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The Official Site of the Calgary Flames

PRIVACY POLICY

Your privacy is important to us. This privacy policy (the "Privacy Policy") governs the practices of Calgary Sports and Entertainment Corporation, Calgary Flames Limited Partnership, and all affiliates (collectively "Calgary Sports and Entertainment Corporation") in connection with the operation of the calgaryflames.com website. Calgary Sports and Entertainment Corporation is committed to undertaking reasonable measures to protect the privacy, accuracy, reliability and security of all of the personal information that is provided to us. 

The Privacy Policy assists those who are concerned with how their personally identifiable information ("Personally Identifiable Information") is used online. Personally Identifiable Information, as described in Canadian privacy law, is information that can be used on its own, or with other information, to identify, contact, or locate a single person, or to identify an individual in context. Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

PERSONAL INFORMATION

Calgary Sports and Entertainment Corporation does not collect Personally Identifiable Information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such Personally Identifiable Information may be gathered from a contest or sweepstakes registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., chat and bulletin boards), suggestions, voting/polling activities and transactional areas.

Personally Identifiable Information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services, and offerings from Calgary Sports and Entertainment Corporation and/or any third parties. Further, notwithstanding any opt out of promotional information by the user, Calgary Sports and Entertainment Corporation reserves the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.

COLLECTION, USE AND DISCLOSURE PRACTICES

Calgary Sports and Entertainment Corporation may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Calgary Sports and Entertainment Corporation' rights or property, other Calgary Flames users, or anyone else that could be harmed by such activities. Calgary Sports and Entertainment Corporation may disclose user information when we believe in good faith that the law requires it.

Calgary Sports and Entertainment Corporation reserve the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the website and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. Calgary Sports and Entertainment Corporation will provide only aggregated data from these analyses to third parties. Also, users should be aware that Calgary Sports and Entertainment Corporation may sometimes permit third parties to offer subscription and/or registration-based services through Calgary Sports and Entertainment Corporation's site. Calgary Sports and Entertainment Corporation are not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information.

Additionally, users should be aware that when they voluntarily disclose Personally Identifiable Information (e.g., username, e-mail address) on the message boards or in the chat areas of Calgary Sports and Entertainment Corporation's sites, that information, along with any substantive information disclosed in the user's communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of Calgary Sports and Entertainment Corporation.

Users also should be aware that non-personal information and data may be automatically collected through the standard operation of Calgary Sports and Entertainment Corporation's internet servers or through the use of "cookies." Cookies are small text files a website can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that Calgary Sports and Entertainment Corporation cannot or does not control the use of cookies or the resulting information by advertisers or third parties hosting data for Calgary Sports and Entertainment Corporation. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allow the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on Calgary Sports and Entertainment Corporation's site.

In the event Calgary Sports and Entertainment Corporation transfers control of any or all of its operations or services, Calgary Sports and Entertainment Corporation reserves the right to transfer and disclose your Personal Information to that party. However, Calgary Sports and Entertainment Corporation will require that party to agree that it will be similarly bound by the provisions of this Privacy Policy and that it will only use and disclose your Personally Identifiable Information as Calgary Sports and Entertainment Corporation is similarly entitled under this Privacy Policy.

In the event Calgary Sports and Entertainment Corporation amalgamates with another organization, Calgary Sports and Entertainment Corporation reserves the right to permit that amalgamated organization to continue to use and disclose your Personally Identifiable Information. However, Calgary Sports and Entertainment Corporation will require that the amalgamated organization agree that it will be similarly bound by the provisions of this Privacy Policy and that it will only use and disclose your Personally Idendifiable Information as Calgary Sports and Entertainment Corporation is similarly entitled under this Privacy Policy.

ACCESS TO YOUR PERSONAL INFORMATION

Upon request, Calgary Sports and Entertainment Corporation will allow any user to "opt out" of further promotional contacts at any time. Additionally, upon request, Calgary Sports and Entertainment Corporation will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user's request, Calgary Sports and Entertainment Corporation will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to remove a user's entry without some residual information because of backups and records of deletions.

SECURITY

Only authorized employees and agents of Calgary Sports and Entertainment Corporation who need access to your Personally Identifiable Information in the course of their duties will have access to the information. We have security measures in place against unauthorized access, use, disclosure, alteration, loss or destruction of Personally Identifiable Information under Calgary Sports and Entertainment Corporation 's control. These measures may include technological, physical and organizational methods of security. However, due to the nature of the Internet and the limits of technology Calgary Sports and Entertainment Corporation cannot guarantee that these security measures will not be breached in all circumstances.

CHANGES TO THIS PRIVACY POLICY

Calgary Sports and Entertainment Corporation reserves the right to change this Privacy Policy at any time by notifying users of the changes. The policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

By using this site, you signify your assent to Calgary Sports and Entertainment Corporation's Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of Calgary Sports and Entertainment Corporation's sites following the posting of changes to these terms will mean you accept those changes.

CHILDREN'S PRIVACY STATEMENT (users under 13 years old)

In general, we do not knowingly collect personal information from children under 13 via the Web site, and we use age screening mechanisms to help prevent children from posting data on the Web site, such as in our message boards.

From time to time, we may offer children the opportunity to enter promotions or contests via the Web site. In each case, the child will be asked only to provide an email address, as well as his or her parent's email address. Upon receipt of the information, we will send an email to the parent indicating that the child has registered, providing information on the program and giving instruction on how the parent can remove the child from the contest. We will then use the information only to notify the contest winners and their parents that they have won. We require that the winner's parent provide us with all information needed to award the prize. Information collected during the contest will not be used or stored after the contest ends, other than as needed for legal requirements in connection with the promotion. In no event will Calgary Sports and Entertainment Corporation collect any information from children in connection with a promotion other than email address and parent's email address. In no event will Calgary Flames use the information other than for purposes of awarding contest prizes.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

Calgary Sports and Entertainment Corporation
555 Saddledome Rise S.E.
Calgary, Alberta, Canada T2G 2W1
customerservice@calgaryflames.com
Phone: 403-777-4646

None of NHL ICE, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., NHL Enterprises B.V., the National Hockey League and its other member clubs, nor any of their respective officers, directors, governors, owners, other officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, have any control of, or responsibility or liability for, our use, disclosure, storage or transmission of any information collected through our websites.

Last Updated: Nov. 8, 2016