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The Official Site of the Toronto Maple Leafs

MOBILE TICKETING

The Toronto Maple Leafs are pleased to announce the most convenient way to manage your tickets. This year we are proud to have launched an industry leading mobile app that allows our fans to navigate through team content, game day information and most importantly, manage their tickets through their smartphone.

Mobile ticketing is the safest, most convenient and flexible way to receive and manage tickets. You're probably already using your smartphone to pay for coffee or when you travel, so why not your Leafs tickets? Mobile tickets provide:

  • Quick and easy entry to the arena using your smartphone
  • The ability to manage, transfer or sell your tickets on the go
  • Reduced risk of lost, stolen, counterfeit or forgotten tickets
  • An easy way to go green by printing less paper

FAQ

GENERAL

  1. Physical tickets distributed by MLSE and Ticketmaster OR
  2. Mobile tickets displayed on a mobile device using the Maple Leafs mobile app or Ticketmaster's mobile app, mobile version of the Toronto Maple Leafs or Ticketmaster website, or within a phone's Apple or Google Pay wallet.

Note: "Print at home" PDF tickets, 8 ½ x 11 paper tickets or screenshots do not constitute as valid tickets and will be denied entry into Scotiabank Arena.

You can download the team app for free at the Apple App Store or Google Play Store.

You can always access your mobile tickets through your smartphone's web browser by logging in to your Toronto Maple Leafs Account Manager or Ticketmaster account. 

No. Screenshots of tickets aren't scannable and aren't a valid method for entry. If you are the recipient of a screenshot, contact the source of the ticket and request for the ticket to be transferred to you.

If you're a season ticket member, you can use your physical tickets from your membership package. Otherwise, please visit the Ticket Office outside of Gate 1 at Scotiabank Arena or phone our service lines (416.703.5323) to have your tickets left at Will Call. Please have a valid ID for the name on the account or the person attending.

If your phone battery dies, chargers are available at the Ticket Office.

Yes. Once you select a game in your account, you can swipe left and right to view all your tickets for that game. 

No. Your mobile tickets have the same bar code as the ones on your physical tickets. 

However, if you successfully transfer or sell a mobile ticket through your Maple Leafs Account Manager or ask for a reprint at Will Call, the bar code changes and your physical ticket will no longer be valid. 

No. You can no longer use PDFs ("print at home") tickets or a printed out screenshot to enter Scotiabank Arena. Contact the source of the ticket and request the ticket to be transferred to you. 

To avoid these situations, please use our Ticketmaster Verified Fan to Fan Resale for buying Secondary Tickets.

 

The most convenient way to buy or transfer tickets is through your Toronto Maple Leafs Account Manager or Ticketmaster account. Will Call pickup is available if a hard copy ticket is necessary.

LINKING ACCOUNTS ON MOBILE APP

No. You have separate accounts for anything bought through MLSE (either through a MLSE representative or Online Account Manager) and Ticketmaster.com. Linking your accounts on the Leafs mobile app allows you to see tickets associated with your Toronto Maple Leafs Account Manager and your Ticketmaster account. 

For a step-by-step guide, see the "Logging In" tab above.

You can sell your seats through the Ticketmaster Fan to Fan Resale market. If you have not used this feature before, Ticketmaster requires you to verify your account. A verification code will be sent to your email on file that you will be asked to enter in a pop up box when you sign in to Account Manager. If you didn't get the code, simply hit "Resend Email."

If you have multiple accounts, the app gives you access to your main account (this is the account listed as your "default" account in Account Manager). 

You can change your main/"default" account by logging into your Account Manager on your desktop. We're continuously looking to improve our app and to make your future experience even better, including the ability to view all your accounts.

To access your other accounts, please use your Account Manager on your desktop or mobile web browser.

 

Yes. You can access your Marlies tickets on the Leafs App.

TRANSFERRING TICKETS

For a step-by-step guide, see the "Transfer Ticket" "Send Tickets" tab above.

As long as the recipient has not accepted the tickets yet, you can cancel the transfer in your account. In the app, go to the ticket you want to recall and select "Cancel."
 

When you transfer tickets in Account Manager, it doesn't sync with your phone's wallet. We suggest deleting the ticket from your wallet once it's been transferred successfully. 

Note: Once a ticket has been transferred, a new barcode is generated and all previous copies of that ticket are no longer valid for entry.  

RECEIVING A TRANSFER

For a step-by-step guide, see the "Receiving Ticket Transfers" "Receive Transfers" tab above.

No. If you don't have a Toronto Maple Leafs Account Manager and your Ticketmaster account, you'll be prompted to create one. Once you've accepted the tickets, we recommend downloading the official Toronto Maple Leafs mobile app to access your tickets and improve your in-game experience.

For a step-by-step guide, see "Logging In" and "View My Tickets" tabs above.
 

SELLING TICKETS

For a step-by-step guide, see the "Selling Tickets" "Sell Tickets" tab above.

You can edit or cancel a sale as long as the tickets haven't been bought yet.
In the app, go to the ticket you want to edit/cancel and select "Edit Posting" or "Cancel Posting." 

Questions?

Contact us at ticketservice@mlse.com or call 416-703-5323