The NHL PreGame

Ticketed fans are invited to join the National Hockey League® (NHL), Tampa Sports Authority and their corporate and community partners  at the NHL PreGame, the official tailgate party of the 2026 Navy Federal Credit Union NHL Stadium Series on Sunday, February 1, 2026, from 1:00PM – 6:30PM in parking lots 5 & 7. The NHL PreGame will offer fans of all ages family-friendly hockey interactive games and attractions, special appearances, live music and the opportunity to take a picture with the most iconic trophy in sports, The Stanley Cup®! Fans must show their game ticket for entry into The NHL PreGame. 

Please note that there is a “no bag” policy in place for The NHL PreGame.

NHL® Fan Code of Conduct

The NHL, our Member Clubs, and our Players believe that the best hockey experiences happen in environments that are inclusive, safe, and respectful.

NHL fans play an important role in shaping these environments through the manner in which they support their teams and express their passion for the game. In this regard, we expect that fans also fully support the values of respect, inclusion, and safety at all times through their words, actions, and interactions with other fans, arena staff, Club and event personnel, Players, Coaches and Officials while attending all NHL games and events.

Respect: Fans are expected to show respect for the game-day experience of others. This includes refraining from foul or obscene language or behavior and any other consistent and/or pervasive conduct that could negatively impact other fans’ enjoyment of the game.

Inclusion: We are committed to ensuring that all NHL venues are inclusive and harassment-free environments for all fans. Language, gestures, behavior, clothing, signs, or other personal expressions that negatively reference or demean a specific race, ethnicity, gender/gender identity, sexual orientation, religion, disability status, or other identity-based characteristics will not be tolerated. Such conduct is strictly prohibited regardless of whether it directly or indirectly references a particular individual or a group of individuals.

Safety: The physical well-being of fans, Players, and arena staff is a top priority. Any disruptive, irresponsible, and/or illegal behaviors that threaten the physical well-being of others are forbidden. This includes participating in or instigating altercations (physical or verbal), throwing objects, or engaging in other inappropriate or destructive behaviors by reason of intoxication, chemical impairment, or otherwise.

Empowerment: If you experience or witness a violation of this Policy, we encourage you to promptly contact and advise a member of the guest services team or security personnel on-site at the event in question. NHL fans themselves are often the ones who are best positioned to foster, create, and maintain respectful, inclusive, and safe environments. If fans “see something,” they should “say something.”

Anyone who is determined to have engaged in conduct contrary to the values of the League, its Member Clubs and/or its Players, and which otherwise violates this Policy, will be subject to penalties including, but not limited to: possible seat relocation, ejection, suspension and/or a lifetime ban from future NHL events. 

This Code applies at NHL arenas and all associated team premises, both indoors and outdoors, as well as at all League and/or Club sanctioned events.

Accessibility

• Guests with disabilities may be dropped off near Raymond James Stadium at the following designated locations:

  • West side drop-off: Mass Transit under the Steinbrenner Bridge off Dale Mabry Hwy, between Tampa Bay Blvd and MLK Blvd. This drop-off location is accessible by traveling North on Dale Mabry Hwy only.

  • East side drop-off: Southbound Himes Ave turn lane onto Tampa Bay Blvd, between Lot B/C entrance and Tampa Bay Blvd. This drop-off location is accessible by traveling south on Himes Ave only.

  • For pick-up post event, please allow ample time to access the pick-up areas as outbound traffic flow can last 45 – 60 minutes.

  • \Drop-off and pick up locations subject to change – – please check this NHL Stadium Series Fan Guide before travelling to the event for updates

Entrances for guests with disabilities with general tickets are located at Ford Gate (Gate A) and Suzuki Marine Gate (Gate C). Guests with disabilities with club/suite tickets have access to elevators located just inside the club/suite entrance. Escalators and ramps are also located at each gate.

Alcohol Policies

Alcohol will be sold inside Raymond James Stadium and at The NHL PreGame. Raymond James Stadium works hard to promote responsible consumption of alcoholic beverages. Fans should be aware of the following alcohol policies:

• All guests purchasing alcohol must be prepared to show valid identification.

• Alcoholic beverages will be limited to two per person per purchase.

• Policies may vary per event without notice.

• Alcoholic beverage sales at portable and permanent concessions stands on the main and upper concourses of Raymond James Stadium will cease at the beginning of the third period of the game. The club section, however, may serve alcohol until the end of the game.

• Guests passing alcohol to minors or guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected or subject to arrest.

• Alcoholic beverages may not be brought into Raymond James Stadium or the NHL PreGame. Any attempt to bring in alcohol will be considered a violation of the Code of Conduct and may result in the guest being ejected, arrested or have their ticket(s) revoked.

• We reserve the right to refuse services at any point in time to any patron that appears to be intoxicated.

• No alcohol may be taken out of Raymond James Stadium or the NHL PreGame.

• Beer, wine and liquor will be sold throughout Raymond James Stadium.

ATMs/Cash-Free

• Raymond James Stadium and the NHL PreGame are cash-free venues. Concessions stands and retail locations at Raymond James Stadium and the NHL PreGame all accept Discover, MasterCard, Visa, and American Express credit/debit cards, Apple Pay, Google Pay and Tap to Pay. 

• Reverse ATM’s will be available at select locations to convert cash to a universal use Visa value card. Reverse ATM’s are located inside Raymond James Stadium on the main concourse near Section 143 and outside the Stadium next to the Box Office on Bucs Beach between the Suzuki Marine Gate and the Fifth Third Bank Gate.

Bag Policy 

• Raymond James Stadium is a “no bag” facility. Guests will be permitted to bring in one clutch-type purse no larger than 4” x 6” x 1.5” in Raymond James Stadium and The NHL PreGame. All other bags will be prohibited from entering Raymond James Stadium and The NHL Pregame.

All such clutch-type purses will be subject to security screening.

Banners/Signs

• Flags, banners, signs or other similar items that may obstruct any sight line are prohibited.

Remember sight lines in Raymond James Stadium are not typical of an indoor hockey game.

Child Policy

• Children under 3 years old do not need a ticket to enter Raymond James Stadium for the 2026 NHL Stadium Series (or the NHL PreGame); however, any such child must sit on the lap of an accompanying, ticketed parent or guardian without obstructing the view of any other guest.

Concessions

• Food and beverages will be available for purchase throughout Raymond James Stadium and the NHL PreGame.

• As noted above, all concession stands are cashless. All locations will accept Discover, MasterCard, Visa, and American Express credit/debit cards, Apple Pay, Google Pay and Tap to Pay.

Elevators

• Elevators for guests with disabilities are available near the Ford Gate (Gate A) and Suzuki Marine Gate (Gate C) at Raymond James Stadium. Elevators in the two Stadium Clubs are for suite ticketholders and club guests with disabilities.

Emergency/Evacuation

“If you see something, say something!” 

• In the event of an emergency, guests will be asked to exit Raymond James Stadium and return to their vehicles. For safety reasons, they will be directed to walk immediately across one of the perimeter streets surrounding the Stadium, which include: Dale Mabry Hwy, Himes Ave, Tom McEwen Blvd, Tampa Bay Blvd, or MLK Blvd. or return to their vehicles in the North Stadium lots. 

• Guests will be asked to go to their vehicles and turn on their car radios, as well as check www.raymondjamesstadium.com or the official RJS Facebook and Twitter account @RJStadium on their mobile devices for re-entry information.

First Aid

• First aid stations are located near Sections 120 and 145 on the main concourse of Raymond James Stadium. On the upper concourse they are located near Sections 319 and 344 of Raymond James Stadium. Paramedics are positioned on the east and west walkways of the main and upper concourses and at each end zone.

• First aid will also be available at the NHL PreGame.

Gate Information

• Gates to Raymond James Stadium will open 1 ½ hours prior to ticketed game time. Guests should enter Raymond James Stadium through the gate listed on their mobile ticket. Re-entry is not permitted once your mobile ticket has been scanned.

Guest Services

• Guest Services booths are located on the main concourse near Sections 102, 119, 127, and 144; on the upper concourse near Sections 310 and 336; in the club lobbies inside the entrance and club lounges next to the escalators as well as outside Raymond James Stadium in the South Plaza, Ford Gate, and Gate B. Guest Service booth attendants assist guests with lost and found, lost children or fans, emergencies, Designated Driver “Decide to Ride” program, wheelchair storage, stadium directions and questions.

• On event day, guests can report issues and concerns by: Texting 813-680-2827 with location and issue or calling 813-350-6501 or by contacting event staff or security personnel.

Lost and Found

• All guests looking to claim or report lost items during the event should visit a Guest Services booth. Guests inquiring about lost items at previous events should contact the Raymond James Stadium Office at 813-350-6500 during regular business hours. Lost items are brought down to the Raymond James Stadium Office by the end of each event. You can save time by filling out this form to claim your item if found by clicking here. Please note, items will only be held for 30 days.

Lost Guests

• Guests are encouraged to instruct children in their group to find an event staff member if they become lost or separated from their group. Lost children or fans will be taken to the nearest Guest Services booth. The party looking for a child or person should follow the same procedure. As a preventive measure, all Guest Services booths inside the stadium offer the Tag-A-Fan Program. The Tag-A-Fan program returns lost children/fans to their ticketed seat. Free ID bracelets display the fan’s seat location, making it easy for event staff and law enforcement to reunite separated parties. To locate a lost child/fan or to sign up, go to the nearest Guest Services booth or notify event staff.

Merchandise

• Officially licensed NHL-merchandise will be available at retail locations at the NHL PreGame and throughout Raymond James Stadium. Please visit any one of these locations for the widest selection of 2026 Navy Federal Credit Union NHL Stadium Series jerseys, apparel, hats, and souvenirs.

Mobile Entry

• Please access and download your ticket to your iPhone Wallet or Google Pay before heading to the 2026 Navy Federal Credit Union Stadium Series. 

• Please have your mobile ticket pulled up on your phone as you approach the ticket turnstile. A mobile ticket must be displayed for each fan over three years old entering the NHL PreGame. If you need assistance with your mobile tickets on game day, please visit the windows at the NHL Ticket Offices (see Ticket Office Locations below). Proper photo identification will be required to assist with any mobile ticket resolution.

Nursing

• The nursing mothers’ rooms will be located on the Main Concourse in Section 143-144 and Section 118-119 of Raymond James Stadium. They are also located in the East and West Club, located at Sections 216-217 and 241/242.

Parking

All vehicles that enter Raymond James Stadium/Tampa Sports Authority property are subject to search.

Please follow the directions on the message boards that surround roads leading to the Stadium for reserved, general or disabled lots. In the event of severe weather, some lot entrances may be temporarily closed, and you will be asked to remain in your vehicle until further notice.

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Parking Lot Policies

• All parking lots utilize cashless and contactless transactions.

• Drive lanes must be left clear for emergency vehicles.

• No recreational activities (e.g., playing catch) are permitted in parking lots.

• Saving parking spaces is not permitted.

• Overnight parking is prohibited.

• One parking spot = 10’x 24′.

• Tents over 10′ × 10′ without prior approval (stadium management and licensee) or proper permits are not permitted on RJS property; tents cannot be combined to make a larger tent.

• Kegs and large drinking vessels are prohibited.

• Amplified sound systems/use of radios/audio devices with external speakers at loud levels or inappropriate language is prohibited.

• Political campaigning, picketing or distributing handbills/pamphlets is prohibited.

• Sampling or distributing of items by unauthorized individuals is prohibited.

• Unauthorized collection of any kind is prohibited on stadium property.

• No running or jogging in parking lots.

• Unlawful weapons and fireworks are not permitted in the parking lots.

• Fans that participate in disorderly conduct, including profanity, will be ejected.

• All patrons must pay the proper parking fee or present a parking pass in the stadium parking lots; the pass must remain prominently displayed in the vehicle.

• A parking fee will be charged for all spectator-type events held in the stadium.

• Parking passes are not valid for re-entries into the stadium’s parking lots.

• All buses must park in the bus parking lot (Lot 8).

• Campers may park in Lot 8. Campers less than 24 feet will be permitted to park in general parking lots.

• Raymond James Stadium’s parking lots are not available for public recreation and trespassing is prohibited in parking lots on non-event days.

Public Transportation

Rideshare/Taxi

• For ride sharing options such as Uber and Lyft, the drop-off and pick-up area will be located at Steinbrenner Field.

Prohibited Items

• The following items, or any item deemed by security personnel or the NHL to be reasonably similar to the following items, are prohibited from being brought into Raymond James Stadium and/or The NHL PreGame:

  • Weapons, of any kind, including ammunition or self-defense items

  • Any item that could reasonably be used as a weapon

  • Explosive, combustible, or other hazardous items

  • Alcohol

  • Bottles, cans, or any glass container

  • Airhorns, whistles, or other noise-making devices

  • Laser pointers or similar items that could be used to disrupt play

  • Animals of any kind, except for service animals

  • Coolers, hard sized bags, backpacks

  • Drones or any unmanned aerial device

  • Balls, frisbees, or other projectiles 

  • Flags, banners, signs, or other items that may obstruct any sight line

  • Umbrellas

  • Any other item deemed potentially dangerous or unsuitable for entry by security personnel

Re-Entry

• Re-entry into 2026 Navy Federal Credit Union NHL Stadium Series is not permitted once your mobile ticket has been scanned at any gate of Raymond James Stadium.

Sensory Inclusion

• Raymond James Stadium provides sensory rooms for those who may require one and there will be sensory bags provided by KultureCity presented by Ticketmaster available. 

• There are two (2) Sensory rooms located on the main concourse near Quad D, next to the first aid office behind Section 120 and Quad C behind Section 131. Please sign in with the guest services booth nearby to gain access to the sensory room\\.\\

• Guests can pick up sensory bags at any of the following guest services locations: Sections 106, 119, 131 & 143 on the main concourse, East and Hyundai Club concierge desks, and Sections 311 and 335 of the upper concourse of Raymond James Stadium.

• If guests do not prefer the use of a sensory room, Raymond James Stadium does offer sensory bags and sensory tools for those who may require them. For guests wishing to utilize these tools, please visit any guest service booth near your section.

Smoking Policy

• Smoking & tobacco (including e-cigarettes, cigars, chewing tobacco vaping devices and cigarettes) are not permitted in Raymond James Stadium or at the NHL PreGame.

Social Media

• Join the conversation on X, Facebook, and Instagram by tagging your photos using #NHLStadiumSeries.

Ticket Office Location

• The main NHL ticket box office and will call are located at the Box Office in the South Plaza of Raymond James Stadium between the Suzuki Marine Gate (Gate C) and The Fifth Third Bank Gate (Gate D) and will be open starting at 4:30 PM on game day until the end of the first intermission.

• If you experience any ticket issues when entering Raymond James Stadium, visit the Box Office in the South Plaza of the Stadium between the Suzuki Marine Gate (Gate C) and The Fifth Third Bank Gate (Gate D) for assistance. 

Ticket Refund Policy

• Please follow the link for more information on the 2026 Navy Federal Credit Union Stadium Series ticket refund policy - https://www.nhl.com/info/26-nhl-stadium-refund-policy.

Wi-Fi

• Raymond James Stadium offers free Wi-Fi for all events. Connect to the network “bucswifi” when inside the Stadium.

Information is subject to change. Please check back for more information.

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