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Health and Safety // KeyBank Center

KeyBank Center Events

Please note that individual concerts and live events may implement their own policies above and beyond that of KeyBank Center. Please refer to for up to date information for all event requirements.

These KeyBank Center protocols are subject to change, including updates based on latest guidelines from the CDC, New York State, and Erie County Department of Health.

Assumption of Risk

You must follow all arena policies, including health and safety policies, and posted instructions while in the arena and on arena grounds. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. No precautions can completely eliminate the risk of exposure to COVID-19. By entering the arena and arena grounds, you voluntarily assume all risks related to exposure of COVID-19.