FAQ Exchange For Kraken Account Credit View Account Credits Purchase Using Kraken Account Credit

FAQ

Exchange For Kraken Account Credit

Step 1

Sign into your Seattle Kraken Account Manager

Step 2

Click "Tickets" at the top of your home page

Step 3

From your available Kraken home season tickets, click "Select Event"

Step 4

Click on the 3 dots above "More" and you will see a pop-up. Click "Return" to access the exchange feature.

Step 5a

Choose the seats you will be exchanging and select "Continue" to confirm.

Step 5b

Select the reason for your exchange and click "Continue"

Step 6

Once you review the details of your exchange, click "Submit"

Step 7

When you see the confirmation, your exchange is complete!

View Account Credit

Step 1

Sign into your Seattle Kraken Account Manager

Step 2

Select your name in the top right corner of the home page and click on "Account Activity"

Step 3

You will see an Account Credit section showing your balance

Purchase Using Kraken Account Credit

Step 1

Sign into your Seattle Kraken Account Manager

Step 2

Click "Buy" at the top of your home page

Step 3

From the available Kraken home games, click "Select" on the game you wish to purchase

Step 4

Choose the seats you wish to select for that game. Click "Checkout"

Step 5

When checking out click "Use Credit" to apply your account credit to your new tickets. Click "Pay Today"

Step 6

If price of ticket(s) exceeds available credit, you will need to pay the difference via credit card