Ticketing policies and procedures for the St. Louis Blues and Scottrade Center are outlined below. Please call the St. Louis Blues ticket office at 314-622-BLUE (2583) with any questions.
Box Office Hours
The Scottrade Center Box Office is open Monday through Friday from 10 a.m. until 4 p.m., except on event days. The Box Office will be closed on non-event weekends. For additional convenience, our self-service kiosk for purchasing tickets and advance will call pick-up is available in the Scottrade Center atrium Monday through Friday from 9 a.m. until 6 p.m., and Saturdays 10 a.m. to 5 p.m. Limited parking is available for ticket buyers in front of the building on Clark Avenue. You can contact the Box Office by phone by calling 314-622-2551.
Short-term parking is available in front of the building, or in the garage attached to Scottrade Center. Enter the garage from Clark Avenue or 16th Street. Cash and credit cards are accepted for garage parking. Checks are not accepted for garage parking. An ATM machine is located at the Box Office for your convenience.
St. Louis Blues and Scottrade Center event times and ticket prices are subject to change.
Tickets for Scottrade Center events may be purchased through Scottrade Center Season, Group, and Suite Sales Office, Scottrade Center Box Office, Ticketmaster phone sales, www.ticketmaster.com and through any Ticketmaster location. These sources are the only authorized ticket-selling agents of Scottrade Center. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source.
Guests must have their tickets on their persons at all times when attending an event.
Refunds, Returns, and Exchanges
The St. Louis Blues and Scottrade Center offer no refunds, returns, or exchanges* for any season ticket plan, group, suite, or individual event ticket purchases, including any deposits placed towards the aforementioned ticket packages.
*St. Louis Blues Season Ticket Holders are allotted a set amount of game exchanges as a benefit of holding a plan with the team. More information can be found in your handbook or by calling your Ticket Sales Representative at 314-622-BLUE (2583).
Secondary Market Ticket Purchasing
Ticketmaster is the ONLY authorized ticketing agent of Scottrade Center/St. Louis Blues. If you purchase tickets from an unauthorized agent in the secondary market (scalper, StubHub, Craig's List, etc.) you risk purchasing counterfeit or invalid tickets. If you should choose to purchase tickets from a third party, please remember the following:
Ticket Reprint Policy
If you need third party tickets reprinted for any reason, you must visit the Scottrade Center Box Office to email the pdf ticket for reprint. There will be a $5 charge per ticket for this service. A reprinted third party ticket does not guarantee entry into the event.
If you have purchased tickets through Scottrade Center or Ticketmaster and need your tickets reprinted for any reason, please show proof of purchase at the Scottrade Center Box Office. We will be happy to reprint your tickets for no additional charge.
Ticket Terms and Conditions
[as stated on ticket back]
NOTICE TO TICKET HOLDER: NO REFUNDS OR EXCHANGES
EVENT TIME AND DATE SUBJECT TO CHANGE
Ticketholder assumes all risk, liability and responsibility for injuries sustained while on the arena premises, currently known as Scottrade Center, whether occurring prior to, during or after the event, including but not limited to injuries sustained from hockey pucks and sticks. The St. Louis Blues Hockey Club, L.P., Kiel Center Partners, L.P., Scottrade Center Management, SLB Acquisition LLC, the National Hockey League, National Hockey League teams and their respective partners, officers, employees, agents and players are expressly released by ticket user from claims arising from or in any way with said use. This ticket is a revocable license granting the holder the right to attend the event indicated subject to compliance with the arenas management's rules and regulations. This license may be terminated and admission denied or the holder removed from the building if the holder acts in a disorderly manner or violates any of management's rules and regulations. Any person(s) who resells or attempts to resell this ticket on the arenas premises will be removed without compensation.
Ticketholder agrees not to engage in photography or preproduction of the event in any form, unless such photography reproduction is specifically permitted for the particular event; if such photography or reproduction is permitted, ticketholder agrees not to engage in the sale of such photography or reproduction of the event in any form. Violation will automatically terminate this license.
Ticketholder grants permission to the St. Louis Blues Hockey Club, L.P., SLB Acquisition LLC, Kiel Center Partner, L.P., and its agents to utilize holders image or likeness.
The following items may not be brought into the arena: cans, bottles, coolers, plastic beverage containers, food and beverages, video cameras, helium balloons, pets (other than service animals), laser pointers/pens, sticks, (including those on pennants or flags) or weapons of any sort.