Skip to Main Content
The Official Site of the Calgary Flames

 

All Calgary Sports and Entertainment Corporation (CSEC) patrons 12 years of age and older will be required to show proof of two vaccination shots, or a single shot of the Johnson & Johnson vaccine, to attend games at Scotiabank Saddledome and McMahon Stadium.

You are considered fully immunized 14 days after your second dose, at which time you are eligible to attend events.

All gates at venues will be expanded to include a screen for COVID-19 proof of full vaccination prior to ticket scanning and security. Entry will not be granted for those who cannot provide the required documentation at the time of their event.

CSEC is participating in the Alberta Government Restrictions Exemption Program (announced September 15, 2021), and the detail of this policy meets or exceeds the requirements of the program.

 

Who does this policy apply to?

This policy applies to patrons 12 years and older. Children under 12 are exempt from this policy (except for mandatory mask wearing), but must be attended by an adult who meets the criteria of this policy while attending events at Scotiabank Saddledome and McMahon Stadium. Individuals aged 12-17 do not need to present photo identification along with their proof of vaccination.

 

What documentation is accepted for COVID-19 proof of vaccination?

The following documentation will be accepted:

  1. The Province of Alberta's printable vaccination card (printed hard copy or saved on a mobile device) verified with photo identification at entry gates. Vaccination cards are available at https://www.albertavaccinerecord.ca/.
  2. Hard copy documentation of vaccination received at the time of vaccination (including the name of the person vaccinated, type of vaccine provided, and the date last dose administered) verified with photo identification at entry gates.
  3. Immunization records on the MyHealth Records app - select immunization tab at entry and verified with photo identification at entry gates.
  4. A photo of hard copy documentation or immunization records with the patron's name clearly visible verified with photo identification at entry gates.
  5. Any other official provincial, territorial, or federal apps.
  6. CSEC is working with Alberta Health Services to implement a process to accept the unique Alberta QR code that is now printed on the Alberta vaccination cards. This method is not ready for full-scale deployment at this early stage.

 

Do I need to show proof of vaccination prior to entry every time I attend events at Scotiabank Saddledome or McMahon Stadium?

Yes, we will need to verify your vaccination prior to every event.

 

Do I need to wear a mask at games or events?

Yes, according to Alberta public health guidelines, Albertans are required to wear a mask at all times while in indoor spaces.  

At the Scotiabank Saddledome, all patrons must wear a mask at all times while inside the venue, except when actively eating or drinking.

At McMahon Stadium, Masks are mandatory inside the Red & White Club, Suites, Stamps Store, Ticket Office, and washroom facilities. We also recommend that all patrons wear a mask while entering through the gates and while on the concourse. We also recommend that all patrons wear a mask while sitting in their seats during the game. 

If you are not feeling well, please stay home.

 

FREQUENTLY ASKED QUESTIONS

No, at no time does CSEC handle or store your PHI.

No, we will not accept a negative test as a substitute for a vaccination.

Yes, since children under 12 are not eligible to receive a Covid-19 Vaccine, they are welcome to attend with a parent or guardian and they must wear a mask at all times except when actively eating or drinking. Children and infants that are too young to wear a mask should not attend events until they can properly wear a mask for the duration of the event.

If you have a valid medical exemption you can bring your original signed letter and secure a privately administered COVID-19 test (within the 72 hours prior to the event) at your expense. Details on obtaining a valid medical exemption can be found on the Alberta Government website here.

Yes, the extra screening process will take a limited amount of time.

If you forget your documentation at home, please speak with our event staff at entry to find another solution, which may be to reschedule your tickets for another event date.

Yes, if you purchased tickets prior to the new policy taking effect on September 15 you can apply for a refund for single game and event tickets through your point of purchase. Season Ticket Members can contact their Account Manager to inquire about refunds until September 30, 2021, after which point Season Tickets will no longer be refunded, at which time all season tickets are eligible for resale through myFlames Account.

No, you are required to be fully vaccinated to attend events. According to AHS guidelines, second doses can be scheduled 28 days after your first dose, and you are considered fully immunized 14 days after your second dose, at which time you are eligible to attend events.

Valid vaccines received in the United States or other countries are valid and regular access will be granted. 

The requirement will remain in place for attending events at Scotiabank Saddledome and McMahon Stadium until further notice. CSEC will continue to monitor the situation over time and adjust policy details accordingly.

Click here to book your immunization through Alberta Health Services.

For more information on MyHealth Records and to register and download the app, please visit https://myhealth.alberta.ca/myhealthrecords