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With the National Hockey League's announcement that it is pausing the 2019-20 season, please see information below about the Chicago Blackhawks' refund policy.

The remaining seven Chicago Blackhawks games have been postponed. Tickets already purchased for a postponed game will be honored when the game is rescheduled. If games are not played or played in an empty arena, fans will have the option to receive a credit for a future game or a refund.

If you require an immediate refund for single-game ticket purchases, please contact the original point of purchase. Ticketmaster may be reached by calling (800) 653-8000. For all tickets purchased at the box office, refunds can be made in person during normal box office hours, Monday-Saturday, 11:00 AM-6:00 PM.

Full season, partial season and group ticket purchases will also remain valid for the rescheduled games. Persons with questions regarding these tickets should contact their Customer Service Executive or call 312-455-7000.

As you know, we care deeply about our fans, players and staff, and we want to do everything we can to ensure their health and safety. So, we support the NHL's decision, and we look forward to returning to the ice as soon as possible. We thank you for your support and understanding.


The Chicago Blackhawks have teamed up with Fifth Third Arena (practice home of the Blackhawks) to create a memorable pregame experience for your group outing! Purchase a ticket through this offer and you'll receive the following pregame experience at Fifth Third Arena:

  • Tours of the Blackhawks Locker Room and Training Facilities at Fifth Third Arena
  • Pregame Buffet featuring entrees, sides, desserts, soft drinks and water (cash bar available)
  • Open Skate with Bud Light Ice Crew at Fifth Third Arena (skate rental included)
  • Blackhawks Gift for each member of your group

For more information, email or call 312-455-7090.

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