Season Ticket Members will have increased flexibility in how they use their tickets through the Ticket Trade Program! This digital benefit will allow members to exchange tickets for games they cannot use for additional tickets to other Sabres games at KeyBank Center.
For the best user experience,we recommend using your desktop to access this member benefit.
Tutorial
Step 1: Log into your Sabres Account Manager
Step 2: Select "Manage My Ticket" at the top of the screen.
Step 3: Select which event you would like to manage, click on "Select Event"
Step 4: Click on the "More" button. The "Exchange" button will appear, click on the icon.
Step 5: Select which seats you would like to manage from the event, click "continue"
Step 6: Eligible games to exchange into will appear. Choose your preferred game by clicking on "Select Event"
Step 7: The seat map will appear for you to choose your preferred seats. Once you select your seats, they will appear in your cart. When ready, click continue.
Step 8: Review your transaction. When ready, click "Next".
Step 9: Accept the Terms & Conditions and click "pay today". Note that if you made an even exchange in tickets, there will be no charge. If you upgrade your seats, payment will need to be made to finalize the transaction.
Step 10: You will receive an email confirmation once your transaction is successful. At that time, you will be able to manage the new set of tickets in your Sabres Account Manager.
Frequently Asked Questions
Who can use the Ticket Trade Program?
The Ticket Trade Program is only available to Full-Season and Half-Season members.
How many games can I trade?
Full-Season Members have access to trade up to ten (10) games. Half-Season Members have access to trade up to four (4) games.
If I'm on a payment plan, can I trade out of a game that hasn't been paid for yet?
No, only games that have been paid for are eligible to trade. If you would like to make additional payments on your account, please contact your Account Service Representative.
Can I downgrade my seats for a game?
No, through this program you can trade tickets for equal or higher value.
Am I required to trade all of my tickets to a game at once?
No, you can trade as many seats as you wish within a single game.
How far in advance do I have to trade a game?
3 or more days prior to the game you are trading out of. You will not have access to ticket trade within 2 days of the game's date.
Can I trade parking?
No, parking is not eligible to be traded or exchanged.
Can I trade additional tickets I have purchased for a game?
No, you can only trade your season tickets.
Can I resell or transfer tickets I traded for?
Yes, you can still transfer or resell tickets that you traded for.