Skip to main content
The Official Site of the Calgary Flames

CONTACT INFORMATION

The Calgary Flames get plenty of questions and we do our best to answer all of them.
Please review the list of frequently asked questions below to help point you in the correct direction to have your enquiry answered promptly.

CALGARY FLAMES CUSTOMER SERVICE

If you have any comments or questions please feel free to contact us at: customerservice@calgaryflames.com

You can reach customer service by phone at:

403-777-4646


For all other enquiries, you can reach the Calgary Flames Main Switchboard by phone at 403-777-2177 during regular business hours.

You can also reach us via mail:

Mailing Address :
P.O. Box 1540 Stn. M.
Calgary, Alberta
Canada
T2P 3B9

Flames Practice Policy for Fans
The Calgary Flames are happy to have fans attend practices. We welcome you to attend practices by watching from the second level.

Our practice schedule is determined by the coaching staff. From day-to-day the coaching staff know what is best for the team as they prepare for the next opponent. As a result, practice times, practice length and recovery days are usually not announced until the day before. Please contact one of our customer service representatives the afternoon before or the morning of the day you would like to attend in order to ensure an accurate time. Our customer service number is 777-4646 (press option # 1).

Flames FanAttic Stores
There are three Flames FanAttic stores in Calgary, all stocked with plenty of Flames merchandise. They are located at the North Hill Shopping Mall, at the Calgary Airport and at the Scotiabank Saddledome, home of the Calgary Flames, Calgary Roughnecks and Calgary Hitmen. For store hours and phone numbers, CLICK HERE

Flames Message Board Notice
For system stability, the board no longer accepts yahoo, msn or hotmail accounts. If you have registered, or try to register, using an e-mail account from one of those providers, you will likely receive a notice that you have been banned. To register, you will need to use a different provider. If you were already a member on the board and have a yahoo, msn or hotmail account, please re-register using a different e-mail provider. Should you have other enquiries, you can contact the message board moderators at moderators@calgaryflames.com

Flames Website
For comments or suggestions regarding the Calgary Flames website please contact our Digital Media Manager, Jason Johnson at jjohnson@calgaryflames.com

Flames 50/50
For 50/50 ticket information please call the 50/50 hotline at 403-571-3450 or visit our 50/50 Draw page in the Community Section of the website.

Flames Advertising and Sponsorship Opportunities

The Calgary Sports and Entertainment Corporation are a proven winner and invite you to join our team. We have advertising, sponsorship and promotional opportunities in the Scotiabank Saddledome, here on calgaryflames.com and in our Community Programs.There are also plenty of opportunities with our partner teams, the Calgary Hitmen of the Western Hockey League, the Calgary Roughnecks of the National Lacrosse League and the Calgary Stampeders of the CFL. To inquire about sponsorships or advertising opportunities please call 403-777-2177.
 

STAFF DIRECTORY

OWNERS

N. Murray Edwards (Chairman), Alvin G. Libin, Allan P. Markin, Jeff McCaig, Clayton H. Riddell

EXECUTIVE

President & Chief Executive Officer: Ken M. King
Chief Operating Officer: John Bean
Chief Financial Officer: Cam Olson
President, Hockey Operations: Brian P. Burke
General Manager: Brad Treliving
VP, Building Operations: Libby Raines
VP, Finance and Administration: Ken Zaba

Vice-President, Sports Properties Sales and Marketing: Gordon Norrie
VP, Sales: Rollie Cyr
VP, Communications: Peter Hanlon
VP, Business Development: Jim Peplinski
VP, Food & Beverage: Doug Collier


HOCKEY CLUB PERSONNEL

President, Hockey Operations: Brian Burke
General Manager: Brad Treliving
Assistant General Manager: Craig Conroy
Assistant General Manager: Brad Pascall
Director, Hockey Administration: Mike Burke
Director, Player Development - West: Ron Sutter
Director, Player Development - East: Troy Crowder
Player Development: Ray Edwards
Director, Amateur Scouting: Tod Button
Director, Hockey Analytics: Chris Snow
Head Coach: Glen Gulutzan
Assistant Coach: Dave Cameron
Assistant Coach: Paul Jerrard
Assistant Coach: Martin Gelinas
Assistant Coach, Video: Jamie Pringle
Goaltending Coach: Jordan Sigalet
Skating Consultant: Dawn Braid
Manager, Team Services: Sean O'Brien
Exec. Asst. to President, Hockey Operations and GM: Brenda Koyich
Exec. Asst. to Assistant General Managers: Anita Cranston
Pro Scouts: Don Maloney, Steve Leach, Derek MacKinnon, Steve Pleau, Petri Skriko
Amateur Scouts: Frank Anzalone (NCAA), Jim Cummins (USHL), Terry Doran (OHL), Ari Haanpaa (Europe), Bobbie Hagelin (Europe), Corey Krakower (QMJHL), Bob MacMillan (QMJHL),
Allister MacNeil, Brad McEwen (WHL), Fred Parker (OHL), Eric Soltys (New England), Luke Strand, Rob Sumner (WHL), Ritchie Thibeau (QMJHL)

MEDICAL | TRAINING STAFF

Head Therapist: Kent Kobelka
Assistant Athletic Therapist: Mike Gudmundson
Rehabilitation Consultant: Kevin Wagner
Massage Therapist: Domenic Manchisi
Strength & Conditioning Coach: Ryan van Asten
Equipment Manager: Mark DePasquale
Assistant Equipment Manager: Corey Osmak
Dressing Room Attendant: Ben Dumaine
Head Physiciam: Dr. Ian Auld
Team Physicians: Dr. Jim Thorne, Dr. David Manning

Team Orthopedic Surgeons: Dr. Richard Boorman, Dr. Stephen French
Team Dentist: Dr. Kristin Yont

STOCKTON HEAT

President: Dave Piecuch
Head Coach: Ryan Huska
Assistant Coach:Todd Gill
Assistant Coach: Domenic Pittis
Goaltending Coach: Colin Zulianello
Strength & Conditioning Coach: Alan Selby
Head Equipment Manager: Peter Bureaux
Assistant Equipment Manager: Luke Eichas
Head Athletic Trainer: Marc Paquet
Team Services Manager: Adam Berger

COMMUNICATIONS

VP, Communications: Peter Hanlon
Director, Communications & Media Relations: Sean Kelso
Coordinator, Public Relations: Greger Buer
Communications Assistant: Kelsey McCay

ADMINISTRATION

Chief Operating Officer: John Bean
Chief Financial Officer: Cam Olson
Exec. Asst. to President/CEO: Judy O'Brien
Director, Business Intelligence & Special Projects: Deniece Kennedy
Sr. Director, Human Resources: David Fulton
Director, Human Resources: Betty Mah
Senior IT Manager: Ziad Mehio
Exec. Asst. to COO: Coralie Baun

CALGARY FLAMES FOUNDATION

Executive Director: Candice Goudie
Manager, Community Relations: Blake Heynen
Coordinator, Alumni Relations: Tonya Young
Coordinator, Events: Shelby Robinson
Coordinator, Donor Relations: Annelise Milliken

MARKETING | TICKETING

Vice-President, Sports Properties Sales and Marketing: Gordon Norrie
V.P. Sales, Ticketing & Customer Service: Rollie Cyr
VP, Business Development: Jim Peplinski
Senior Director, National Partnerships & Broadcast: Kevin Gross
Senior Director, Partnership Sales Leader: Mark Stiles
Senior Director, Sponsorship & Sales: Pat Halls
Senior Director, Game Presentation & Events: Geordie Macleod
Senior Director, Broadcast & Production: Carlo Petrini
Director, Corporate Sponsorship: Matt Reid
Director, Sales and Luxury Suites: Marc Leost
Director, Retail: Brent Gibbs
Manager, Customer Service and Retention: Caitlin Bell
Marketing Manager: Ryan Popowich
Manager, Digital Media: Jason Johnson
Manager, Corporate Partnerships: Rachel Davis
Senior Account Executive, Corporate Partnerships: Dave Owens
Senior Account Executive, Corporate Partnerships: Erin Sorge
Executive Assistant to VP, Sales, Customer Service & Ticketing: Tracy Wood
EA to V.P. of Advertising, Sponsorship, & Marketing: Lori McCarry

SCOTIABANK SADDLEDOME

VP, Operation: Libby Raines
VP, Food & Beverage: Doug Collier
Director, Building Operations: Trent Anderson
Manager, Building Operations: Andrew Higgins
Senior Food Services Manager: Sheila Parisien
Manager, Security & Loss Prevention: Bob Godun

AFFILIATES

Radio Affiliate: The FAN 960 (960 AM)
TV Affiliate: Rogers Sportsnet, CBC-TV, TSN