwarded tickets will not be granted access into games.
What should my partner do if they never received a ticket transfer email?
Log in to My Wild Account and accept the transfer find the tickets you had transferred via email.
Is the email address correct?
If so, make sure your partner has checked their spam filter and junk mail.
If not, Cancel the transfer offer and resend. Transfers can be sent via email or text message on a mobile device.
Still unable to locate the tickets?
Have your partner log into My Wild Account, with the email address that you transferred to. The transfer offer will be waiting for them to accept in their My Wild Account.
How do I add a partner?
Please contact your Fan Relations Representative with the name, email, and phone number of the partner you would like to add.
Where do I find Fan Relations at the game?
TICKET CENTRAL - SECTION 113
- Fan Relations Representatives
- Season Ticket Sales
- Group Sales
- My First Wild Game
- Mobile Ticketing Headquarters (remove?)
- Playoffs & Season Ticket Renewals (seasonal)
4EVER WILD REWARDS - SECTION 113
- 4Ever Wild Rewards General Questions
- 4Ever Wild Rewards Item Pickup
GUEST SERVICES – SECTION 105
- General Questions & Grand Casino Arena Reporting Issues
Your Fan Relations Team
Jared Jenkins
Senior Manager, Membership Service
p: (651) 312-3437
e: [email protected]
Ryan Kronebusch
Senior Premium Service Executive, Fan Relations
p: (651) 312-3496
e: [email protected]
Nick Catton
Senior Account Executive, Fan Relations
p: (651) 312-3416
e: [email protected]
Colton Christmann
Account Executive, Fan Relations
p: (651) 312-3491
e: [email protected]
Taylor Pogreba
Account Executive, Sales and Service
p: (651) 312-3405
e: [email protected]
Zach Larson
Account Service Executive, Fan Relations
p: 651-312-3404
e: [email protected]
Michael Nieckula
Account Executive, Sales and Service
p: 651-312-3456
e: [email protected]
Dani Mestelle
Premium Service Executive, Fan Relations
p: 651-312-3494
e: [email protected]
Megan Dunn
Associate Account Executive, Fan Relations
p: 651-312-3406
e: [email protected]
Jack Olson
Associate Account Executive, Sales and Service
p: (651) 312-3481
e: [email protected]
Sammy Ponsonby
Associate Premium Service Executive, Fan Relations
p: (651) 312-3426
e: [email protected]
Julia Walters
Associate Account Executive, Sales and Service
p: (651) 312-3492
e: [email protected]




















