The Verified Sens Army Program is an initiative designed to identify and reward genuine Ottawa Senators fans. Members who successfully complete the verification process gain access to ticket offers that are not available to the general public. The program is built to ensure Canadian Tire Centre is filled with Senators supporters during high-demand games.

A Verified Sens Army is someone who has successfully demonstrated authentic support for the Ottawa Senators through the program's verification process and has earned access reserved for the club's most engaged fans.

Senators fans have consistently shared concerns about the environment at rivalry games being degraded by visiting fans. The Verified Sens Army Program was created to: 

• Increase the number of Senators fans attending rivalry games. 

• Reward loyal supporters. 

• Improve the game-day atmosphere. 

• Reduce ticket resale and transfer activity. 

• Provide passionate fans with better access to marquee games.

Benefits may include: 

• Priority access to rivalry game tickets. 

• Special pricing on select ticket offers. 

• Presale opportunities. 

• Invitations to special events and watch parties. 

• Access to exclusive merchandise opportunities. 

• Future rewards and recognition opportunities based on attendance and participation.

Any Senators fan may apply through the Senators App during an open registration period. 

Applicants must provide information that allows the organization to verify their fandom and eligibility.

• Download the Ottawa Senators App. 

• Create or log into your account. 

• Link the Ticketmaster account you will be using to access tickets to your profile.  

• Complete the Verified Sens Army registration form when applications are open. 

• Submit the required verification information. 

• Wait for the verification review process to be completed. 

• Receive notification regarding your application status.

Yes. There is no fee to apply for verification. Verified status provides access to special offers and opportunities but does not constitute a ticket package or season seat membership.

Applications are reviewed using a combination of factors that may include: 

• Senators App account status. 

• Attendance history. 

• Ticket purchase history. 

• Geographic location. 

• Verification questionnaires. 

• Additional verification criteria determined by the club. 

• The Senators will be using multiple weighted factors rather than relying on a single requirement.

Season Seat Members may already meet some of the verification requirements because of their purchase and attendance history. However, verified status remains a distinct program and may still require enrollment through the app.

No. Verified status improves access and eligibility for select ticket opportunities but does not guarantee ticket availability for any specific game. Tickets remain subject to inventory and program limits.

Rivalry games generate the highest demand and frequently attract large numbers of opposing fans. The program was specifically designed to help more Senators supporters attend games against these teams.

This will be decided on a game-by-game basis. These tickets will be non-transferable and not eligible for resale, and we highly encourage Senators fans to only bring other Sens fans to the games.

Measures considered for the program include: 

• Mobile-only ticketing. 

• App-based access. 

• Reduced transfer functionality on certain ticket offers. 

• Fraud screening. 

• Verification of account information. 

These measures are intended to keep tickets in the hands of actual Senators supporters.

Geographic location may be considered as part of the verification process to prioritize fans within Senators-supported marketing territories and help reduce purchases intended for visiting fans.

Yes. Potential future program rules can be introduced. The club reserves the right to review, suspend, or revoke verified status if program requirements are no longer met.

Yes, this program includes: 

• Merchandise opportunities. 

• Watch parties. 

• Special events. 

• Fan experiences. 

• Future loyalty and rewards enhancements.

Yes. The program is designed around the Senators App. Registration, verification, communication, and many benefits will be delivered through the app experience.

Applicants will receive a notification through an app notification and an email on the results of their application within 10 business days of the application period closing.

If you are disappointed or have issues with the decision please reach out to [email protected] to see if further information can be provided on this decision. All results would be determined by the club based on demand and program capacity.